Green Leaf Finance - PLEASE HELP!

Apples2

cormacks wrote: »

However..

I replied in your other post

http://forums.moneysavingexpert.com/showpost.php?p=58502467&postcount=59

CAB won't be able to do much.

emirwin88

my step daughter has been on line this morning and made applications for loans in my name and my bank account u have taken three payments of 49.99 i am very angry there is no telephone number to contact you in regards to this matter and my money? emma irwin

FireWyrm

emirwin88 wrote: »

my step daughter has been on line this morning and made applications for loans in my name and my bank account u have taken three payments of 49.99 i am very angry there is no telephone number to contact you in regards to this matter and my money? emma irwin

Read the thread, particularly comments made by Papa Smurf who advises you to WRITE to the company concerned. There is no way they guessed your account details, so you should speak to your step daughter and ascertain why exactly she felt she could use your card details online without checking first.

Apples2

Emma thinks she is talking to green leaf on here, this could take a while

FireWyrm

Apples2 wrote: »

Emma thinks she is talking to green leaf on here, this could take a while

There isnt an emoticon for <shakes head and rolls eyes> unfortunately. The mind boggles, how do people survive to adulthood unsupervised.

gb12345

FireWyrm wrote: »

There isnt an emoticon for <shakes head and rolls eyes> unfortunately. The mind boggles, how do people survive to adulthood unsupervised.

I think this probably sums up how we are all feeling

Treadmill

Reminds me of when Homer Simpson writes to movies

"Dead Die Hard: You rock. Especially when that guy was on the roof. PS. Do you know Mad Max?"

mammyginge

Im here because I too have had money taken from my account. I was curious as to how many others it had happened to. I've spoken to my bank twice but am going to call them again tomorrow armed with some of the advice from here. I filled in an online application (with Personal Loan finder)for a loan and was under the impression I would pay the fee when I had the money from the loan. LESSON LEARNED! I've looked on the Green Leaf website & found this:

Green Leaf Finance Ltd
Suite 18032
Lower Ground Floor
145-157 St. John Street
London
United Kingdom
EC1V 4PW

PLEASE DO NOT SEND REGISTERED, SIGNED FOR OR SPECIAL DELIVERY POST, OTHERWISE THIS WILL BE REJECTED. FIRST & SECOND CLASS POST IS FINE.
.

Please ensure that you include your mobile number and email address within any written correspondance so we can locate your case and respond to you.
Customer Complaints Procedure

If you are a customer and would like to make a complaint, please first ensure that you have fully read our terms and conditions, to which you would have agreed to when you signed up.

Tel: 0844 8700 817

Im going to try & get my money back, although I wont hold my breath. Lesson Learned, Bank Card Cancelled!!

poppasmurf_bewdley

mammyginge wrote: »

PLEASE DO NOT SEND REGISTERED, SIGNED FOR OR SPECIAL DELIVERY POST, OTHERWISE THIS WILL BE REJECTED. FIRST & SECOND CLASS POST IS FINE.
.

I can't see this going down very well with the FSA or the OFT. The sending of one of these is usually deemed by the authorities as having been served.

gb12345

poppasmurf_bewdley wrote: »

I can't see this going down very well with the FSA or the OFT. The sending of one of these is usually deemed by the authorities as having been served.

Probably because the address is just a mail forwarding service, so there is no one there to sign for it.