Shopneo - Possible card fraud warning

MrShrek

simate wrote: »

It's a shame that after aaaaaaaaaall this time there still been no feedback or public apology from Shopneo.

From a legal standpoint i guess an apology would in some way be admitting guilt?

Swept under the carpet now and business as usual...

justpaper

ok ok this explains why i got billed 70 odd quid, from some betting site, about a month back, got every thing sorted at the end,.. going to close account with shopneo,. dont like the fact they never sent a email out warning people,. and the offline card processing is a no go,.


Edit, ive been double wacked with this now im pretty sure my details got leaked thru shopneo,. i must of used my other care ones ages ago, thats y i didnt think to cancel it. this time it was 600 quid,. the joys of plastic,

simate

MrShrek wrote: »

From a legal standpoint i guess an apology would in some way be admitting guilt?

I suppose it's too late now anyway.

alanclose

simate wrote: »

It's a shame that after aaaaaaaaaall this time there still been no feedback or public apology from Shopneo.

I got a couple of e-mails from them a few days ago. They have added this to the bottom of their e-mails

At Neo we are continually investing in our company to provide the very best service possible. We have recently partnered with PayPal and all payments are taken through their incredibly secure gateway. You do not need a PayPal account to pay by credit card and no credit card details pass through any of our servers. You can be confident of a clean, secure transaction thanks to PayPal's rock solid service.

GoofyGAT

alanclose, I used PayPal when paying those months ago - probably the one thing that saved me from CC fraud. G

justlooking

I will never be useing Shopneo again as they couldn't even let us know how it happened i'll never trust them again i keep my fingers crossed they will go down the pan .

Blacksheep1979

I have used them several times and am on a forum where the owner posts regularly - if this happens the owner is honestly seriously concerned about it and I for one would def have no qualms about using them.

alanclose

He posted here as well until lots of people lost hundreds and hundreds of pounds because of their weak security and many more of us had to cancel our cards. I wouldn't go as far as justlooking and wish ill on his business but I wouldn't order again which is a shame really because their prices were good and delivery was really quick

justlooking

Well if he had handled it better let people now what was going on and not just cut his customers dead leaving us to sort out the mess and not knowing what details of ours have been leaked i may have been more understanding. And for me the final insult was his low cost phone number on his web site at the time turned out to be a premium rate number.

hollydays

Blacksheep1979 wrote: »

I have used them several times and am on a forum where the owner posts regularly - if this happens the owner is honestly seriously concerned about it and I for one would def have no qualms about using them.

So what does the shopneo forum have to say about this thread?