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New desktop PC advice

1…567911

Comments

  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    This thread was started on the 14th of May. Four months later......
  • Maddy25
    Maddy25 Posts: 86 Forumite
    closed wrote: »
    heads you buy a new one, tails you don't

    That's exactly what I'd do!;)

    And I don't get where the sarcasm is in that:huh:
    Oooookay. A signature you say? :think:............

    Don't forget to thank me if you think it's useful:T
  • Maddy25
    Maddy25 Posts: 86 Forumite
    closed wrote: »
    That's your interpretation, you did say you couldn't make your mind up.

    However, you do repeatedly ask questions or post problems, in numerous threads, all about the same machine, never seem to takeany of the advice given, repeat the same random "but's"/"what if's", and rarely stay logged in long enough to follow answers up in a timely fashion, and often not at all.

    The first time you asked the question was 18 months ago.. This thread alone has had 80 replies, and 3000 views, and nothing has progressed from the first post. There are many other threads about new machines around too if the answers don't suffice.

    You haven't reinstalled windows, you haven't posted a hijackthis log, you haven't bought a new machine or psu - Is that ever likely to change?

    18 months:shocked: Seriously?! I knew its been long, but didn't know that long.
    Oooookay. A signature you say? :think:............

    Don't forget to thank me if you think it's useful:T
  • hubb
    hubb Posts: 2,501 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    closed wrote: »
    That's your interpretation, you did say you couldn't make your mind up.

    However, you do repeatedly ask questions or post problems, in numerous threads, all about the same machine, never seem to takeany of the advice given, repeat the same random "but's"/"what if's", and rarely stay logged in long enough to follow answers up in a timely fashion, and often not at all.

    The first time you asked the question was 18 months ago.. This thread alone has had 80 replies, and 3000 views, and nothing has progressed from the first post. There are many other threads about new machines around too if the answers don't suffice.

    You haven't reinstalled windows, you haven't posted a hijackthis log, you haven't bought a new machine or psu - Is that ever likely to change?

    Ok, I take your point and I suppose it wasn't sarcastic. I will try and make some kind of decision soon :o
  • Toxteth_OGrady
    Toxteth_OGrady Posts: 3,958 Forumite
    1,000 Posts Combo Breaker
    hubb wrote: »
    I will try and make some kind of decision soon :o

    I think I used to be indecisive but now I'm not sure. :D :rotfl:
    604!
  • hubb
    hubb Posts: 2,501 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 2 October 2012 at 7:17AM
    I still get blue random screen shutdowns when using Chrome. Here is my Hijack this log as requested:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 07:04:52, on 02/10/2012
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\LSI SoftModem\agrsmsvc.exe
    C:\Program Files\AVG\AVG2013\avgidsagent.exe
    C:\WINDOWS\system32\RunDll32.exe
    C:\PROGRA~1\Medion\KeyStat\KeyStat.exe
    C:\Program Files\Home Cinema\PowerCinema\PCMService.exe
    C:\Program Files\AVG\AVG2013\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\O2\bin\sprtcmd.exe
    C:\Program Files\Home Cinema\PowerCinema\Kernel\TV\CLCapSvc.exe
    C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\Program Files\AVG Secure Search\vprot.exe
    C:\Program Files\CleanMem\Mini_Monitor.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\program files\real\realplayer\update\realsched.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\AVG\AVG2013\avgui.exe
    C:\Program Files\Microsoft ActiveSync\wcescomm.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\Documents and Settings\Mike Taylor\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
    C:\Program Files\Java\jre7\bin\jqs.exe
    C:\Documents and Settings\Mike Taylor\Application Data\Spotify\Data\SpotifyWebHelper.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Program Files\AVG\AVG2013\avgnsx.exe
    C:\PROGRA~1\MICROS~4\rapimgr.exe
    C:\Program Files\AVG\AVG2013\avgemcx.exe
    C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
    C:\Program Files\AVG\AVG2013\avgrsx.exe
    C:\Program Files\Nero\Nero BackItUp 4\IoctlSvc.exe
    C:\Program Files\AVG\AVG2013\avgcsrvx.exe
    C:\WINDOWS\system32\PSIService.exe
    C:\Program Files\O2\bin\sprtsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\12.2.6\ToolbarUpdater.exe
    C:\Program Files\Wajam\Updater\WajamUpdater.exe
    C:\Program Files\Home Cinema\PowerCinema\Kernel\TV\CLSched.exe
    C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Documents and Settings\Mike Taylor\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Mike Taylor\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Mike Taylor\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Mike Taylor\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Mike Taylor\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Mike Taylor\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Mike Taylor\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Mike Taylor\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\AVG\AVG2013\avgcsrvx.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.babylon.com/?affID=113480&tt=3012_7&babsrc=HP_ss&mntrId=1ba635000000000000000013d38edd31
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R3 - URLSearchHook: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
    R3 - URLSearchHook: NCH Toolbar - {c2db4fe6-8409-45ce-8010-189a7b5cce86} - C:\Program Files\NCH\prxtbNC0.dll
    O2 - BHO: vShare Plugin - {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files\vShare\vshare_toolbar.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
    O2 - BHO: ALOT Appbar Helper - {85F5CF95-EC8F-49fc-BB3F-38C79455CBA2} - C:\Program Files\alotappbar\bin\ALOTHelper.dll
    O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\12.2.5.34\AVG Secure Search_toolbar.dll
    O2 - BHO: Wajam IE BHO - {A7A6995D-6EE1-4FD1-A258-49395D5BF99C} - C:\Program Files\Wajam\IE\priam_bho.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll
    O2 - BHO: NCH - {c2db4fe6-8409-45ce-8010-189a7b5cce86} - C:\Program Files\NCH\prxtbNC0.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
    O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
    O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    O3 - Toolbar: (no name) - {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - (no file)
    O3 - Toolbar: vShare Plugin - {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files\vShare\vshare_toolbar.dll
    O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\12.2.5.34\AVG Secure Search_toolbar.dll
    O3 - Toolbar: ALOT Appbar - {A531D99C-5A22-449b-83DA-872725C6D0ED} - C:\Program Files\alotappbar\bin\ALOTHelper.dll
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [Keyboard Status] C:\PROGRA~1\Medion\KeyStat\KeyStat.exe
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Home Cinema\PowerCinema\PCMService.exe"
    O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
    O4 - HKLM\..\Run: [O2] "C:\Program Files\O2\bin\sprtcmd.exe" /P O2
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero BackItUp 4\NBKeyScan.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe"
    O4 - HKLM\..\Run: [CleanMem Mini Monitor] C:\Program Files\CleanMem\Mini_Monitor.exe /startup
    O4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realplayer\update\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2013\avgui.exe" /TRAYONLY
    O4 - HKLM\..\Run: [ROC_ROC_NT] "C:\Program Files\AVG Secure Search\ROC_ROC_NT.exe" / /PROMPT /CMPID=ROC_NT
    O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKCU\..\Run: [SansaDispatch] C:\Documents and Settings\Mike Taylor\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
    O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Documents and Settings\Mike Taylor\Application Data\Spotify\Data\SpotifyWebHelper.exe"
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Mike Taylor\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
    O4 - Startup: Seagate 2GHLM19Y Product Registration.lnk = C:\Documents and Settings\Mike Taylor\Application Data\Leadertech\PowerRegister\Seagate 2GHLM19Y Product Registration.exe
    O4 - Startup: WkCalRem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: &Search - ?p=ZUfox000
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file)
    O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.medion.com/
    O15 - Trusted Zone: http://*.broadband.o2.co.uk
    O15 - Trusted Zone: http://www.sounddogs.com
    O15 - Trusted Zone: *.musicmatch.com (HKLM)
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
    O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\12.2.6\ViProtocol.dll
    O18 - Protocol: vsharechrome - {3F3A4B8A-86FC-43A4-BB00-6D7EBE9D4484} - C:\Program Files\vShare\vshare_toolbar.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agrsmsvc.exe
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgidsagent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Home Cinema\PowerCinema\Kernel\TV\CLCapSvc.exe
    O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Home Cinema\PowerCinema\Kernel\TV\CLSched.exe
    O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
    O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Program Files\MAGIX\Common\Database\bin\fbserver.exe
    O23 - Service: Google Update Service (gupdate1c98affd73b470) (gupdate1c98affd73b470) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
    O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - Unknown owner - C:\Program Files\McAfee Security Scan\3.0.207\McCHSvc.exe (file missing)
    O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Program Files\Nero\Nero BackItUp 4\IoctlSvc.exe
    O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
    O23 - Service: SupportSoft Sprocket Service (O2) (sprtsvc_O2) - SupportSoft, Inc. - C:\Program Files\O2\bin\sprtsvc.exe
    O23 - Service: UPnPService - Magix AG - C:\Program Files\Common Files\MAGIX Shared\UPnPService\UPnPService.exe
    O23 - Service: vToolbarUpdater12.2.6 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\12.2.6\ToolbarUpdater.exe
    O23 - Service: WajamUpdater - Wajam - C:\Program Files\Wajam\Updater\WajamUpdater.exe
    O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

    --
    End of file - 15338 bytes
  • closed
    closed Posts: 10,886 Forumite
    edited 2 October 2012 at 2:53PM
    If chrome crashes, stop using it, or reinstall it, it's heavy on ram compared to other browsers.

    The best way of cleaning up a slow or badly infected machine is to backup all your data to an external drive, and do a factory restore using the factory restore partition (see manual or manufacturers website) or Windows disc. The alternative is to do it manually as follows (the list may look daunting, but should take less than an hour of effort (apart from virus scans)) :-

    uninstall babylon search / alot / NCH Toolbar/ vshare toolbars

    uninstall x10 and wamjam and activesync unless you use them

    If you are posting because the machine is slow and haven't done so already, post your physical ram total, commit charge total, commit charge peak by doing CTRL ALT DEL, Task manager, performance - after virus infections, and bloated security applications, this is the principle reason XP machines slow down so this information is important to help you


    If you're desktop is cluttered with icon or files or quicklinks, tidy them up, either by deleting or moving to a folder.




    This is a general guide on cleaning up infections and speeding up pc's, https://forums.moneysavingexpert.com/discussion/2436849 , the following advice is based on the contents of that thread, but tailored to your machine, if you've followed the thread fully since posting a hijackthis log, much of this advice will be redundant. All the software you need to install is free

    Making any changes to a PC setup always comes with a slight risk of something going wrong, the worse case scenario is an unbootable PC - ideally you should have got a backup of important data on dvd or external disk, and a disk image backup (http://www.macrium.com/reflectfree.asp) or windows disc/factory restore partition available before you start. In the unlikely event that anything does go wrong, post on another pc for advice.

    __________________________________________________


    If you want a speedy machine, uninstall your AV software listed below, and use windows firewall and the free version of AVAST as your antivirus solution, http://www.filehippo.com/download_avast_antivirus/ (if prompted to install any optional google toolbars/chrome etc during installation, untick the option during the install process)

    This is a list of (or remnants of) security software you have already - uninstall them (after installing Avast) in Control Panel (add/remove programs or programs/features) to keep your PC running smoothly, too much overlapping or bloated security or useless tuning software can have a drastic effect on performance - always leave one resident scanner running (eg avast/avira etc)

    ---- avg
    C:\Program Files\AVG\AVG2013\avgidsagent.exe
    C:\Program Files\AVG\AVG2013\avgwdsvc.exe
    C:\Program Files\AVG Secure Search\vprot.exe
    C:\Program Files\AVG\AVG2013\avgui.exe
    C:\Program Files\AVG\AVG2013\avgnsx.exe
    C:\Program Files\AVG\AVG2013\avgemcx.exe
    C:\Program Files\AVG\AVG2013\avgrsx.exe
    C:\Program Files\AVG\AVG2013\avgcsrvx.exe
    C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\12.2.6\ToolbarUpdater.exe
    C:\Program Files\AVG\AVG2013\avgcsrvx.exe
    O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\12.2.5.34\AVG Secure Search_toolbar.dll
    O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\12.2.5.34\AVG Secure Search_toolbar.dll
    O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe"
    O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files\AVG\AVG2013\avgui.exe" /TRAYONLY
    O4 - HKLM\..\Run: [ROC_ROC_NT] "C:\Program Files\AVG Secure Search\ROC_ROC_NT.exe" / /PROMPT /CMPID=ROC_NT
    O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\12.2.6\ViProtocol.dll
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgidsagent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2013\avgwdsvc.exe
    O23 - Service: vToolbarUpdater12.2.6 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\12.2.6\ToolbarUpdater.exe

    ---- mcafee
    O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - Unknown owner - C:\Program Files\McAfee Security Scan\3.0.207\McCHSvc.exe (file missing)

    __________________________________________________

    Install and run startuplite, accept suggested changes - http://www.malwarebytes.org/StartUpLite.exe

    __________________________________________________

    Unless you need them running all the time, use the startup tab in msconfig (start, run, msconfig )to disable these items from running at startup (they can always be run manually if needed). When you reboot after doing this, you will get a prompt about selective startup - tick Don't show this message or launch the system configuration utility when windows starts,and click ok

    O4 - Startup: WkCalRem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
    O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
    O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Home Cinema\PowerCinema\PCMService.exe"
    O4 - HKLM\..\Run: [ROC_ROC_NT] "C:\Program Files\AVG Secure Search\ROC_ROC_NT.exe" / /PROMPT /CMPID=ROC_NT
    O4 - HKCU\..\Run: [SansaDispatch] C:\Documents and Settings\Mike Taylor\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
    O4 - Startup: Seagate 2GHLM19Y Product Registration.lnk = C:\Documents and Settings\Mike Taylor\Application Data\Leadertech\PowerRegister\Seagate 2GHLM19Y Product Registration.exe
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Mike Taylor\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realplayer\update\realsched.exe" -osboot
    O4 - HKLM\..\Run: [O2] "C:\Program Files\O2\bin\sprtcmd.exe" /P O2
    O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realplayer\update\realsched.exe" -osboot
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler

    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo tifier.exe
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName


    __________________________________________________


    Install and run ccleaner (untick the google toolbar during the install). Untick the "windows log files" box, under the system heading before cleaning. Also Tick the java cache tick box under CCleaner, applications, internet to wipe the java cache which sometimes hides infections. http://www.piriform.com/ccleaner/download/slim


    Disable ctfmon - control panel, regional and language options,languages, details, advanced, tick the Turn off advanced text services, ok

    Click the java icon in control panel, advanced, misc - untick java quick starter, and untick place icon in task bar

    Click the java icon in control panel, updates, untick check for updates

    __________________________________________________

    Using Hijackthis, tick and fix these entries
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
    O15 - Trusted Zone: http://*.broadband.o2.co.uk
    O15 - Trusted Zone: http://www.sounddogs.com
    O15 - Trusted Zone: *.musicmatch.com (HKLM)
    O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - Unknown owner - C:\Program Files\McAfee Security Scan\3.0.207\McCHSvc.exe (file missing)
    R3 - URLSearchHook: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
    O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
    O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    O3 - Toolbar: (no name) - {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - (no file)
    O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file)
    O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file)
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    __________________________________________________

    Uninstall any IE toolbars (browser helper objects or BHO's) in Control panel, or Firefox/Chrome plugins that you don't need. This is a list of the IE BHO's evident in the log, (firefox/chrome plugins don't show up in hijackthis). To disable IE addons, see IE, tools, manage addons

    O2 - BHO: vShare Plugin - {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files\vShare\vshare_toolbar.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrow serrecordplugin.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O2 - BHO: ALOT Appbar Helper - {85F5CF95-EC8F-49fc-BB3F-38C79455CBA2} - C:\Program Files\alotappbar\bin\ALOTHelper.dll
    O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\12.2.5.34\AVG Secure Search_toolbar.dll
    O2 - BHO: Wajam IE BHO - {A7A6995D-6EE1-4FD1-A258-49395D5BF99C} - C:\Program Files\Wajam\IE\priam_bho.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\s wg.dll
    O2 - BHO: NCH - {c2db4fe6-8409-45ce-8010-189a7b5cce86} - C:\Program Files\NCH\prxtbNC0.dll
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
    O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file)
    O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    Unless you use media sharing across the network, disable it in media player, library, media sharing, or options media sharing, untick find and share media

    __________________________________________________

    delete the googleupdate task from c:\windows\tasks and disable any google update services using services.msc

    __________________________________________________

    start, run, services.msc - disable these services UNLESS you use them. (make a note of any services you disable,if you have any problems related to these services subsequently, simply re-enable them)

    SSDP Discovery Service
    Remote Registry
    WebClient
    Distributed Link Tracking Client

    Also disable these services if you don't use them by running services.msc (or uninstall the underlying software)
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpda teService.exe
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Mike Taylor\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O23 - Service: Google Update Service (gupdate1c98affd73b470) (gupdate1c98affd73b470) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
    C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
    O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
    O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - Unknown owner - C:\Program Files\McAfee Security Scan\3.0.207\McCHSvc.exe (file missing)
    C:\Program Files\O2\bin\sprtsvc.exe
    O23 - Service: SupportSoft Sprocket Service (O2) (sprtsvc_O2) - SupportSoft, Inc. - C:\Program Files\O2\bin\sprtsvc.exe
    O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Program Files\MAGIX\Common\Database\bin\fbserver.exe

    __________________________________________________


    Uninstall any software for equipment that you no longer have or use, eg old printers/phones/camera's/satnavs/adsl usb modems - possible examples (you may or may not still use attached to the machine) are:

    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    canon

    O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
    htc

    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    _________________________________________________
    If you haven't already done it, Install Malwarebytes and do a FULL (not quick) scan (after updating it), fix anything found before closing, otherwise you'll have to do it all over again. You may get prompted asking if you want to run the free 14 day trial during install, I suggest you decline this offer, as it will slow things down. If anything was found reboot the machine before continuing. http://www.filehippo.com/download_malwarebytes_anti_malware/


    When you've done all that, reboot, note the commit charge before opening any applications, and post it along with a fresh hijackthis log and any logs of infections


    When you are happy the machine is working optimally, backup to an external drive, using the image this disk feature (not clone) of http://www.macrium.com/reflectfree.aspx and create a macrium rescue cd at the end of the backup, then if anything goes wrong in future, you can restore a fully working system with all data and programs intact, in minutes
    !!
    > . !!!! ----> .
  • hubb
    hubb Posts: 2,501 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 2 October 2012 at 11:53PM
    Thanks. I will certainly do that. I must admit, my desktop is crammed with icons. The desktop does randomly refresh quite a lot. I did uninstall CHrome and went back to Firefox but instead of a blue screen the PC shut down with no warning. Just power off and dead. Wen't back to Chrome, installed again and the same blue screen but it is so inconsistent it's hard to see any pattern. One day I get a lot and the next just one or none. A few years ago I couldn't get it to boot at all. I was advised by a friend who tinkers with PCs that I should stop automatic updates to Windows XP as it was causing the problems. Since 2009 it has been switched off.

    My ram is 1GB.
  • closed
    closed Posts: 10,886 Forumite
    Commit charge and peak commit?

    Both firefox and chrome use more ram than IE, all the bloat running at startup will slow it down and could be contributing to crashes.
    !!
    > . !!!! ----> .
  • hubb
    hubb Posts: 2,501 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 3 October 2012 at 5:08PM
    Ok, I am working through it. So far I am up to removing security virus software. Now I have always thought that AVG was the best free antivirus. I have had it for years so a bit reluctant to get rid. As for McAfee, it doesn't show in the add/remove programs list. Babylon also doesn't show but it is still there in the Explorer browser bar.

    I have logged the Ram data for you:

    Physical Ram: 1048048
    Commit Charge total - around 858900 but impossible to take a reading as it is constantly shifting around in numbers.
    Peak: 934440

    Really appreciate the time you have taken over this for me.
This discussion has been closed.
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