Cokezone olympic tickets HELP!

gallygirl

fifi14 wrote: »

Anyone else see the empty 'corporate' seats during the gymnastics and swimming on TV? They could well belong to corporate sponsors like CocaCola!! No wonder they are empty if they run competitions and then withhold prize tickets. Like someone else said the press would have a field day with this if they knew the true story behind it all.

I understand these are mainly 'Olympic Village' tickets - i.e for athletes/coaches. This time Coca Cola are not to blame! I hope you all get this sorted tomorrow.

theseagull77

Im gonna be on the phone at 9am again monday and im guessing everyone else will be aswell.Make sure every one says they have sent the details onto watchdog as this may give them a kick where they need it!.

Cokezone wont want another bad report on TV.

ponkles_2

Hi everyone can i ask if anyone has heard any news yet about tickets, I have now sent an email to watchdog too. thanks

fifi14

Anyone getting anywhere with the phone calls?

To contact BBC watchdog email them: watchdog@bbc.co.uk

ponkles_2

Just called same story they are still waiting for information told me they will get info by this afternoon where have i heard that before, i also said my event is only a week today and she said they know they are cutting it fine but said it would be sorted in time, not filled with confidence in them.

fifi14

Right the plot thickens!

I have rang again and after being on hold for 10minutes they have told me that they have no information. They said that the information is coming from CocaCola and that they haven't been provided with this information. The call handler then told me that she isn't employed by CocaCola and they are simply providing services (ie call handling) to them which is why they have no information.

I asked for the phone number for CocaCola and was told that they don't have one! They are currently sending tickets out to people who won in other prize draws, but not yet for people who received the email telling them they would hear by 25th July. I told them that I was writing a complaint, took names and times of calls again, and that I would be pursuing this until the prizes were sent out to people. They are aware that lots of people are in this situation but wouldn't give numbers.

ponkles_2

I was kind of suspicious when they kept saying that they were waiting for information from coke makes sense now it is so annoying.

ponkles_2

what about this number on the coke zone site

• 
  Call us
  
  0800 028 8038
  Lines are open Monday to Friday, 9am - 5pm (excluding US Bank Holidays)
  
  
• is it worth a try i am going too try it.:eek:

fifi14

I rang that number last week, gave all my details to a very helpful call handler only to be told they would get back to me in 5-7 working days!!! I explained the situation, but again she said she didn't have any information but would pass on my details.

What we need is a contact of someone at 'Head Office' as that is where every call handler I have spoken to said the information would be coming from. No idea what department it would come under.

fifi14

Thought I'd share what CocaCola had to say about the empty seats at the Games which they insist are nothing to do with them!

"At Coca-Cola, we have given the majority of the London 2012 tickets that we were able to purchase as a Worldwide Partner away to the public via competitions and promotions that allowed them to choose the event they really wanted to attend, giving thousands of people the opportunity to participate in the greatest show on Earth.

"In addition to consumers, we have also invited some longstanding partners, employees, and customers to attend the Games. All of our guests are incredibly excited to be able to be a part of London 2012 and we believe that useage levels of our tickets have been extremely high so far."

If they don't send our tickets out soon there will be a load more empty seats out there!