Freebies for being nice?

rozzid

I got a result yesterday. I worte to Original Source on Wednesday to say that I love their products and am really happy that they don't upset sensitive skin. They wrote a really nice letter back saying that they really like to get positive feedback from customers and sent me a bottle of their new fragrance shower gel to try too.

miriam

:easter:

Nothing much to say, just wanted to create some sool icons!

:beer:
Miriam

miriam

PS
That should read COOL icons!

Miriam!

Footpather

During half-term I took my daughter bowling and they had got the staffing completely wrong. Our half-term was out of sync with the city we were bowling in so they assumed it was going to be quiet.

There was one poor girl doing the reception, giving out the shoes, came across and served in the cafe and helped me out when my lane broke down. I could go into more detail but basically I emailed them to complain about the staffing levels but praising the girl in question.

They rang me up to find out more and I insisted that they should acknowledge that I wasn't just complaining but praising. They said they would show my email to the staff member and they sent me a voucher for 5 free games of bowling.:T

max2002ad

I work in a retail environment and being thanked for good service does make you feel that all the effort is worth it.
I have been giving feedback for quite a while and it has proven to be very successful. All the money i make from it enables me to support my favourite causes even more. As i have more spare money to spend on what i want to and not what i have to.
My successes so far for both (P)ositive and (N)egative comments:
Jordans (P) - Real Fruit Porridge Sample and 50p coupon
Birds Eye (P) - £4 Coupon
Fox's Biscuits (N) - £3 Coupon
Real McCoy's (P) - £1.00
AdeZ (N) - £3 Coupon
Knorr (P) - £3 Coupon
Hipp Organic (P) - £1.50 Coupon, 4 Plastic Spoons, Hipp Bib, Baby on Board Sticker
Deleamere Dairy (N) - £3.00 Cheque
Bowyers Pork Pies (N) - £4.00 Coupon
Alberto Balsam (P) - £2.00 Coupon
Quorn (P) - £1.00
Andrex Toilet Tissue (P) - £1.00 Coupon
PG Tips (P) - Sample of Limited edition Tea.
GoodFellas (N) - £11.94 Coupons for Free Pizzas.

So over the last two years i have recieved £38.94 of Coupons etc

So give it a go as companies need to know where they are going right and where they are going wrong so that we can all benefit with better products and services.

billysew

It would be nice if we could get a little collection of email address for the big companies.

Lo-Lo

I think it would be nice to thank local companies too, not just the big ones! I often find that's where I get the best service and although it's unlikely to result in a freebie you're more likely to spread the love that way!!

I had a great meal last week in a place I've never been before and this has inspired me to try and email them now!

clairus99

yeah i've gone out of my way to report excellent service - i do it because i've had it done about me and it's really lovely to have it recognised and highlighted.

i hope it did the same for the people involved because when i've highlighted it the company just say thanks and that's the end of it.

not that i'm knocking your idea though - and congrats to the peope who got something!

nickgoodie

darkteckno wrote: »

I just got a reply from pedegree:

Dear Mr ********,

Thank you for contacting us regarding your puppy pack, your remarks has been logged.

All the best with your new puppy.
If you need any further information or advice please contact our Consumer Careline on the telephone number below and one of our Consumer Care Advisors will be more than happy to help you.

Kind regards.


Jenny Hutton
Consumer Care Team
0800 738 800

Well Done! Even If You Didn't Get Anything This Time At Least You Tried & May Get A Better Result On The Next Reply!!!

Nick Goodie

"Founder Of "The MSE'r Lucky 777's" Campaign

welshdeedee

Perhaps some people have forgotten the reason of this orginal post. Any Freebie for being nice is a bonus! and being nice cost nothing! Both winners!