Sending freepost items recorded?

RFW

Is this the five minute argument or the full half hour?

Where's the popcorn smiley?:D

Valli

RFW wrote: »

Is this the five minute argument or the full half hour?

Where's the popcorn smiley?:D

There you go

soolin

RFW wrote: »

Is this the five minute argument or the full half hour?

Where's the popcorn smiley?:D

I paid for the full half hour.......

marking_bad

No one's arguing are they?

As far as I am aware, there are two types of freepost for the sender (maybe not for the billed receiver), one is a pre printed envelope with a 1 or 2 in the top corner (to indicate 1st or 2nd), the other is a code or address that is written onto the envelope. The pre-printed are fine for recorded, the written address isn't.

And please don't attack me, I am only repeating what I am told, and would love to ignore the person who told it me, but they are the ones who decide how much I pay.

Help and clarification, not snarky comments is what I need please

custardy

marking_bad wrote: »

No one's arguing are they?

As far as I am aware, there are two types of freepost for the sender (maybe not for the billed receiver), one is a pre printed envelope with a 1 or 2 in the top corner (to indicate 1st or 2nd), the other is a code or address that is written onto the envelope. The pre-printed are fine for recorded, the written address isn't.

And please don't attack me, I am only repeating what I am told, and would love to ignore the person who told it me, but they are the ones who decide how much I pay.

Help and clarification, not snarky comments is what I need please

nope.no difference
yes freepost accounts can have 1st class/2nd(2nd being the default) as an option
however a freepost with no such marking is a freepost with or without a printed address

Valli

Thing is, on occasion the people in the PO get things wrong - there's a whole thread about ebay sellers who have taken items to the PO, got them weighed, paid the 'correct' postage then had bad feedback from the buyer as the postage 'wasn't correct'. Yet the items had been taken to the PO. So mistakes do get made.

Freepost is freepost, as long as the code is correct it doesn't matter whether it's a pre-printed label or envelope or the address has been hand-written. The RECIPIENT pays.

Recorded delivery costs - 95p (in addition to the cost to post). The SENDER pays.

If that's not clear, sorry. I don't NEED a source. But it'll be there on the RM website somewhere.

So this is what you do. Go to PO. Tell nice lady you want to send it recorded but you don't need to pay the postage as it's Freepost; you just need to pay the recorded delivery charge. If she says no ask her, nicely, to double check as you don't need to pay the postage - it's already accounted for. Smile sweetly, but be firm.

sniggings

buggritt wrote: »

It's not a problem that needs solving. The staff who told you it needs a stamp also are simply wrong.
Ontheir system, when they input postage, there is a section which allows them to put in prepaid postage.

that is for when the customer presents a letter/parcel with stamps already on, and just wants proof of posting or Recorded, business post is not prepaid, it is charged for just before delivery.

sniggings

theonlywayisup wrote: »

I have two Freepost licences (ie I am the addressee) and I can confirm I receive them (when the sender adds RD) with the recorded label/barcode, never with a stamp/postage for the main service......just the enhancement.

Royal Mail is not that advanced!

Someone sits and counts all your letters before they are delivered, they probably don't know if the freepost and recored can go together, the letter is there so they count it and charge for it, your experience doesnt prove your correct, as others in this thread have been told they can't mix the two.

As said freepost is only charged for at the delivery destination, if that letter were to get lost before it was charged for then a claim for a lost recorded could be made without postage ever being paid, that would be a crazy situation.

custardy

sniggings wrote: »

Royal Mail is not that advanced!

Someone sits and counts all your letters before they are delivered, they probably don't know if the freepost and recored can go together, the letter is there so they count it and charge for it, your experience doesnt prove your correct, as others in this thread have been told they can't mix the two.

As said freepost is only charged for at the delivery destination, if that letter were to get lost before it was charged for then a claim for a lost recorded could be made without postage ever being paid, that would be a crazy situation.

really? interesting
They must have done away with all the machine sorted BRs then?

theonlywayisup

sniggings wrote: »

Royal Mail is not that advanced!

Someone sits and counts all your letters before they are delivered, they probably don't know if the freepost and recored can go together, the letter is there so they count it and charge for it, your experience doesnt prove your correct, as others in this thread have been told they can't mix the two.

As said freepost is only charged for at the delivery destination, if that letter were to get lost before it was charged for then a claim for a lost recorded could be made without postage ever being paid, that would be a crazy situation.

So look at it this way, perhaps a basic illustration will help ....

Freepost is post paid by the licence holder. As the licence holder I either give you the freepost address or send you the envelope. I send you the envelope which is fully paid, so a bit like having an envelope with the stamps already on. Freepost is either first or second class. The stamps are in effect already there, no different to PPI. If you want to enhance the service with recorded signed for, you add it at the post office by paying for that service alone.

The reason people cannot see specifics relating to freepost being available with recorded on the RM website is that they are ignoring the fact RM treat it as first or second class post. RM don't differentiate, it is first or second class mail, just paid for on a licence.

Post office staff do get it wrong, frequently.