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warm home discount scheme

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  • Yorkshire_Pud
    Yorkshire_Pud Posts: 1,966 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 2 June 2013 at 11:27PM
    Hi I can only speak for Scottish Powers Warm Home scheme but isn't it strange that the £130 rebate for 2012/13 includes ' VAT' so the amount ACTUALLY credited is less VAT so about £122!!

    Think about it:mad:

    Its a rebate, the £130 isn't applied to reduce your total use bill that includes VAT it's applied as a £122 reduction to your total use bill that includes VAT!!

    Therefore it's not a £130 rebate as advertised, its a £122 rebate as its IMPOSSIBLE to get £130 off your bill as they apply a net amount rebate to a gross amount.

    Yes every little helps the Government civil servants to screw you just that little bit more even after the superior Social Tariffs were withdrawn on the Govts say so.

    It's £135 for 2013/14 only its not because if you qualify a non existant 5% VAT reduction will be taken off!:(
  • john539
    john539 Posts: 16,968 Forumite
    Part of the Furniture 10,000 Posts
    Tara100 wrote: »
    Oh there you are David!

    Yes, it was very kind of Peskie Pixie to keep us informed.... :D
    Now we have to guess the day in June it opens ! :beer: :T :rotfl:
  • Horseunderwater
    Horseunderwater Posts: 3,406 Forumite
    1,000 Posts Combo Breaker
    July normally. And I got the full £130 as it was put onto my key for my electric, so no I did not lose the 5% or not in the way the other poster mentioned.
  • Yorkshire_Pud
    Yorkshire_Pud Posts: 1,966 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 3 June 2013 at 10:29AM
    Hi I can only speak for Scottish Powers Warm Home scheme but isn't it strange that the £130 rebate for 2012/13 includes ' VAT' so the amount ACTUALLY credited is less VAT so about £122!!

    Think about it:mad:

    Its a rebate, the £130 isn't applied to reduce your total use bill that includes VAT it's applied as a £122 reduction to your total use bill that includes VAT!!

    Therefore it's not a £130 rebate as advertised, its a £122 rebate as its IMPOSSIBLE to get £130 off your bill as they apply a net amount rebate to a gross amount.

    Yes every little helps the Government civil servants to screw you just that little bit more even after the superior Social Tariffs were withdrawn on the Govts say so.

    It's £135 for 2013/14 only its not because if you qualify a non existant 5% VAT reduction will be taken off!:(

    Have just done some searching and found info that states that although the figure shown as a rebate is minus the imaginary VAT (VAT on what!?) it's just a feature of energy companies billing systems and the VAT will then be rebated by being shown as a VAT ADJUSTMENT further down the bill thus restoring the amount to the full published £130:cool:

    Only on my bill there is no 'VAT adjustment' so Scottish Power owe me £7.50 and I'm going to pursue this because if its happened to me then its likely happened to everybody else.

    Addendum just checked my last micro bill online tariff blurred and tiny print and they may have given me the VAT back or not its set out in such an opaque way it's almost impossible to make sense of it. I'd like to hear Scottish Powers view on this, do they refund the VAT after taking it off or not!? And how would one know?
  • Yorkshire_Pud
    Yorkshire_Pud Posts: 1,966 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 3 June 2013 at 10:54AM
    @Itu2112

    I'm finding Spam expensive:)

    Please report this post as Spam.;)
  • Scottish_Power
    Scottish_Power Posts: 1,263 Organisation Representative
    Addendum just checked my last micro bill online tariff blurred and tiny print and they may have given me the VAT back or not its set out in such an opaque way it's almost impossible to make sense of it. I'd like to hear Scottish Powers view on this, do they refund the VAT after taking it off or not!? And how would one know?

    Hi all

    I can confirm in response to this that when the Warm Home Discount payment is applied to an account it shows as a credit of £123.81 and when the account is next billed a VAT reduction of £6.19 is applied which then equates to the agreed value of £130.

    Customers who operate a Prepayment Key meter are given £130 of available credit as the tariff on the meter includes the VAT element of the Warm Home Discount.

    The balance on any customer account will be reduced by £130 but it will show as £123.81 Energy Adjustment and £6.19 Vat Adjustment.

    All suppliers follow the same rules that are set out by Ofgem.


    Hope this helps. David
    Official Company Representative
    I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • john539 wrote: »
    Now we have to guess the day in June it opens ! :beer: :T :rotfl:

    you can pre-register...at least sse allows us to the sends the forms as and when
  • Yorkshire_Pud
    Yorkshire_Pud Posts: 1,966 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Hi all

    I can confirm in response to this that when the Warm Home Discount payment is applied to an account it shows as a credit of £123.81 and when the account is next billed a VAT reduction of £6.19 is applied which then equates to the agreed value of £130.

    Customers who operate a Prepayment Key meter are given £130 of available credit as the tariff on the meter includes the VAT element of the Warm Home Discount.

    The balance on any customer account will be reduced by £130 but it will show as £123.81 Energy Adjustment and £6.19 Vat Adjustment.

    All suppliers follow the same rules that are set out by Ofgem.


    Hope this helps. David

    Thanks David. I should add though that Scottish Powers telephone staff do not seem aware or are unable to explain that the £130 is paid in full as I spoke to two staff who both told me it is £123.81 you get and that's it.

    Also my point about the online Bills being very difficult to read are worth taking back to your employer IMO. They ARE fuzzy and they are in VERY tiny print which is the opposite of clear and easy to read isn't it?

    Thanks!

    Also EVERYONE who was eligible got the discount from Scottish Power in 2012/13 so why is everyone so worried about getting in now when you have until about next February? to register?!:)
  • john539
    john539 Posts: 16,968 Forumite
    Part of the Furniture 10,000 Posts
    Also EVERYONE who was eligible got the discount from Scottish Power in 2012/13 so why is everyone so worried about getting in now when you have until about next February? to register?!:)
    The information should be available all the time.

    People should not have to guess when it opens or have to keep checking.

    It should not be run this way & people should not be at the mercy of the whims of private companies operating different policies.
  • Scottish_Power
    Scottish_Power Posts: 1,263 Organisation Representative
    Also my point about the online Bills being very difficult to read are worth taking back to your employer IMO. They ARE fuzzy and they are in VERY tiny print which is the opposite of clear and easy to read isn't it?

    You should be able to set your browser to increase the text size, or download the bill as a PDF and increase the size that way? If you need any specific help with that, please contact us by e-mail from our profile.

    Thanks David
    Official Company Representative
    I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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