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  • Doc_N
    Doc_N Posts: 8,549 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Kirri wrote: »
    I wish they would get organised and send us what we need when we are asked to use it..

    So do I - this lot are about as well organised as Royal Mail, which says it all, really.
  • bradibaby
    bradibaby Posts: 78 Forumite
    edited 25 April 2012 at 6:54PM
    Kirri wrote: »
    ^

    I also got my May stamps yesterday - along with 5 letters to post next week!
    Most of these requires SMARTS as do the letters I have to post this week yet I have been sent no SMARTS to include, I wish they would get organised and send us what we need when we are asked to use it..


    Have you not recieved any SMARTS in the letters sent to you from other panelists ... Smarts are not usually sent in your weekly posting pack
  • mum2one
    mum2one Posts: 16,279 Forumite
    Xmas Saver!
    sometimes they do send extra smarts to you from kanter. x
    xx rip dad... we had our ups and downs but we’re always be family xx
  • Kirri
    Kirri Posts: 6,184 Forumite
    Part of the Furniture Combo Breaker
    bradibaby wrote: »
    Have you not recieved any SMARTS in the letters sent to you from other panelists ... Smarts are not usually sent in your weekly posting pack

    None recently, I would use them if I had ;)

    I've had SMARTS sent in my weekly posting pack in the past as well as SMARTS received from other panelists but they were all allocated over past weeks already. I've had no new received letters containing any, there are no SMARTS in my list of SMARTS in stock section. I now have none of the 5 SMARTS required for the outgoing letters - have had to send them with none in for the ones I've already had to post.
  • pollyskettle
    pollyskettle Posts: 2,163 Forumite
    The items that I was supposed to post last week never arrived, and the items that I am supposed to post this week have yet to turn up. I rang last week and I was told to ring back this week and confirm whether anything had arrived or not. I haven't had any stamps since the beginning of last month either, so I assume that they were in one of the packets that have gone astray.

    ETA These were the first items that I had to post anywhere other than the office address.

    Well, this weeks items to post failed to arrive, and looking at the diary online, I have things I should post next week and they haven't arrived either. It is only this post I am missing, I thought something else was, but that was from Santander and, typical of their customer service, they just hadn't bothered posting it so a quick firework up their bum meant it arrived today!

    I get the feeling I will be permanently stood down as the packs aren't arriving. I hope not, but what else can they do - unless they aren't posting them, although the lady said they were.
    "A cat can have kittens in the oven, but that don't make them biscuits." - Mary Cooper
    "Have nothing in your house that you do not know to be useful or believe to be beautiful" - William Morris
    Plus ca change, plus c'est la meme chose.
  • WEEGIE
    WEEGIE Posts: 11,420 Forumite
    Part of the Furniture Combo Breaker
    Well, this weeks items to post failed to arrive, and looking at the diary online, I have things I should post next week and they haven't arrived either. It is only this post I am missing, I thought something else was, but that was from Santander and, typical of their customer service, they just hadn't bothered posting it so a quick firework up their bum meant it arrived today!

    I get the feeling I will be permanently stood down as the packs aren't arriving. I hope not, but what else can they do - unless they aren't posting them, although the lady said they were.

    This happened to me last month, I hadn;t received any posting for thre weeks in a row, I 'phoned them and all I was told was 'if it hasn't arrived by Monday, assume it is missing'' 'I will put a note on your file''
    Like good food and drink?
    Try Hotel Chocolat and Baileys.
    :drool: :drool: :smiley:
  • pollyskettle
    pollyskettle Posts: 2,163 Forumite
    WEEGIE wrote: »
    This happened to me last month, I hadn;t received any posting for thre weeks in a row, I 'phoned them and all I was told was 'if it hasn't arrived by Monday, assume it is missing'' 'I will put a note on your file''

    Thanks Weegie. I am going to ring them again today and let them know that this week's post never arrived and next week's is looking a bit dodgy now too. Fingers crossed.
    "A cat can have kittens in the oven, but that don't make them biscuits." - Mary Cooper
    "Have nothing in your house that you do not know to be useful or believe to be beautiful" - William Morris
    Plus ca change, plus c'est la meme chose.
  • Thanks Weegie. I am going to ring them again today and let them know that this week's post never arrived and next week's is looking a bit dodgy now too. Fingers crossed.

    Don't despair sometimes my posting pack dosen't turn up till the Friday the week before, this has happened a few times.
  • bradibaby
    bradibaby Posts: 78 Forumite
    Kirri wrote: »
    None recently, I would use them if I had ;)

    I've had SMARTS sent in my weekly posting pack in the past as well as SMARTS received from other panelists but they were all allocated over past weeks already. I've had no new received letters containing any, there are no SMARTS in my list of SMARTS in stock section. I now have none of the 5 SMARTS required for the outgoing letters - have had to send them with none in for the ones I've already had to post.
    Not had that happen before..as a pp says had a few smarts sent seperately in a envelope with a letter some smarts for you to use .. All you can do is either email / phone them and enquire or just click the boxes No smarts included ..
  • Jo4
    Jo4 Posts: 6,839 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I am supposed to post a letter tomorrow but I am unable to due to an appointment. I read on their site that you can send it the following week but next week I am in France. Does anyone know what am I supposed to do and when am I supposed to post the letter?
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