Changing tariff with EDF

System

just did a live chat and confirmed:

No termination fee for switching from fixed saver 2 to Blue Plus Price Promise.

If switch online, the switch will go through in 24 hrs. Or if telephone them can sign up but delay switch until Oct 1st.

Will give it a bash on the phone tomorrow. If no joy I will just switch online.

Matt17

teepee83 wrote: »

just did a live chat and confirmed:

No termination fee for switching from fixed saver 2 to Blue Plus Price Promise.

If switch online, the switch will go through in 24 hrs. Or if telephone them can sign up but delay switch until Oct 1st.

Will give it a bash on the phone tomorrow. If no joy I will just switch online.

Let us know how you get on

System

No joy, the guy I spoke to said that you either switch now or wait until the end of october to do it at the risk of course that the product is pulled.

I'm just going to do the switch online now for peace of mind.

M271

Received letter from EDF today, if I want to move from Fixed Saver Version 2 to Blue+Price promise I can apply now but the change over wil not happen until the Fixed Saver finshes on 30/09/12.

To do it online I have been given the web address: www.edfenergy.com/feelbetter

jalexa

M271 wrote: »

Received letter from EDF today, if I want to move from Fixed Saver Version 2 to Blue+Price promise I can apply now but the change over wil not happen until the Fixed Saver finshes on 30/09/12.

To do it online I have been given the web address: www.edfenergy.com/feelbetter

Given that the linked information includes this under "Important information" ..."this tariff is available for a limited time only and can be withdrawn from sale at any time"...are you confident you know what will happen if the tariff is withdrawn before the transfer is effective?

System

If they withdraw the product i'm sure they would honour the agreement for customers who signed up via this form. Otherwise they could lose a bit of business.

Wished I had seen this form before switching this morning online, but at worst it has cost me a fiver.

ladymarmalade222

I have just signed up using this link and they have sent me an email to confirm I will be changed over seamlessly:rotfl:on 1st October so they do confirm it is writing if anybody is confirmed they will pull the tariff before then.

HTH

xxx

M271

jalexa wrote: »

Given that the linked information includes this under "Important information" ..."this tariff is available for a limited time only and can be withdrawn from sale at any time"...are you confident you know what will happen if the tariff is withdrawn before the transfer is effective?

If the tariff is available at the time of signing up and is confirmed then it should be OK.

tappi

ladymarmalade222 wrote: »

I have just signed up using this link and they have sent me an email to confirm I will be changed over seamlessly:rotfl:on 1st October so they do confirm it is writing if anybody is confirmed they will pull the tariff before then.

HTH

xxx

just signed up using the same link and recieved same email. Just hope the changeover goes through seamlessly on 1st Oct

grayme-m

M271 wrote: »

Received letter from EDF today, if I want to move from Fixed Saver Version 2 to Blue+Price promise I can apply now but the change over wil not happen until the Fixed Saver finshes on 30/09/12.

To do it online I have been given the web address: www.edfenergy.com/feelbetter

edf_website_at_the_link wrote:

With your current tariff coming to an end in September, now is a great time to sign up to our latest tariff - Blue +Price Promise April 2014. Use the simple form below to sign up now and transfer when your current tariff ends.

Seems that given I can leave without penalty, the thing to do is to sign up with this, then mid September look at alternative options.