Co-operative Bank-reclaiming bank charges

BLUESUNSHINE_2

Hi all .

Just an update on my last update .......

after recieving a refund off the Coop bank approx 2 weeks ago i cancelled my court claim as i was happy with the amount refunded even though it was nearly £200 less than i was claiming .Then last weekend i recieved a letter informing me that my account had been refunded again with just under £200 which made up the full amount i originally claimed.
So anyone thinking of claiming from The Coop Bank , go for it. It may take a couple of months but the results are worth it

flopboy

hi all first time user here. i have just recieved my detailed bank charges from co-oop bank and they have the strange practice of charging commision on ur account after taking the charges from you for going into your unauth o/d.

some of these commision charges are as punitive as the overdraft charges.
i would just like to know if i am eligible for reclaiming these as well as the charges and if so do i need to word my letter differently to encompass this?

amy help would be grateful especially from people who have reclaimed from the co-op bank themselves

many thanks

Brad57

I think commission at the coop means bank charges. I recently wrote to the coop for £85 worth of these charges and they paid them back with no quibble what so ever. Might depend how much they owe you but they responded at the first 14 day letter to me. Money back within a fortnight.

flopboy

hi can u tell me if u dealt with ur branc when sending letter requestin charges back or customer service centre want to send my letter today!!

thanks

Brad57

Only just found your message. I sent my letter to the Coop in Manchester as I don't have a local branch

Coop Bank
PO Box 48
1 Balloon Street
Manchester
M60 1GP

They sent a standard letter saying they were sorry I was dissapointed with the service and that they would be in contact, but just a couple of days later the money was in my bank with no further correspondence.
Hope same happens for you.

melainab

I just claimed for all of what was listed on the strange and bizarre list they sent me, less my account fee which is a regular every month. Have done MCOL today and have my fingers crossed though it seems they are being very reasonable about it all \o/

Maria_Morevna

Has any one tried to get bank charges back from the cooperative bank? got a letter this morning i response to my second letter asking for me to phone them. ??

Chrissiesmoney_2

from what i know the co op are just paying up, i could be wrong but as my uncle is a bank manager for them i might be right

lynzpower

they paid up to me on my 2nd letter

Maria_Morevna

I have sent the second letter, i had to wait a long time to get a responce recieved a letter to day asking me to phone them. So I will do that tomorrow, but intend to send the 3rd letter soon.