TOTALCARE taking DD without instruction

valhank

I just noticed it on my account too, its from a company called supanet who are an internet provider........ comes originally from computers bought from TIME or TINY, if you still use their email system and dont have a phone or internet package supplied by them then they charge you for using their email services as far as i can make out. I am still stumped how they can start a DD without my permission though!!

themull1

If its a DD, no one has to wait for a refund, just ring your Bank and tell them you want to do an Indemnity claim under the direct debit guarantee, the bank cannot refuse.

They will instantly refund the money normally the same day, then the bank claim the money back from the company that took the DD in the first place.

julsmarke

Ok, i noticed some of these comments are a couple of years old, today is july 26, 2012 so imagine how much money these thieves have made. I bought a computer from time 10 years ago, they shut down shortly after. I've just checked my bank statement online and sure enough 2.99 has been took out of my account. I googled the company and found this blog. I've cancelled the DD and informed my bank, but surely there must be something we can do to stop this, any ideas?

nuttywitch

malkyh wrote: »

This is why you should cancel any old DD instructions on your accounts.

Hiya ive just had this done to me and its all sorted today, i contacted the bank and they have canx new instruction and put a block on the company itself.

I cancelled trhe original instruction 8 months in when TIME went bust! This made no difference they have reinstated the DD without my permission 10 YEARS later!! Its disgcuting their basically thieving!!!!:mad::mad::mad:

nuttywitch

julsmarke wrote: »

Ok, i noticed some of these comments are a couple of years old, today is july 26, 2012 so imagine how much money these thieves have made. I bought a computer from time 10 years ago, they shut down shortly after. I've just checked my bank statement online and sure enough 2.99 has been took out of my account. I googled the company and found this blog. I've cancelled the DD and informed my bank, but surely there must be something we can do to stop this, any ideas?

Exactly same as whats happened to me!
Ive been onto bank but apart form cancelling the DD and putting a ablock on the company and thier DD code they use there isnt much else they can do!
Ive been informed the instruction was mde by a Richard Batess and hes registered with TIME TECHNOLOGY PARK!!
This is surely illegal!!! How come no one is doing anything about it!!! :mad::mad::mad::mad:

kaytola

£2.99 gone from my bank account this morning. Thieving gits :mad:

julsmarke

wow here's another blog, we have to do something, is there any police out there reading these comments, well i can't post the link so i'll split it by putting it on 3 lines.
.
tellows
.co.uk/
num/01282681000

julsmarke

Just copy and paste and it's the first one

Montalbano

I've been hit too! Just found the amount deducted from my account. Called the bank and stopped the DD, then claimed the idemnity, since it's impossible to get through to TOTAL CARE. The bank told me to keep an eye on my online statement, as they cannot do anything else (like putting a block or screen the DD authrorities).
Yes, I too had the unfortunate pleasure of buying a Tiny laptop 9 years ago, before they went bust. Amazing how long your details are kept in store by "someone"...!
They could have just as well debited my a/c with any sum, for that matter. But they were clever anyway, hoping the account holder would not find out too soon: so 2.99 here and 2.99 there, the money builds up...
Should I advise the police IT squad?

Montalbano

Hey, I've finally succeeded in getting through to the 0845 number and an Indian guy (Hashim) told me the usual rigmarole about the server crash etc etc and promised I'd be refunded in 72hrs, including any bank fees I paid. He then wanted my phone and email details and I laughed! God, so many scammers out there, it must be the recession.