Ebay New Feedback System Discussion Thread (Merged)

rare_stuff

patchwork_cat wrote: »

Hi
Thought I would give you a laugh at the TSFE out there. I offer free P+P it is included in purchase price. Under the new scheme I have 4.5 stars out of 5 for p+p charges - someone wasn't happy with free P+P, go figure!

They could have been very happy with the postage charge but possibly feel you could have packed better hence why you were marked down.

TightFisted

rare_stuff wrote: »

They could have been very happy with the postage charge but possibly feel you could have packed better hence why you were marked down.

Selective2007 have only recently had feedback on their courier services with FREE Postage & been knocked down half a star on P&P.


So explain that one!

jasmineswhiskers

rare_stuff wrote: »

They could have been very happy with the postage charge but possibly feel you could have packed better hence why you were marked down.

But the category is postage and packaging charges.

frivolous_fay

If you didn't think the packaging was reasonable considering what you were CHARGED, you could legitimately mark someone down...

Kimberley

For those who mentioned about a second ebay account, i tried today but i keep getting a message saying i'm already registered I am logged out of my main account as well

pennylane99

Kimberley wrote: »

For those who mentioned about a second ebay account, i tried today but i keep getting a message saying i'm already registered I am logged out of my main account as well

try clearing your cookies...and you need to be using a different email address....

Kimberley

pennylane99 wrote: »

try clearing your cookies...and you need to be using a different email address....

I did use a different email address, i'll try clearing my cookies then

TKPeters

You'll have to clear the cookies everytime you log in & out of each account

Lilaclily_2

jasmineswhiskers wrote: »

The other category which might cause a problem is 'communication'. Most people win an item, pay, I send it, they leave good feedback. But there isn't actually any communication as such. So what mark will they give? I guess that they don't have to mark all the categories - or maybe they do??

I have stars in all my boxes but none in communication !
My ebay item finishes in the evening, if it is paid immediately it is sent the next day, do I really have to email and say your item has been posted ?

If I was to order from a catalogue etc they wouldn't contact me to tell me they have posted my order.

Does anyone have any ideas or comments that I can add to my listings, or ways to change my ebay set up so an automatic communication is sent from within ebay.

Any ideas would be a great help, thank you.

rose_sparky

It's a shame they don't have a similar system we could leave ratings for buyers.

1) Validity of their excuse for not paying.
2) Length of time taken to pay.

etc etc etc