Mcdonalds complaint need email

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emmafifema
emmafifema Posts: 412 Forumite
in Consumer rights
Hi all,

Today I went to Mcdonalds to get a latte with my son and after paying for it I went to put some sugar in it. When I tried to take the lid off it cut my finger. I had to ask the staff for a plaster as it was bleeding and I had to fill out an incident form....basically the manager told me to email Mcdonalds outlining what happened and I can't find an email address for them can anyone help?

Many thanks
«13456789

Comments

  • Nikkisun
    Nikkisun Posts: 1,330 Forumite
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    http://www.mcdonalds.co.uk/ukhome/Aboutus/Contact-us.html

    This is what I used when I had cause to complain - got a nice email back and a voucher popped in the post.
    xxx Nikki xxx
  • Katpin
    Katpin Posts: 59 Forumite
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    i don't understand why you need to e-mail them - the outlet have taken down the details and will sort out the damaged item - unless your finger is now falling off what extra do you expect them to do?
    2014
    No Debts except Mortgage :beer:
    Mortgage Term End Feb 2043 :mad:
    Savings Goal £11,000/£50,000:T
  • neilmcl
    neilmcl Posts: 19,460 Forumite
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    Katpin wrote: »
    i don't understand why you need to e-mail them - the outlet have taken down the details and will sort out the damaged item - unless your finger is now falling off what extra do you expect them to do?
    Don't mention the C word :eek:
  • Old_Git
    Old_Git Posts: 4,744 Forumite
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    neilmcl wrote: »
    Don't mention the C word :eek:
    oh dear I think compo has already set in ,along with whiplash and the OP sons trauma .
    "Do not regret growing older, it's a privilege denied to many"
  • custardy
    custardy Posts: 38,365 Forumite
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    seriously?
  • raven83
    raven83 Posts: 3,021 Forumite
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    Christ just goes to show people will complain about anything :eek:
    Raven. :grinheart:grinheart:grinheart


  • s_b
    s_b Posts: 4,463 Forumite
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    lets hope the latte wasnt too hot then
  • rygon
    rygon Posts: 748 Forumite
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    Is she actually complaining? All shes doing is following the managers advice (if you bothered to get off you high horses and read the original post)
    Smile and be happy, things can usually get worse!
  • pogofish
    pogofish Posts: 10,852 Forumite
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    The Email of McDonalds CEO in the UK has been posted many times on the parking board - OP could search it out there.
  • daggy
    daggy Posts: 1,167 Forumite
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    rygon wrote: »
    Is she actually complaining? All shes doing is following the managers advice (if you bothered to get off you high horses and read the original post)

    You're assuming that she didn't ask the manager how she made a complaint....

    I'm assuming that your b**ls are made of meat, not crystal....and I'm also assuming that you have b*lls. To assume makes an !!! out of u and me

    Was the lid split? If the lid was split then I suppose you have cause for complaint, but don't be expecting millions of dollars
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