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Orange 'Free' Broadband

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  • watchdog
    watchdog Posts: 34 Forumite
    I have just received an email alert from MSE's webmaster, advising that someone has attempted to hijack my MSE forum account 5 times today :eek:

    Sinister er what ? I have been inactive on this forum for a few days.


    I am told that the phantom hacker has an IP address of 212.77.207.74.


    Has anyone else encountered similar dark activity ? Any websleuths out there know where this IP address comes from ?
  • nickbirkin
    nickbirkin Posts: 79 Forumite
    edited 15 October 2012 at 10:47PM
    watchdog wrote: »
    I have just received an email alert from MSE's webmaster, advising that someone has attempted to hijack my MSE forum account 5 times today :eek:

    Sinister er what ? I have been inactive on this forum for a few days.


    I am told that the phantom hacker has an IP address of 212.77.207.74.


    Has anyone else encountered similar dark activity ? Any websleuths out there know where this IP address comes from ?

    It's located in Qatar
    traceroute to 212.77.207.74 (212.77.207.74), 30 hops max, 60 byte packets
    1
    static.185.212.4.46.clients.your-server.de
    46.4.212.185
    de
    2
    hos-tr3.juniper2.rz13.hetzner.de
    213.239.224.65
    de
    6.912 ms
    hos-tr1.juniper1.rz13.hetzner.de
    213.239.224.1
    de
    3
    hos-bb2.juniper4.ffm.hetzner.de
    213.239.240.150
    de
    4
    noris-gw.hetzner.de
    213.239.242.250
    de
    5
    vl835-rt1-ldn1.core.noris.net
    213.95.14.1
    de
    6
    linx-gw.lon-gw01.qatar.net.qa
    195.66.224.188
    gb
    7
    if-3-5-0.rec-core01.qatar.net.qa
    89.211.0.161
    qa
    8
    if-4-0-0.csb-gw2.qatar.net.qa
    89.211.0.46
    qa
    9
    10
    11
    No reply for 3 hops. Assuming we reached firewall.
  • nobby1963
    nobby1963 Posts: 355 Forumite
    Part of the Furniture 100 Posts Name Dropper Rampant Recycler
    watchdog wrote: »
    I have just received an email alert from MSE's webmaster, advising that someone has attempted to hijack my MSE forum account 5 times today :eek:

    Sinister er what ? I have been inactive on this forum for a few days.


    I am told that the phantom hacker has an IP address of 212.77.207.74.


    Has anyone else encountered similar dark activity ? Any websleuths out there know where this IP address comes from ?

    What you need is one of those Perry Mason types - Benno1uk on page 69 was on about - apparently there are plenty of them posting in this thread :rotfl:


    Sorry could not resist it :o
    SMA 4000TL Inverter, 17 REC 235PE Panels, South facing, roof angle \ `ish, 3995 watt system.Installed Nov 2011.
  • nickbirkin wrote: »
    It's located in Qatar
    traceroute to 212.77.207.74 (212.77.207.74), 30 hops max, 60 byte packets
    1
    static.185.212.4.46.clients.your-server.de
    46.4.212.185
    de
    1.594 ms
    2.029 ms
    2.054 ms
    2
    hos-tr3.juniper2.rz13.hetzner.de
    213.239.224.65
    de
    6.912 ms

    My grateful thanks for that Nick, I am very impressed :T

    I am not very erudite when it comes to matters of the PC kind; my era was blackboard and chalk.

    So, someone in Qatar has made a deliberate attempt (5 times) to hack my MSE password today - how utterly bizarre :eek:

    Some bored geek in a bed-sit in Croydon or Clapham - yes, possibly - but Qatar ? Surely, they are all too busy counting their oil $$$ to bother with such trifles as MSE's forum ? :rotfl:

    OK, so they get my password, but then what ? All they could do was post spurious messages purporting to come from me, which I can then delete, so it would all be rather fatuous.

    Anyway, to update, I am now on the cusp of migrating to BT, however, BBC Watchdog have been fully apprised of my ire, at having been bullied into taking this action. I will be chasing the BBC again if they do not give air time to this egregious travesty against many, many thousands of mis-sold Orange customers. Orange will surely come to rue, testing the resolve of so many bien pensant customers.

    ps
    Should you find MSE's 'Watchdog' posting a message lauding the virtues of Orange, you will know that my Qatari doppelganger has been successful with his hacking exploits !

    ..... Thanks again to NickB :beer:
  • Anyway, to update, I am now on the cusp of migrating to BT, however, BBC Watchdog have been fully apprised of my ire, at having been bullied into taking this action. I will be chasing the BBC again if they do not give air time to this egregious travesty against many, many thousands of mis-sold Orange customers. Orange will surely come to rue, testing the resolve of so many bien pensant customers.


    Dear Watchdog,

    I have sent 3 messages to Watchdog myself. There have been no clues from them, except some brief mentioning of the issue 2 programmes ago. Do you think they have taken it on or we have to fight our corner ourselves?
  • Anyway, to update, I am now on the cusp of migrating to BT, however, BBC Watchdog have been fully apprised of my ire, at having been bullied into taking this action. I will be chasing the BBC again if they do not give air time to this egregious travesty against many, many thousands of mis-sold Orange customers. Orange will surely come to rue, testing the resolve of so many bien pensant customers.


    Dear Watchdog,

    I have sent 3 messages to Watchdog myself. There have been no clues from them, except some brief mentioning of the issue 2 programmes ago. Do you think they have taken it on or we have to fight our corner ourselves?



    Re. BBC Watchdog, I live more in hope, than expectation.

    As we now know, the BBC's track record on exposing bad practice, be it amoral tax avoidance, or prurient indulgences, even by its own employees, is not one to be proud of. ;)

    My own curmudgeonly view is that this exponential dumbing down at the BBC, requires that even the BBC Watchdog program is weighted more toward frothy light entertainment, than consumer justice, and the exposing of wrongdoing. Sadly, it's the way of the World, and if anyone can change that, then 'you are a better man than me Gunga Din'.

    However, like Pandora, even when all else fails we still have hope in our box. So let's continue to hope that Anne Robinson is also an Orange 'free broadband for life' customer, and we hear more from the BBC, than just the pip squeak of 2 weeks ago.

    I will be watching, I am not going away, and I suspect that I speak for many thousands of mis-sold Orange customers.
  • Eva49
    Eva49 Posts: 555 Forumite
    Part of the Furniture Combo Breaker
    edited 16 October 2012 at 11:10AM
    [QUOTE=IdontlikeOrange;56560801]I have sent 3 messages to Watchdog myself. There have been no clues from them, except some brief mentioning of the issue 2 programmes ago. Do you think they have taken it on or we have to fight our corner ourselves?[/QUOTE]

    Hope you won't mind me hopping in here, even though your question was directed at Watchdog.

    I think we must all fight our corner and make our individual decisions but at the same time fight for as much publicity as possible! (I have sent several updates to watchdog myself)

    It would appear that Orange use the 'divide and rule' approach to this underhand move....negotiating on a 'case by case' basis.

    The tactics used are quite disturbing!.....I have been told 'Free for Life' BB is irrevocably withdrawn.

    Don't forget they will be wanting to bury this whole sorry saga under the new guise of EE on 30th October
  • sjlmlk
    sjlmlk Posts: 11 Forumite
    I was contacted on two occasions by the Watchdog journalists.They asked me to send them copies of my agreement with Orange and a copy of my BT landline bill. I did this , and was then asked over the phone if they could come to my home to film a piece for the following weeks programme. I agreed and set a day free, I did not hear from them again. I called a week later and was told they had made a film using a customer in the north and the film would go out in early November.
    Just as a point of interest , Orange gave me a MAC number last thursday, about 12 hours later my BB slowed to 0.13 mgps, I had BT test my land line which was OK . Coincidence?
  • MikeyC123
    MikeyC123 Posts: 52 Forumite
    edited 16 October 2012 at 11:45AM
    Oh my goodness....

    I have been with Orange since february and last night I reached my wits end with their internet service and customer (lack of) service. I had a problem on my internet a few weeks back, about 3 weeks ago, so an engineer came out, he arrived and said there was no noise on the line but the internet was dropping out, but he didnt have time to trace the fault and recitify as he had been allocated the job on a "noisy line" issue and not boradband. He said simply call orange back and tell them the internet is dropping out and then I will be allocated sufficient time to sort it, cool, easy, or so I thought ! oh my god. I called orange back told them all this but they wanted me to go throught their *##@** trouble shooting, I tried explain its a hardware fault on the line and eng has already identified this please send an engineer back on a broadband dropping call, this took hours, they were only interested in going through their standard scripts and telling me the problem was with the cabling in my house ! Eventually I managed to get through to some UK based fault management team who totally understood and the next day eng arrived. he found the problem, switched my line to a new pair from the exchange and eh voila 0.96MB now 2-2.2MB and consistent.... until about 3 days later when my line dropped back down to 1MB, I called the same team back and asked why a cap had been put on my line, she said it hadnt I said it has 1152kps consitently its obvious its a cap, she said she would call back and she did to her credit (this was Uk team again) and she said some robot at the exchange had capped my line and they needed to clear it. so back to 2MB an hour later. " weeks on and line now capped again, tried to call customer "lack of" service and again they tell me the cabling in my house is the problem, enough is enough MAC code obtained bye bye orange off to BT. Even it if only means I have problems with them I can not take any more script reading from orange. I'm sure they will try and charge me for ending contract early but I will pusue this under them failing under the terms of their contract and being left with no choice. The MAC letter does say that becasue my phone line is with them i have to switch phone line providers before i can use the MAC code, which I find odd, I did it all in one go on the BT site, has anyone ever had problems with this before ?

    I wondered why quidco were offering £100 cashback to become an orange broadband customer.... now I know why ! Never ever again will I use orange or recommend it to anyone else. I have a mobile with them but have recently bought a 3 PAYG to see if it gets a signal at home and it does, so I will be swapping to them as soon as mobile is out of contract too.

    I have bought a 3 PAYG mobile broadband MIFI hub relatively cheap which gives me 2.5MB consitently in the chance that orange start ****ing around with my line becasue I'm leaving them, I would expect nothing less from them !
  • montage
    montage Posts: 162 Forumite
    MikeyC123 wrote: »
    Oh my goodness....

    I have neen with Orange since february and last night I reached my wits end with their internet service and customer (lack of) service. I had a problem on my internet a few weeks back, about 3 weeks ago, so an engineer came out, he arrived and said there was no noise on the line but the internet was dropping out, but hedidnt have time to trace the fault and recitify sa he had been allocated the job on a "noisy line" issue and not boradband. He said simply call orange back and tell them the internet is dropping out and then I will be allocated sufficient time to sort it, cool, easy, or so I thought ! oh my god. I called orange back told themn all this but they wanted me to go throught their *&*** trouble shooting, i tried explain its a hardware fault on the line and eng has already identified this please send an engineer back on a broadband dropping call, this took hours, they were only interested in going through their standard scripts and telling me the problem was with the cabling in my house ! Eventually I managed to get through to some UK based fault management team who totally understood and the next day eng arrived. he found the problem, switched my line to a new paid from the exchange and eh voila 0.96MB now 2MB and consistent.... until about 3 days later when my line dropped back down to 1MB, I called the same team back and asked why a cap had been put on my line, she said it hadnt I said it has 1152kps consitently its obvious its a cap, she said she would call back and she did to her credit (this was Uk team again) and she said some robot at the exchange had capped my line and they needed to clear it. so back to 2MB an hour later. " weeks on and line now capped again, tried to call customer "lack of" service and again they tell me the cabling in my house is ifne, enough is enough MAC code obtained bye bye orange off to BT. Even it if only means i have problems with them I can not take any more script reading from orange. I'm sure they will try and charge me for ending contract early but I will pusue this under them failing under the terms of their contract and being left with no choice. The MAC letter does say that becasue my phone line wis with them i have to switch phone line providers before i can use the MAC code, which I find odd, I did it all in one go ont he BT site, has anyone ever had problems with this before ?

    I wondered why quidco were offering £100 cashback to become an orange broadband customer.... now I know why ! Never ever again will I use orange or recommend it to anyone else. I have a mobile with them but have recently bought a 3 PAYG to see if ti gets a signal at home and it does, so I will be swapping to them as soon as mobile is out of contract too.

    I have bought a 3 PAYG mobile broadband MIFI hub relatively cheap which gives me 2.5MB consitently in the chance that ornage start ****ing around with my line becasue I'm leaving them, I would expect nothing less from them !

    ............

    I had this issue and posted about it a while back. My line kept dropping and my speed would not achieve more than 2 meg...... let me guess... you have a livebox?
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