Royal Bank of Scotland (merged)

cathdance

Hi Folks

I have just posted all of my bank chages letters out, was very nervous at fighting the BIG BOYs but thanks to the encouragement on this site it is helping me over come my Fear.

Thanks

lianne1978

got my letter today 'although they consider their charges fair and transparent......however in a gesture of goodwill but not in anyway an admission or an error....they will pay 1700 back exactly the amount I claimed on the 18th January. Best of luck guys I am sooooo happy!

mandyandgav

shaunybhoy wrote:

ring the relations dep m8 on 0131 523 5116

i did they were totaly ok with me my claim was only for £1333 just dont go on the phone with an attatude they have a backload of claims so ring em and get em to look into your account right there and then took me all in 12 days from sending my letter to the dosh in my bank again the reason it was that quick was the fact i rang em up got it sorted then and there :-)

propa result and a half if it all geos ok 7k would do me quite nicley good luck btw X

14 days are now here no satisfaction taking next step...can anyone advise what court i would state i am taking my claim to? i stay in Airdrie Lanarkshire

ang_babe

hi, i have been interested in re claiming my bank charges from RBS.

I had a active royilties A/c for years, however 2 years ago i changed my bank, but kept my RBS account open just reduced it to an interest paying current acount. my question is can i re claim charges on my old royalties account??? your help as always is appriciated. AngelaXx

Edinburghlass_2

You can claim the charges but you can't claim the monthly charge for having a Royalties account.

ang_babe

You can claim the charges but you can't claim the monthly charge for having a Royalties account.


Thanks thats great, i think i will give it a bash!!!

gfin

Have received letter from RBOS offering "good-will" refund of all the charges we asked for. Only thing now is to decide whether to accept this or push on, as they have not acknowledged the claim for the added interest.
Does anyone know of other instances where progression to MCOL stage has been successful.

Not sure whether to be greedy or not!

Edinburghlass_2

If you accept an offer before going to court the bank won't offer you any interest, its only applicable if you go to court.

1mmaker

Hey all, Some help needed with my RBS account


I have written away to RBS asking for statements, I only had my bank card avaliable as this was a closed account from around 2 years ago.

As you may be aware RBS do not put the account number on the card so i didnt have this info.

RBS have cashed my cheque but have written me a letter stating that they could ot locate me on their systems using my card number as it is not possible.

I called the local branch and was advised that they couldnt locate it either and that i would need my account number and sort code to locate a closed account.

has anyone else had this problem.

And can anyone think of what i can do to sort this out and somehow get my account number.
PS i have no old letters as they were all shredded.

Thanks
Gav

shaunybhoy

1mmaker wrote:

Hey all, Some help needed with my RBS account


I have written away to RBS asking for statements, I only had my bank card avaliable as this was a closed account from around 2 years ago.

As you may be aware RBS do not put the account number on the card so i didnt have this info.

RBS have cashed my cheque but have written me a letter stating that they could ot locate me on their systems using my card number as it is not possible.

I called the local branch and was advised that they couldnt locate it either and that i would need my account number and sort code to locate a closed account.

has anyone else had this problem.

And can anyone think of what i can do to sort this out and somehow get my account number.
PS i have no old letters as they were all shredded.

Thanks
Gav

na i dont buy all that for a min did you tell the branch why you were wanting them m8 ? they will have details of this account they just dont disapear into thin air they can go off the post code or your surname go back in ask for the snr branch manager and tell them straight this is a lot of crap and you want the account details dont say why and mind take in all the i.d you have avalible ...........