selling your stuff on Amazon - part 9 - advice for newbies in the first 2 posts

rare_stuff

tsharp wrote: »

How can you check pending sales?

I have one, but the first i knew about it was when amazon emailed me and told me it was pending and not to send book til it was sorted!

Under "get paid" there is a link - "View your Amazon Payments account and billing history" click this, you may have to sign in first. Then at the bottom of the page is a drop down menu, though the first item is pending, select the button to the left and click search. You can then access the details and send the buyer a message, though they will probably already have been sent one by amazon to notify them that action is required.

There are many reasons why items go pending, and it is common for pending items not to actually sell. Amazon will re-list the item after 72hours automatically for you, so do not change the quantity in your open listings or you may actually sell it twice!

teedy23

I,ve just this minute joined amazon and posted a couple of books for sale, a wee question for you pro,s. If the book your selling has no other sellers does that make a collectable, it,s a Spike Milligan

wilf55

COOLTRIKERCHICK wrote: »

wilf55:grouphug: the way it posted... i took it as though i was the person copying.....lol.....

thanks for clarifying.... my head still isnt in gear for the weekend ...

i wrote it this morn when was still in half asleep mode love you 2 xx

wilf55

hi teedy welcome not necessarily its collectable if its perhaps a 1st edition signed copy...by the author not yourself!!.....rare for some reason or out of print or perhaps even a faulty print pages upside down or something

good luck with it all

if your the only person selling the book it might be that it is rare but might be that your just the only person selling it on amazon

have a look at the first to posts on the thread for more help and advice

once again good luck

teedy23

Thanks Wilf55 I,m all excited never sold anything online before. this time next year rodders lol

cat64

Hi Wilf55, just read your post about what makes a book collectable, I brought a book to list on Amazon but when I saw a bunch of pages in the middle where in upside down thought I wouldn't be able to list it - now I'm wondering if I should?
What do you think?

apprentice_tycoon

I'm not sure that it makes it collectable - just ODD! I can understand stamp collectors going after misprinted stamps but I don't think that it works in the same way for books.

Hi teedy - welcome to the thread :hello: it's my favourite fools and horses line too, I work on the same principle....

wilf55

thanks for setting me straight apprentice ....ever the optomist me!!

pinkgem

I sold an item late last night which was posted first thing this morning. I checked my emails when i got home and had 2 emails from the buyer:

"I am afraid I have to cancel this order. I accidentally ordered it both from you and from another seller."

"I have sent you a cancellation via the Amazon website but should be grateful if you could confirm the cancellation and that you will process a refund."

The first one was sent an hour after the purchase was made (I was in bed by then) The second one was sent after a further 3 hours (insomniac anyone?) Had he emailed immediately after making the duplicate purchase (if he is telling the truth) then I would have been able to cancel and refund.

I started to reply saying that unfortunately it had already been posted and maybe he could ask the other seller if he could cancel his order with them if it had not been posted yet. I was then going to say I would accept a return and refund but this would not include the postage or his return postage costs but I stopped because I am not sure what amazon require me to do in these circumstances.

I think if you change your mind when you purchase from Amazon themselves you have to pay return postage and I don't think you get p&p back if you have had to pay it (I know p&p is free on most orders over £15 from them)

The actual postage cost was £2.38 by 1st class Recorded, this is what the buyer was charged and what I received:

Item(s) Ordered Price
Item(s) Subtotal: £28.95
Total postal charge to Buyer: £4.50
Amazon.co.uk Marketplace fees: -4.11
Applicable VAT amount: -£0.62
Amount Due Seller: £28.72

If he does want to return what do I have to refund? and what should I say to him? To be honest I am a bit annoyed that he did not ask me if he could cancel he just told me that he was cancelling and that he had sent me a cancellation!?

boston_uk

As I understand it you have to - under the distance selling regulations - cancel on request and refund the total that he was charged, but only when the item is in your hands again, meaning he has to send it back - preferably unopened - at his cost in order to get his money back. It is to his benefit then to send it back quickly and by recorded delivery to make sure you get it! Some sellers offer to pay return postage as well, if, for example, the item was not as described or some thing like that, but in this case it was his mistake and in the circs I wouldn't offer, at least not straight away
- just be nice and polite and obliging, and hope he shops again with you!

I might be wrong though - there are guidelines on Amazon about returns also which will help