Aqua Reward Credit Card - 3% cashback up to £100/year

10_66

space-helmet wrote: »

please help

In answer to your post "how do u start a new thread".


Click on Forums, select the board that you want ie "credit cards", and somewhere on the left hand side, near the top, you'll see a tab saying "new thread". Click on that and away you go.

snakepilsen

space-helmet wrote: »

please help

Herbalus

snakepilsen wrote: »

That's just a picture though, it's not an actual link that you can click on.

In other news, I paid my cheque in today too!

System

No such luck here. A quick check online and balance still showing
-£100, so unlikely to get mine any time soon.

Think I will have to write this letter of complaint after all.

out_of_debt_at_last

OMG OMG MY CHEQUE Has arrived YAY

smokey_dave

Received my cheque today and in the same post a letter from the ombudsman stating that they had informed AQUA of my complaint and would take action if the matter was not sorted out.

The Boss and Starline had stated that I would be wasting the Ombudsmans time but have now ben proved wrong.

I will be writing to thank the Ombudsman after my cheque has been cleared at my bank.

During one of my many phone calls to AQUA I had told them that I would be informing the ombudsman and they offered me £20 in compensation for the delay. I accepted this and it was paid into my bank 2 days later.

I have now got my cheque plus the £20 ---well pleased.

JKSandy

smokey_dave wrote: »

Received my cheque today and in the same post a letter from the ombudsman stating that they had informed AQUA of my complaint and would take action if the matter was not sorted out.

The Boss and Starline had stated that I would be wasting the Ombudsmans time but have now ben proved wrong.

I will be writing to thank the Ombudsman after my cheque has been cleared at my bank.

During one of my many phone calls to AQUA I had told them that I would be informing the ombudsman and they offered me £20 in compensation for the delay. I accepted this and it was paid into my bank 2 days later.

I have now got my cheque plus the £20 ---well pleased.

The Ombudsman service must be a lot quieter now to be able to reply to you in less than 5 days, good to know.

tsimehC

My cheque arrived too. Surprised to see they refunded the interest they charged for a late payment (wrongly IMO). Didn't have to contact them to get it.

masonic

smokey_dave wrote: »

Received my cheque today and in the same post a letter from the ombudsman stating that they had informed AQUA of my complaint and would take action if the matter was not sorted out.

The Boss and Starline had stated that I would be wasting the Ombudsmans time but have now ben proved wrong.

So you think you wouldn't have got your cheque today if it wasn't for the Ombudsman? Seems like a lot of people who didn't complain also got theirs.

The_Boss

I got mine today. I definitely think that complaint mentioned above wasted the ombudsman office's time.