Natwest Technical Issues

Shmurple

I bet they can use the team who usually deal with new customers.....doubt they'll be needing that department for a while....

transient

I called RBS yesterday and told them I needed £190 for my weekly season ticket as my weekly expires on Sunday and was put on hold for 2 minutes and they confirmed it would be in there within the hour. True to their word it was.

I am normally paid each Friday and have been for the last 9 months so they obviously checked my payment history. A bit inconveinient but they have given me what I need and cannot fault them considering the circs of this situation

frankbutcher1878

melbell wrote: »

They act as if they are more important.

I think you missed off "end" at the end of your username.

doelani

Has anyone received a paymen yet due on Friday ?

wannabehermit

The apps not working this morning, so not been able to check the money and dds that are due in/out (too lazy to turn laptop on to check online ). Surely if the issue was fixed, online and the app would be working as normal?

LadyCoupon

doelani wrote: »

Has anyone received a paymen yet due on Friday ?

I did receive a payment in on Friday, but not until around 9pm. I am just waiting for things to happen that should have happened yesterday, something to go in the bank and 2 direct debits to come out of the bank. Nothing has changed on the bank since 9pm Friday night.

wannabehermit

doelani wrote: »

Has anyone received a paymen yet due on Friday ?

Yes the 2 things that I was expecting in on Friday went in sometime Friday evening.

wannabehermit

Just a quick question that's come to me. What are people doing about due direct debits? Are the companies automatically dealing with it for Natwest etc customers or would I need to call them tomorrow to explain the non-payment/arrange alternative payment?

traveller

Online banking is now temporarily unavailable-maybe it's a good sign in a weird way:(

LadyCoupon

wannabehermit wrote: »

Just a quick question that's come to me. What are people doing about due direct debits? Are the companies automatically dealing with it for Natwest etc customers or would I need to call them tomorrow to explain the non-payment/arrange alternative payment?

Well my 2 direct debits that should have come out yesterday, one of them is our mobile phones and that payment was due yesterday, I phoned them up and they were really understanding, they knew all about the carry on and put a note on my account and told me not to worry. The other direct debit isn't actually due until tomorrow, so if it hasn't come out by tomorrow will be phoning them up too. My wages did go in (even though late), so the money is there to pay them, the direct debits just haven't come out.