Orchid V4, V4+ and Ranger 400 phone users - Discussion

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  • HeinzHeinz Forumite
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    Snapelover wrote: »
    Heinz, as per my recent problem I tried to do a complete reset (as per your post #862) but when I try to do the first step before I finish dialling the sequence I am told to please hang up and try again. Why is this?
    Ignore that announcement - keep dialling. When you have finished, hang up. Then pick up again and use the last number redial button to send the sequence quickly.

    Do the same with each sequence.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • msmicawbermsmicawber Forumite
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    Hi Heinz,

    I just wanted to thank you for your CW program. I recently bought a V4+ using the MSE discount code and received a note with the dialler asking whether I wanted Orchid to set it up using your settings. I read though this thread and realised that as I use Primus Saver 2 and 18185, your settings are just what I want, so emailed Orchid and got a reply within a few minutes to tell me it was all done and to force an update.

    Between your settings and Orchid's excellent customer service I was set up and raring to in record time.

    Thank you very much. :beer:
    Debt at highest: £6,290.72 (14.2.1999)
    Debt free success date: 14.8.2006 :j
  • HeinzHeinz Forumite
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    And I only charge 10% of the savings you make over the first year too!

    Bargain!

    P.S. I've asked Edinburghlass to move your post and this one to the discussion thread.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Edinburghlass_2Edinburghlass_2 Forumite
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    Now done, thanks for that Heinz.
  • csj_2csj_2 Forumite
    100 Posts
    I use the excellent Heinz programme with my Orchid dialler but am regularly having a problem in "losing" my connection to Primus Planet Talk. During the day, I get the normal response "zero pence per minute" indicating a connection to e.g. 18185. In the evenings I usually get no such message indicating, I presume, that the call is being routed through Primus. Quite regularly, however, in the evenings and weekends I still get the"zero pence per minute" response indicating that the call is not being redirected to Primus to get the "free for 90 minute" call and I am still paying the 5p connection.

    It is not a major nor expensive matter but are others noting a similar problem and, if so, how does one overcome it other than to "call home" very frequently. Calling home does cure the problem but I would prefer not to have to ask other members of the family to try to remember whether they are hearing the "zero pence per minute" response each time.
  • HeinzHeinz Forumite
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    The fact that a force home fixes the problem (until the next time) suggests to me your Orchid is dropping its time setting.

    I get that problem with my Ranger 400 - because its date/time settings rely on mains power only and, for some reason, my village suffers from power cuts on an annoyingly regular basis.

    Those using V4 or V4+ Orchids should not have that problem because the V4 takes its power from the telephone line - as does the V4+ (but that has an additional mains/transformer power supply).

    If you have the V4, I can only think there’s some sort of intermittent problem with BT’s 50 volts or someone’s unplugging the V4 for some reason.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Hi all,

    For the past 18 months my dialler has been set to primus for daytime calls, and 18185 and 1899 for the rest - mobiles etc. I have two questions

    Should i change companies, are there any cheaper out there?

    I am moving house, do i simply unplug the dialler and plug it in the other end?

    Many thanks
  • HeinzHeinz Forumite
    11.2K Posts
    Part of the Furniture Combo Breaker Car Insurance Carver!
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    Hi all,

    For the past 18 months my dialler has been set to primus for daytime calls, and 18185 and 1899 for the rest - mobiles etc. I have two questions

    Should i change companies, are there any cheaper out there?

    I am moving house, do i simply unplug the dialler and plug it in the other end?

    Many thanks
    Primus for daytime calls? Assuming you are on Primus Saver Option 2 CPS (free evening and weekend UK 01/02 calls of up to 90 minutes for no monthly fee), 1899, 18866 or 18185 would be cheaper (5p per call of whatever duration) for those calls weekday daytimes.

    Please see the 'HERE' link in my signature below.

    If the new house is in the same STD code area, you could just plug the dialler in again but, if you have day/time settings (as you appear to have - albeit not ones I understand), you'd need to force it home to pick up the day/date/time again.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Sorry i realise my message was confused - primus for evening and weekend, 1899 for daytime calls and 18185 for mobiles.



    you'd need to force it home to pick up the day/date/time again
    .


    I am moving to a different area, so a change of area code, how do i go about doing that?

    Thanks again
  • HeinzHeinz Forumite
    11.2K Posts
    Part of the Furniture Combo Breaker Car Insurance Carver!
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    Sorry i realise my message was confused - primus for evening and weekend, 1899 for daytime calls and 18185 for mobiles.

    you'd need to force it home to pick up the day/date/time again.

    I am moving to a different area, so a change of area code, how do i go about doing that?
    Plug the dialler in and connect the phone. Lift the handset & dial ***12#4567890*3

    Replace handset.

    You should then see the red light on the dialler start to flash for over a minute. If it flashes for less than a minute, pick up the handset and press the redial button, hang up and watch the red light again.

    Using CLI, the Orchid server will detect your new telephone number, extract the STD code as your new local code and include it as in your download.

    If the red light still doesn't flash for over a minute, do a reset (see HERE).

    Of course, until Primus is up and running at your new place, evening and weekend UK 01/02 calls will be sent via BT but, at 4½p each, that's not a great concern.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
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