Roadside Recovery: AutoAid Feedback

lisyloo

Do I need to carry a credit card with me at all times?

Basically yes.

If your situation does not lend itself to carrying a payment method around then I would say that a "pay & claim" service is not suitable for you.

However I would personally be quite worried about going anywhere with no money.
What happens if you have some other emergency?
It's a risk travelling with no money.

You should be able to accomodate a single credit card somewhere on your clothing, theya re only small.

derrick

vyvyan wrote: »

Hi - a quick query with AutoAid. I am so tempted to go with this as my breakdown renewal is almost due (currently with Tesco's greenflag).

Do I need to carry a credit card with me at all times?

Normally when going to work I've only got my keys and my mobile in my pocket. Not having anywhere safe to keep stuff at work means I only carry wllet/purse/handbag when I'm going on to somewhere else straight after.

You could always use their sister company, Autonational Rescue, that gives a similar service but only for the covered vehicle,(all drivers), and without the need to settle with the garage, however there is a premium to pay for this, currently the annual cost is £66. which includes a 25% discount, a second car can also be insured for a 25% discount.

MarkyMarkD

I don't think it's sensible behaviour to travel around without any money, tbh. Relying on your mobile could be a problem in any number of circumstances.

You need some method of payment if you are going to rely on AutoAid; they will normally take plastic.

sweet_jasmine

hi,

How much do autoaid charge for a family membership(for 3 drivers) with 2 cars??

lisyloo

It would be £72 assuming 2 of you are married or in a civil partnershp or £108 if not.

I doin't believe AutoAid do family cover (but someone will correct me if I'm wong) so I believe that you would need 2 policies if married and 3 if not.

I would check out all the options on one of the comparison sites (like moneysupermarket.com) in case there is a cheaper option for your scenario.

keefj

Hi,

I just signed up with Autoaid after reading positive comments on here. Please note however the claim period is 14 days not the 28 mentioned here. This could catch people out, especially if like us you are going away for a two week holiday and have taken out the breakdown cover for this. Maybe to be totally boyscout prepared take a copy of the calim form with you..

Keith

castlerock_2

Hi,

I just rang the AA to cancel my membership I said i was going to get full cover elsewhere, they guesses it was AutoAid and started giving me lots of scare stories about garage surcharges and not getting all of the money back etc etc.
Is any of this true are you always reimbursed in full ? If it's just lies I'm very angry :mad:

lisyloo

Hello castlerock,

From everything I've read over the last few years, then this is not true and designed to scare you into buying their policy (not very ethical tactics IMO).

There is a limit on AutoAid cover at home which I think is £60.
I'm not sure of the rationale for this.

I think you should spend a few moments checking out the key points fo teh cover, but from everything I've read on these boards over the alst 2-3 years, I'd say it was 98% posistive and the other 2% are mainly down to bad experiences with local garages rather than AutoAid themselves.

MarkyMarkD

The AA are definitely just using scare tactics. The Autoaid policy doesn't specify any limits on the amount you can claim for standard breakdowns (other than at home) and they will provide you with an approved contractor, if you ask.

The reason AutoAid limit cover for home breakdowns is that £60 is quite enough for a call out to start a car which won't start. Most other home-based incidences are due to the customer's failure to get deteriorating faults repaired on a timely basis, IMHO.

castlerock_2

Thanks for your replies, they confirm my own thoughts I'm going to ring the AA again now to actually cancel and this time I won't be put off by their aggressive scare tactics.