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Mighty Deals have my money :-(

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  • squidge60
    squidge60 Posts: 1,129 Forumite
    1,000 Posts Combo Breaker
    Have you got my email as I have had no reply ?
  • cjj_2
    cjj_2 Posts: 6,588 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Cashback Cashier
    I've not had replies to emails either. Where's the rep ???
    Cherish those you have in your life because you never know when they won't be there anymore.

    No matter how you feel, get up, dress up & never give up.
  • squidge60
    squidge60 Posts: 1,129 Forumite
    1,000 Posts Combo Breaker
    cjj wrote: »
    I've not had replies to emails either. Where's the rep ???
    Who knows where the rep is and if they will come here again !
  • Jennifer_Jane
    Jennifer_Jane Posts: 3,237 Forumite
    1,000 Posts Combo Breaker
    Having paid £5 for a Tesco £10 voucher is April I am still waiting for either a refund or indeed my voucher. Have contacted Mighty Deals still nothing from them. There must still be lots of people either without voucher or refund. My purchase does not even show on my Mighty Deals account. All I have is a payment made via c/c. Like many others I will not use this company again

    Yes, indeed, me too. Have contacted Mighty Deals and just the usual "We are a bit busy.... ".


    I actually feel sorry for the staff, because if we all post reviews on the review sites, they will fairly soon go out of business. In the meantime, Mighty Deals have made a total mess out of all this, and I wouldn't use them even if they changed their management, refunded and gave compensation. There is nothing to be had from me ever again.
  • miketaff1408
    miketaff1408 Posts: 351 Forumite
    Part of the Furniture Combo Breaker
    Yes, indeed, me too. Have contacted Mighty Deals and just the usual "We are a bit busy.... ".


    I actually feel sorry for the staff, because if we all post reviews on the review sites, they will fairly soon go out of business. In the meantime, Mighty Deals have made a total mess out of all this, and I wouldn't use them even if they changed their management, refunded and gave compensation. There is nothing to be had from me ever again.

    Hopefully Mightydeals will soon be :A
  • POPPYOSCAR
    POPPYOSCAR Posts: 14,902 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    cjj wrote: »
    Mighty deals rep

    I'm waiting on 3 x £5 refunds from the Tesco £10 offer.
    I didn't realise it was 2 per household and purchased us one each.
    Got emails on 12th May stating refund had been issuesd as I had broken terms of offer. Allow 5-7 days for refund to clear.
    No sign of refund. Will need to contact my card provider if I don't receive.
    Thankyou for your help with this matter.



    Many many others also in this position(see other thread running)
    including my daughter who is now moaning at me as I advised her to do it!
  • Anwar1
    Anwar1 Posts: 8 Forumite
    I was told I would receive a refund for the wimbledon tickets and got an email confirming this, the advisor has now gone back on his word and email and is refusing to issue a refund.What kind of company confirms you will get a refund and then refuses to give you the money back? Disgraceful service! I have received no help at all from the customer service advisors and they have not by any means resolved this case like I have been told they would.
  • MightyDeals_representative
    MightyDeals_representative Posts: 355 Organisation Representative
    Good Morming,

    Please contact us via the below email address, always quoting your voucher code .

    customerfeedback@mightydeals.co.uk

    Thank you
    MD Customer Feedback Team
    Official Company Representative
    I am the official company representative of MightyDeals. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Anwar1
    Anwar1 Posts: 8 Forumite
    I have emailed numerous times with no success! I was told I would get a refund and received an email confirming this. The person dealing with this has now went back on what they said and is refusing to issue a refund. What will you do about this?
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Anwar1 wrote: »
    I have emailed numerous times with no success! I was told I would get a refund and received an email confirming this. The person dealing with this has now went back on what they said and is refusing to issue a refund. What will you do about this?
    Assuming you paid by card, this is easy to resolve.

    Have a read of MSE's Chargeback article and the contact your card issuer.

    A chargeback for not supplying a promised refund is very straightforward.
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