Only joined Virgin Media for Sky? Blag some extra channels for the loss

taffmarriedasais

hi I also rang 150 & pointed out sky had just offered me sky tv,broadband & skytalk for £15.00- could also add sports or movies for total of £34.00.-I was paying 38.50 for my Virgin(ntl) package 3 for 30 & extras.
so I've now got tv,with sky sports & movies,broadband & phone -with free 01 & 02 calls after 6.00 pm weekdays & all weekend - all for 34.50!
Great result - thanks Martin

skintscot

Thanks everyone. Only had to hold for 10 minutes to get through to customer service at VM. Spoke to a lovely guy who offered me a choice of Sky Movies free or £10 a month off my XL package for a year. Went for £10 off, £120 saved which should get me the 24 boxset when it comes out. Thanks for the tip.

blackbart

Just off the phone with VM, mentioned the loss off sky one and said I had seen Sky's £26 offer on sky's website.
Previously had basic phone, BB large and tv large for a whopping £47.50 p/m,
upgraded my tv to xl at half price for 6 months after I said I wasn't really interested in movie or sports channels, so now paying £26.75 for 6 months saving over £20 , then will be £37 p/m from then on, at least till I call them again .
Was on hold for about 15mins and speaking to retentions dept for less than 5mins, phone 150 followed thinking about leaving prompts.

jakowako

hansi wrote: »

Why did you have to put this on three different threads!!!

Why do you care???

Molineux1962

Spoke to VM yesterday, was on phone for about 25 minutes. Currently have phone, XL tv package and broadband and pay about £55 per month
Spoke to a very nice chap called Daniel who without much hesitation reduced that without any time limit to £28.00, he then realised I was paying an extra £3.50 per month for caller ID and answerphone so knocked that off as well reducing monthly amount to a quite unbelievable £24.55

Thanks! :beer:

Molineux1962

hflouch wrote: »

1. Ex-Telewest uisers need to go through the customer service number on their bill - not the one in Martin's original post.
2. Given a reduced price from £38.50 to £28, no quibble.

Thanks for the pointer

I'm an ex TW user and called the number Martin gave and they sorted it out no problem

jamesa007

Just a heads up from the company - I heard on the grape vine 10mb BB is going to 20mb from the 1st may.

Some good points from the big VM!!!

AuntyT

I phoned Virgin and got a reduction of sorts but I was hoping for more.
We get the 3 for £30 bundle, (large TV, free weekend calls, and 1MB broadband)and recently my bh opted (in February) for the Sky Sports 1,2,3, package without any haggling! Now he's added the Vplus box for £15 a month, it comes tomorrow. Total £74 a month.

She said she could only reduce it to £64 and we could keep the old box for free. I know I should have got better discounts but she kept to her guns and said we could cancel and go to Sky if we chose to!!! Should I try again?

EverDecreasingCircles

Oh my goodness, I can't believe how much I'll save!

I tried calling 150 first but they could only offer a £10.50 reduction and suggested I go onto the VIP package, but that would have cost me more. I said that wasn't really helping me so she suggested phoning 08000529403 (cust serv)

Took ages to get through but well worth the wait. I told them I'd worked out I could save about £45 per month by going over to Sky. TSo, they offered to reduce my monthly payment by £45 (£85 down to £40). They didn't state a time limit either yippeeeeee

Thanks everyone for your encouraging posts. I probably wouldn't have done it otherwise.

Jen x

sweet1

jen.eng wrote: »

Oh my goodness, I can't believe how much I'll save!

I tried calling 150 first but they could only offer a £10.50 reduction and suggested I go onto the VIP package, but that would have cost me more. I said that wasn't really helping me so she suggested phoning 08000529403 (cust serv)

Took ages to get through but well worth the wait. I told them I'd worked out I could save about £45 per month by going over to Sky. TSo, they offered to reduce my monthly payment by £45 (£85 down to £40). They didn't state a time limit either yippeeeeee

Thanks everyone for your encouraging posts. I probably wouldn't have done it otherwise.

Jen x

jen,

what services have you got then as u said that going on the VIP would cost u more, how? VIP is £85. Yet u say u have been reduced to £40 from £85.

Good on you anway?

:beer: