Aqua Reward Credit Card - 3% cashback up to £100/year

yasmup

centretap wrote: »

Statement with credit balance arrived from Aqua today. No word on issuing refund.

Presumably you did not opt for the 0.5% card.

Have you checked your online account?

Mr_K

Well Aqua have taken their final payment from me - I pay in full by DD each month. They appear to have deducted the cashback owed to me from the final DD, so I'm all square with them.

Thought that would be the best/quickest way to get the cashback - to ensure I had a balance they could deduct it from. It's how every other Credit Card I've had with cashback has worked.

Good luck with the mythical cheques....

centretap

yasmup wrote: »

Presumably you did not opt for the 0.5% card.

Have you checked your online account?

No, I have a 0.5% card from Nationwide and a MBNA Amex cashback card.

I have just gone online and Aqua is showing zero balance with a 'CREDIT BALANCE REFUND' so fingers crossed the cheque is on the way.

masonic

Mr_K wrote: »

Well Aqua have taken their final payment from me - I pay in full by DD each month. They appear to have deducted the cashback owed to me from the final DD, so I'm all square with them.

Thought that would be the best/quickest way to get the cashback - to ensure I had a balance they could deduct it from. It's how every other Credit Card I've had with cashback has worked.

So did I, but my final DD was taken in mid-February, before the cashback was credited. I suppose I could have switched to the minimum payment and taken a small hit from interest on my final balance, but at that time who was to say a credit would be made to the account at all.

andydiysaver

"dear mr xxx
thankyou for requesting to open a new aqua reward account, your balance has now been transferred and you will receive 0.5% cashback....."


yes cause that's what I'd do !! I frequently go to the pub and buy a round of six and go no, actually , ring me up for the six, but I just want a pint..... on my way out of the pub a big issue seller goes "big issue" to which point I give him six quid, he starts looking for change, I say "no , no problem......" and carry on ...... and then I get a cab home, 10 quid he says, so I hand him sixty and wonder into my house, I see my partner, your turn to wash up she says, I remember I did it six times in the last seven days but then I also remember how those wise people at aqua showed me that not only is six times less better, but that unbeknown to me I actually requested this myself somehow knowing I was soon to become as visionary as they were , realising that it is better to give......


I got 80 quid out of that card first year, I was too good, I always paid in full, they made nothing which is why they're backtracking on a card with a 2015 end date - how unprofessional can you get? and now they're saying thank ME for requesting their rubbish rate as if I ever did and as if I'd have had a choice! The letter makes me sick.The card is in two pieces in the bin-

Herbalus

andydiysaver wrote: »

"dear mr xxx
thankyou for requesting to open a new aqua reward account, your balance has now been transferred and you will receive 0.5% cashback....."


yes cause that's what I'd do !! I frequently go to the pub and buy a round of six and go no, actually , ring me up for the six, but I just want a pint..... on my way out of the pub a big issue seller goes "big issue" to which point I give him six quid, he starts looking for change, I say "no , no problem......" and carry on ...... and then I get a cab home, 10 quid he says, so I hand him sixty and wonder into my house, I see my partner, your turn to wash up she says, I remember I did it six times in the last seven days but then I also remember how those wise people at aqua showed me that not only is six times less better, but that unbeknown to me I actually requested this myself somehow knowing I was soon to become as visionary as they were , realising that it is better to give......


I got 80 quid out of that card first year, I was too good, I always paid in full, they made nothing which is why they're backtracking on a card with a 2015 end date - how unprofessional can you get? and now they're saying thank ME for requesting their rubbish rate as if I ever did and as if I'd have had a choice! The letter makes me sick.The card is in two pieces in the bin-

Well, that amused me!

But seriously, talk about biting your nose off to spite your face! No other card gives cashback and no fees on purchases abroad.

But if you don't want the card, don't get the card. Why apply for it and then throw it in the bin?!

And we always knew they were able to change the cashback rate. It's something that you agreed and signed when you got the card.

andydiysaver

Herbalus wrote: »

Well, that amused me!

But seriously, talk about biting your nose off to spite your face! No other card gives cashback and no fees on purchases abroad.

But if you don't want the card, don't get the card. Why apply for it and then throw it in the bin?!

And we always knew they were able to change the cashback rate. It's something that you agreed and signed when you got the card.

hold on - I applied for the 3%, used it for a year paid it in full, then they reduced it to 0.5% because they didn't like how I was making money from them and not vice versa! you'd think with the APR on those cards, for every person like me there'd be 100 people falling for the minimum payment trap and counterbalancing it, and then some!


it is now a rubbish card with a ridiculous APR and it has a zero balance so the correct place for it is the bin


if I want cashback I also have an ASDA card. That gets paid in full always too because though not AS ridiculous the rate is still 24.something


cheers
Andy

Herbalus

andydiysaver wrote: »

hold on - I applied for the 3%, used it for a year paid it in full, then they reduced it to 0.5% because they didn't like how I was making money from them and not vice versa!

Not true. They closed the card for everybody, including those who didn't pay off in full and paid high rates of interest. Nobody is special. It's a marketing technique - pull punters in with a high rate and then drop it later.

And you only tell half the story. You didn't apply for a 3%-forever rate, but rather a card that was currently 3% but reserved the right to change the rate. We all knew it would happen at some point.

andydiysaver wrote: »

it is now a rubbish card with a ridiculous APR and it has a zero balance so the correct place for it is the bin

(a) it is currently the second best card for purchases abroad (after the Halifax Reward Clarity) and (b) if you pay off in full, why do you care about the APR?

andydiysaver

Herbalus wrote: »

Not true. They closed the card for everybody, including those who didn't pay off in full and paid high rates of interest. Nobody is special. It's a marketing technique - pull punters in with a high rate and then drop it later.

And you only tell half the story. You didn't apply for a 3%-forever rate, but rather a card that was currently 3% but reserved the right to change the rate. We all knew it would happen at some point.

(a) it is currently the second best card for purchases abroad (after the Halifax Reward Clarity) and (b) if you pay off in full, why do you care about the APR?

I need a reason to have a card with such a high APR and that reason was 3%, now it's six times less the card is rubbish. I also applied for 3% card and the card has a 2015 expiry date. So in my mind this financial product is good until then. Credit card companies reserve the right do change anything including pull the card outright or change the APR so nothing is set in stone. However I think it's fairly spurious to sell you something with a 2015 end date and then slash the rate in a year. Why not be honest and say 3% for a year?

Aquamania

andydiysaver wrote: »

Herbalus wrote: »

...But if you don't want the card, don't get the card. Why apply for it and then throw it in the bin?!...

hold on - I applied for the 3%, used it for a year paid it in full, then they reduced it to 0.5% ...

I think you have become confused dear.

Yes you did originally apply for a card that gave 3% cashback. However, then they wrote to everyone with that type of Rewards card informing them they were closing them.
The letter also had an invitation for you to open a new account which offered only 0.5% cashback.
There was no obligation to take up the invitation. I didn't.

However, you presumably did, hence why you received the following comminication:

andydiysaver wrote: »

"dear mr xxx
thankyou for requesting to open a new aqua reward account, your balance has now been transferred and you will receive 0.5% cashback...."

Moreover, by applying for the new account with only 0.5% cashback, you will not be credited with any cashback until your original annivsary date, and then it will be rounded down to the nearest £5 (although they will carry over any surplus to the following year's cashback earnings - but you won't earn any more cashback if you don't use the account.)

Those of us who did not not accept the invitation have already received our cashback credited to our credit card accounts in full.