Sold a car, air con stopped working, buyer complaints

ROY47

lots been said here since I posted

o.k. so your not a trader , but it looked like the way you copied the ad

Did anyone else notice a few pages back the "quote" from honda dealer for removing undertray etc. .also included replacing numberplate bulb ? where did that bit come from ?

Probably charging £50 for that

personally I think you are being too generous offering 30 - 40% of the cost

Have you spoken to the "honda dealer " yorurself?

Any one can make an invoice these days

Joe_Horner

ROY47 wrote: »

Have you spoken to the "honda dealer " yorurself?

Any one can make an invoice these days

That's a very good point - even having made an offer, it's worth phoning the dealer to confirm before handing anything over

HoagieKat

fivetide wrote: »

Without knowing anything about the OPs background, young family, general health etc then we can't judge.

No it seems the OP doesn't owe anything but if it's £50 for some decent kip and they've decided that is what is more important to them, then it isn't right to judge.

5t.

You'd be right on the young family front.

Gordon_Hose

OP you've obviously done what is right for you. Now lets just hope he doesn't see you as a soft touch and keep coming back.

Good luck

dt3887

OP, while yea paying him to shut up might be the easy option, BUT he WILL see this as you crumbling and more than likely come back for more, but ultimately its your decision. i agree that anyone can make their own invoice, i admit that even i have done it when i have lost the original and need to claim money back. i would DEFINATELY speak to the honda garage to confirm they done the inspection. as it is an official report, i find it hard to believe they would have that many spelling errors in it......

HoagieKat

I have rung them, they did do the inspection.

malkyh

With a trade sale, the buyer should give the seller the option to take the car back and have it repaired.

Why should it be any different here?

I don't see why you should have to contribute to a bill from a Honda dealer when you could the full job done yourself for possibly cheaper than the % you are offering.

JimmyTheWig

malkyh wrote: »

Don't you see that the remarks were made out of frustration that the OP is being taken for a ride for something that they are not responsible for?

Fair enough to be frustrated, but don't take that frustration out on the OP. He's already had a hard time of it with this buyer and is now down on the deal. The last thing he needs is us telling him he's done the wrong thing.

Yes, he could have got away without paying anything. Yes, if it went to court then he should have won. But he definitely would have had added stress because of it. And there have been miscarriages of justice in the past. Who's to say this case would have definitely gone in his favour?

Also, look at it from the buyers point of view. He's spent a lot of money on a car that should have air conditioning. Within a couple of hours the air-con goes. You'd be pretty miffed. You'd want the seller to do something about it. The fact that the seller doesn't legally have to do anything and in this case it was "just one of those things" isn't much consolation to the buyer. So maybe a goodwill contribution from the seller isn't such a bad resolution?

If the buyer was trying it on then they'll come back for more. The seller at that point can be sure that they are trying it on and will know that they have no choice but to say "enough is enough".

Gordon_Hose

Provided the OP is happy to offer a goodwill gesture and the buyer is happy to accept it, then that is a good result.

If he doesn't accept it he's an absolute fool because he'll end up paying more in the long run.

malkyh

JimmyTheWig wrote: »

Also, look at it from the buyers point of view. He's spent a lot of money on a car that should have air conditioning. Within a couple of hours the air-con goes. You'd be pretty miffed. You'd want the seller to do something about it. The fact that the seller doesn't legally have to do anything and in this case it was "just one of those things" isn't much consolation to the buyer. So maybe a goodwill contribution from the seller isn't such a bad resolution?

Yes, I would be miffed. However I also know that if I bought a car privately with no warranty and something went wrong and had it inspected to ensure that the fault was not 'bodged up' just to sell the car I would accept the fact that it was one of those things.

Would I appeal to the seller for a 'goodwill' payment towards the repair? Maybe. However, if they said no then I wouldn't start the 'I'll take you to court' sh1te.

Plus, if I was shelling out '000s on a private car I'd have it inspected by the AA first.