Natwest Technical Issues

runninglea

I did our bacs run on tuesday for all the wages to go out today.

had about 40 phonecalls from unhappy employees who have not been paid.

69pjc69

can confirm they will pay any regular amounts ie wages/benefits.
the problem is not fixed and monies still will not show but they are horoning it and paying

sarahsarah25

I get the same amount every Thursday but they won't let me cash it in !!!!

kateB_3

2 ATMs not working near me. They're link ones not just Nat West. Are ATMs down too or is it just our neck of the woods?

Natwestnightmare

sarahsarah25 wrote: »

I get the same amount every Thursday but they won't let me cash it in !!!!

I'm sure I've just read that someone's partner went into a branch and they were honouring withdrawals on any benefits that would of cleared today as have been instructed to do so ?

sarahsarah25

Natwestnightmare wrote: »

I'm sure I've just read that someone's partner went into a branch and they were honouring withdrawals on any benefits that would of cleared today as have been instructed to do so ?

I just rang my branch to ask and the bloke on the phone said they wouldn't as they can't see and transactions coming in and I will just have to wait till its sorted

madgagoo

If you go to a branch, you will be able to cash up to £300, even of credits aren't showing on your account.

Not much consolation I know but might help someone.

Make sure you take ID if you don't have your card or a cheque.

Cell

kateB wrote: »

2 ATMs not working near me. They're link ones not just Nat West. Are ATMs down too or is it just our neck of the woods?

I just withdrew money from a non-NatWest cashpoint outside a Tesco with my NW Debit Card.

madmicky109

Natwestnightmare wrote: »

I'm sure I've just read that someone's partner went into a branch and they were honouring withdrawals on any benefits that would of cleared today as have been instructed to do so ?

yep thats right , my daughter was all so able to withdraw her EMA as well , we use the Blyth branch in Northumberland , the assistant did say they had just been told to do this so might be rolling it out to other branches , my partner only found this out by going in with another lady who was quite upset as she had a concil tax bill that need paying today to stop court action otherwise she would of been left in the dark , im trying to contact natwest about this but as of yet recieved no reply

paul_h

madgagoo wrote: »

If you go to a branch, you will be able to cash up to £300, even of credits aren't showing on your account.

What if the doors are shut, as some are reporting?