refund from myloan.co.uk??

DCFC79

infinity9 wrote: »

Was not sure if I would be violating any terms here by naming the specific company. Believe me, there is no trust, misguided or other wise that I have for any of them now lol.

It was Peachy Loans. I chose them over the bigger branded Wonga and Quick Quid as the APR was low. I only wanted £30 to cover a night out but as the minimum was £50 and it gave the option of paying back in 5 days with just £7.50 added in total it sounded more than acceptable.

To cover a night out, could you normally afford a night out ?

Fool69

imoneyop wrote: »

They've obviously not treated it as a fraud - had they done, you would have got a full refund with no deduction. They've just given you a refund as if you had cancelled as per their T&Cs.

Sorry I did get 69.99. Must have been mixed up reading all the posts.

xkid95

So I am entirely new to loans and credit, and I'm on benefit - so in terms of credit rating, mine is pretty much non existant. As I got paid my money over xmas early, I ran out after paying my contributions and doing some xmas shopping and needed a short loan of about £40 just to keep me going for 3 days.

I tried Wonga but they refused me (I assume because of my benefit income), and so did a Google search; 'loans no credit history", I stumbled on LoanMarketing. I knew I didn't want a loan without researching first, but I entered my details on the mobile site with a plan to find something suitable, I assumed the bank details would be in case of a confirmed loan. I thought the site was rubbish and I didn't spend long looking. Thinking I'd just been on some kind of price comparison site for loans, I forgot about the idea because, as people had told me, there are too many risks of extra charges for such a small loan. Weds night, and only minutes after my ESA cleared, 69.99 went missing from my available balance. I rang Nationwide (my current account) and she disclosed that loanmarketing tried on 8 occassions in just 3 days to remove £69.99 from my account. She said once the payment was confirmed, I should phone back and launch a visa dispute. She was familiar with the situation and seemed fairly sure I would have the money back in 7 days. I have notified loan marketing by email (I will phone and write tomorrow), saying I want my refund and cancellation.

This style of collection should not be allowed. To sweep a persons money away, without clearly telling them, directly from their account, in my opinion is evil. If I whispered under my breath "speak up now or ill pocket your cash", and you weren't able to hear me, does that mean I am entitled to take it?

gb12345

Hint for the future - people only ask for your card details if they want to take money from you. Unless you are 100% sure you want them to take money you don't give them your details.

The visa dispute is unlikely to work as you authorised the transaction, but hopefully their T&Cs will allow you to cancel (why are you waiting until tomorrow to write - get it done today and don't waste your time phoning unless their T&Cs say you can cancel that way).

mic1

Can I get a refund please they have taken £68 from my account asking me

Apples2

mic1 wrote: »

Can I get a refund please they have taken £68 from my account asking me

They didn't ask you to take it, you asked them to take it.

It isn't us you need to ask for a refund, you need to ask them. the very first reply on page 1 has the instructions.

https://forums.moneysavingexpert.com/discussion/3924669

mic1

How do I get a refund of 69.99 they took it from my account without asking me first all I did was enquire that's all

gb12345

mic1 wrote: »

How do I get a refund of 69.99 they took it from my account without asking me first all I did was enquire that's all

It will tell you how to get a refund in the T&Cs that you agreed to when you signed up for their service - or you could read through all of this thread and I'm sure someone will have given instructions for getting a refund.

BillJones

xkid95 wrote: »

This style of collection should not be allowed. To sweep a persons money away, without clearly telling them, directly from their account, in my opinion is evil.

They do tell you, though, it is in the terms and conditions, to which you agreed.

Well done for being one of the rare contributors who understands the correct process for getting a refund and please, be more careful in future.

poppasmurf_bewdley

xkid95 wrote: »

So I am entirely new to loans and credit, and I'm on benefit -

This style of collection should not be allowed. To sweep a persons money away, without clearly telling them, directly from their account, in my opinion is evil. If I whispered under my breath "speak up now or ill pocket your cash", and you weren't able to hear me, does that mean I am entitled to take it?

But you didn't whisper under your breath. What you did was give them all the details they needed to take money from your account. And you gave them permission to do so by ticking that little box - go on, admit it, you ticked it but didn't read what you were agreeing to.

We all agree that these sharks shouldn't be allowed, but until the Government and the financial authorities pull their fingers out and actually do something for the people they claim to represent, they will continue to prey on the likes of yourself.

So until people stop their desperate searching for loans they can't really afford to pay back, and fill in their card details willy-nilly here, there and everywhere, they will continue with their dubious tactics.

Myself and others have given multiple posts on how to get your money back. Read all the above posts and go get your money back.

And don't try applying for any more loans whilst on benefits. Leave it to when you are working and can actually afford to get a loan.