Autofinders (Bakewell)Ltd

ps2659

ioscorpio wrote: »

I went past the Chesterfield office the other day and they had cars outside.

Probably the ones they have listed on ebay together with office equipment.

Flobadob

Heres one for you guys...

I posted on the review site that Autofinders and now their new website newcar-deals has a link to. Strangely enough their site links to the old Autofinders link! (Link has now been removed form their website))

ww
w
.reviewcentre.
co
m/reviews236956.
ht
ml


This is what I posted.....................................



newcar-deals used to be called Autofinders. They took our deposit in May 2012 then we couldnt contact them. No emails were answered, no phone messages returned. The online vehicle checker didnt work. We spent 3 weeks talking to their answerphone. 2 weeks later Autofinders are now newcar-deals and have left a number of their customers high and dry with deposits paid but no car and no communication.

Still had no communication back from them and they still have our deposit.

More info here

moneysavingexpert



They may of been a reputable supplier of cars in the begining but they now need to be Avoided!


............................................................


This is the email I received

On 9 Jul 2012, at 17:50, complaints at reviewcentre dot com wrote:
Dear MrPeedoff,

Many thanks for your contribution to Review Centre!

As a consumer review website we encourage people to express their opinions (both positive and negative!) of the experiences that they have had, but we must also take into consideration the concerns of businesses affected by these reviews.

I have received contact from a representative of Autofinders autofinders regarding your review. I have included a copy of the review you have written for your reference - (included below).

They have expressed their concerns regarding the review content and so we have temporarily withdrawn your review from reviewcentre while we ask you to confirm your position on the matter.

Please let us know which one of the following options you would like to take as soon as possible.

1. You would like the review to stay on Review Centre in its original form.

2. You would like to write the review differently on reflection as some of the information is now not relevant.

3. You are happy for the review to be deleted as the matter has been resolved.

If you wish to stand by your original review (or an edited version) we ask that you provide the following information for our records.
Contact details (full name, address and telephone number)
Supporting evidence (such as emails, a invoice or receipt of purchase).

The edited post (if applicable) should be forwarded to us in your response to this email.

Information collected is to validate the authenticity of your review and will not be passed to anyone without your expressed permission.

Please be aware that representatives of Autofinders may at some point in the future choose to take the matter further and, as the publishers of your review we require the information outlined above so we will be in a position to defend the post if necessary.

We look forward to hearing from you soon
Thanks again!


..................................................................................

So I replied

Is this a joke!!!!
I post a truthful account of my dealings with this company and it is taken down. Now tell me why I should ever use your site ever again for an unbiased review if you take down truthful negative reviews. You may notice there are other recent peoples reviews posted all negative are you going to remove theirs as well?

I would be interested to know who you have spoken to with their contact details as they have my money and do not answer any of my calls or emails.

Mr Wellpeedoff even more than before!


..................................................................................


So I would like to invite you all to add your wonderful unbiased reviews to this site

ww
w
.reviewcentre.
c
om
/reviews236956.
ht
ml


Cheers

Neal aka Flobadob aka MrPeedoff aka Mr Wellpeedoff even more than before!

Flobadob

Oh yeah they also have a Twitter site

ht
tp://
twitter.c
om/newcardealscom

Maybe someone with an account could question them?

Oh yeah and Paul Thorley their current director is following them....

ht
tp://twitter.c
om/pthorley

challenger1966

Hi I have had exactly the same happen to me on the Review Centre! I post an honest explanation of my dealing with Autofinders.co.uk (now posing as Newcar-deals.com) and my review has been taken down as a complaint has been received from Autofinders! Strange as the business no longer seems to be trading! Maybe Paul Thorley should try contacting disgruntled customers whom he has been fleecing and not sending V5C's out to!


Dear challenger2,

Many thanks for your contribution to Review Centre!

As a consumer review website we encourage people to express their opinions (both positive and negative!) of the experiences that they have had, but we must also take into consideration the concerns of businesses affected by these reviews.

I have received contact from a representative of Autofinders regarding your review. I have included a copy of the review you have written for your reference - (included below).

They have expressed their concerns regarding the review content and so we have temporarily withdrawn your review from reviewcentre while we ask you to confirm your position on the matter.

Please let us know which one of the following options you would like to take as soon as possible.

1. You would like the review to stay on Review Centre in its original form.

2. You would like to write the review differently on reflection as some of the information is now not relevant.

3. You are happy for the review to be deleted as the matter has been resolved.

If you wish to stand by your original review (or an edited version) we ask that you provide the following information for our records.
• Contact details (full name, address and telephone number)
• Supporting evidence (such as emails, a invoice or receipt of purchase).

The edited post (if applicable) should be forwarded to us in your response to this email.

Information collected is to validate the authenticity of your review and will not be passed to anyone without your expressed permission.

Please be aware that representatives of Autofinders may at some point in the future choose to take the matter further and, as the publishers of your review we require the information outlined above so we will be in a position to defend the post if necessary.

We look forward to hearing from you soon

Thanks again!
............................................................
Your Review

Avoid Autofinders.co.uk in Chesterfield like the plague. They appear to have rolled this business and set up again as Newcar-deals.com. Same phone number but in Sheffield. If you ever want to see a V5C then do not use....
They are a complete load of con artists and have had so many staff leave recently that I guess they know something was not right! When I collected my car they made me pay an additional £475 because they forgot to include the cost for metallic paint on my quotation - hardly me fault! Paul Thorley appears top have transferred to the new business but I would avoid and pass the word around. They have ignored every email that I have sent and the telephone number is always answered by a voice message so that they do not have to speak to you if they do not want to....

ps2659

Flobadob wrote: »

Oh yeah they also have a Twitter site

ht
tp://
twitter.c
om/newcardealscom

Maybe someone with an account could question them?

Oh yeah and Paul Thorley their current director is following them....

ht
tp://twitter.c
om/pthorley

Keep up the good work Flobadob I will be making a couple of calls tomorrow trading standards and the Retail Motor Industry Federation.

This must be a joke on the new web site
FREQUENTLY ASKED QUESTIONS
My local dealer says the deals you offer can’t be done and the car won’t arrive

Many customers ask us this. We are proud members of the Retail Motor Industry Federation and an authorised independent car retailer. We have to abide by all the laws of the land like any other business :rotfl:

Flobadob

Some interesting reading regarding V5 and preregistered cars

Taken from drivethedeal.com



Pre-Registered Cars

What are they?

There are two ways of pre-registering cars:
(i) A dealer registers cars to themselves at the end of the month to hit the sales target set by the manufacturer, and then sells them on 90 days later. When you buy one, it will be immediately re-registered to you. If we ever offer you a pre-registered car it will be one of these, and there are no legal problems for you in buying one, though you should take note of the disadvantages listed below.
(ii) A broker arranges for you to purchase a car from a dealer, and the dealer delivers you the car. But instead of registering your car to you, the car is registered to a company that has nothing to do with you, so that the broker can claim a fleet bonus from the manufacturer. These cars are not usually re-registered to you for 3-6 months. You should always avoid these as you could be committing a criminal offence, end up being prosecuted, get a criminal record and lose money which exceeds the value of the initial saving. We never supply cars using this practice.
Why?

If your car is not registered to you at the time you collect it, you will be committing a criminal offence and chances are that the person selling it to you has also committed a criminal offence by not giving you proper information. We explain below exactly why this is.
It is a criminal offence to keep and drive a car which is not registered to you at your address as the keeper. If you drive around in a car that has been registered to a company, or another third party, that is not otherwise related to the transaction then you could be prosecuted, fined and get a criminal record. This is because it is an offence under Section 43C of the Vehicle Excise and Registration Act 1994.
The financial disadvantages to you in buying a pre-registered car are:
(a) Your car will likely be worth a fraction less money when you come to sell it because it has two owners on the logbook (known as the V5).
(b) Most car insurance policies contain a clause which provides a ‘new for old’ replacement if their car is written off in an accident during the first 12 months of ownership. This clause is usually only available to the first registered keeper of a car. A car which is first registered in a company’s name and later re-registered would not qualify for this ‘new for old’ clause. A payout at market value may be worth several thousand pounds less than it would cost to replace the car for another new one.
The additional financial disadvantages to buying a pre-registered car from a competitor of ours that is registered as set out in (ii) above are:
(c) Up to 75% of insurance quotes are not available to you on the insurance comparison websites, if your car is not registered to you, which may mean you will have to pay more for your insurance.
(d) If you forget to declare to your insurer that you are not the registered keeper they may avoid paying out on a claim. If people are injured or killed in an accident this could be a very serious situation for you.
What is our advice?

Don't buy a pre-registered car, no matter how cheap the car appears, unless it is registered to the dealer you are buying it from, and make sure that your car will then be re-registered to you the day you buy it. If your car is not registered to you immediately, then you will be in breach of Section 43C of the Vehicle Excise and Registration Act 1994 which is a criminal offence.

We have compiled a list of points to guide you to the safest route for the best deal:

• Always insist on your new car being registered to you the day you receive the car;
• Always pay a deposit directly to the dealer, do not pay any money to a broker;
• Always pay your deposit on your credit card;
• Insist on paying the final balance to the dealer direct, never pay a broker for your car;
• Openly ask the broker about whether the car will be registered in your name as the 1st registered keeper;
• Mention Section 43C of the Vehicle Excise and Registration Act 1994 to reinforce you know your rights;

What have the Courts ruled?

We recently prosecuted a competitor of ours for offering to sell their customers pre-registered cars using route (ii) above and failing to warn their customers of the risk of them being criminal prosecuted and the insurance and other financial disadvantages.
The Court ruled that it is an offence for someone to keep and drive a car that is not registered to them. Our competitor then pleaded guilty to the offence we charged them with and their company now has a criminal record.
We strongly suggest you avoid dealing with any broker which does not adhere to the law and offers you a pre-registered car that is registered using route (ii) above.

Flobadob

Hi Guys

I have just received a phone call from Paul Thorley one of the director of what was Autofinders.

he says we will all be soon recieving a letter (hopefully before the end of the week) from

Sutton McGrath

01246 277266

Contact Mr Churm

he said it would identify that Autofinders is no longer trading and how to claim back your deposit through your credit card.

Paul is attempting to indiviually contact all 77 people affected by the closure by phone and explain what has and is happening with your deposit, car and V5.

He has however said, (and says its OK for us to put this info on for him ) that people who have not been contatcted can send him an email detailing their situation with contact details he will call to personally explain the situation.

[EMAIL="paul@autofinders.co.uk"]paul@autofinders.co.uk[/EMAIL]

I did explain to him that it was the not knowing that was going on that causes all the problems and that it should of been handled differently but his hands were tied.

Cheers

Neal

JESCO555

Autofinders(Bakewell)Ltd have ceased trading. I was unable to contact them by any means to find out details of a new car ordered some months ago AND paid a deposit!!!

poorman49

Just got my deposit back from credit card company, no hassle only took 4 days.
Contacted Dave Shaw last week and he told me that the car I ordered was at the dealers. The company dealing with this is New Car Supply.co.uk. Got in touch with them and they said they would deliver the car to my home address but require payment 24hrs before delivery.
Anybody heard of them?
Apparently they have 17 vehicles ordered through autofinders.

jezzer25

hi now claiming on my credit card, did you have to provide any proof that the coimpany went in to liquidation or not?? what did you send to them/