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PPI Reclaiming Discussion Part 5

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Comments

  • cappo
    cappo Posts: 2,121 Forumite
    sparkytim wrote: »
    Thanks Cappo.
    I'm wondering is it worthwhile writing to the bank to disagree or to go straight down the ombudsman route ?


    I'd talk to them again tim, although saying that I argued with them for 6 months, all I got off them was "no ppi" so I had to fos it in the end,I have since found statements proving I had the ppi and they've already paid out on two loans for the same reason so i think the fos should find in my favour, give them another chance and the 8 weeks if you get no joy fos it.
  • J-rome
    J-rome Posts: 11 Forumite
    I've called the bank and requested a calculation on how they worked out my ppi, I'm so annoyed that my other half got rid of all my old bank statements.

    I told the lady on the phone that the figure they offered me of £550 incl interest would mean that I was paying about £13 a month for my ppi when I know it was more than that. She also told me that all hsbc ppi are single payment when I'm certain that my loan and ppi used to show up as separate payments.

    I really don't trust these banks at all!! Anyway I've asked them to send me the details of how they came to that calculation and she said she would but it would just say what she explained to me.

    Without having all the original paperwork though means that I can't back what I think I paid up by facts, pretty annoying since I think they're low balling me.
  • cappo
    cappo Posts: 2,121 Forumite
    J-rome wrote: »
    I've called the bank and requested a calculation on how they worked out my ppi, I'm so annoyed that my other half got rid of all my old bank statements.

    I told the lady on the phone that the figure they offered me of £550 incl interest would mean that I was paying about £13 a month for my ppi when I know it was more than that. She also told me that all hsbc ppi are single payment when I'm certain that my loan and ppi used to show up as separate payments.

    I really don't trust these banks at all!! Anyway I've asked them to send me the details of how they came to that calculation and she said she would but it would just say what she explained to me.

    Without having all the original paperwork though means that I can't back what I think I paid up by facts, pretty annoying since I think they're low balling me.



    Hi you could sar them if you really think there doing you down.


    https://forums.moneysavingexpert.com/discussion/1475553
  • nic__2
    nic__2 Posts: 2 Newbie
    Hi Everyone,

    We have just sent off for an application form from the FSCS as we have found out that Retail Finance are now in administration.
    We are putting in a claim for mis-sold ppi for the following reasons:
    * An adviser came to our house and persuaded us ppi would be a 'good nest egg' if we didnt claim eg we would get the £5000 back.
    * company only quoted us the loan with the ppi included
    * single premium policy with the ppi borrowed at the same rate as the loan - 11% APR
    * had redundancy package and 6 months full time/6 months part time sickness cover, didnt ask about it
    *bought ppi over 300 months but it wasnt explained to us that we are only covered for 5 years! Will still be paying when not covered. This was not explained!

    Can anyone tell us as to whether or not they think the FSCS will uphold our claim?

    Thanks in advance
  • k_moor25
    k_moor25 Posts: 279 Forumite
    plse help?

    I dont know if I will qualify for this, I have had a loan since 2003 and im still paying it also got ppi on it
  • I have recently heard back from Barclays concerning a loan I had with them in '96 (I have a copy of the loan agreement)

    On it it states Barclayloan Protection, Barclays state that this is NOT any form of PPI. Is this correct?
  • tfs150898
    tfs150898 Posts: 5 Forumite
    Hi All

    Success! Received over £5,000 from Egg for a loan & from Santander, for old A&L loans. I am so pleased i pursued this, took alot of thinking about but I've managed to clear some of my debts, so thankyou to MSE for the support and encourgement.

    Now i'm going after the PPI sold on my credit cards from Egg and A&L, hopefully will get same outcome.

    Don't give up, keep on going!

    Thanks
    TFS
  • Hello All,

    Barclays have admited misselling of my PPI on a loan.

    As part of the settlement they want me to sign a new loan agreement and use over £200 of my settlement to pay off arrears.

    I am in arrers because when I originally asked about cancelling my PPI they said this was "not possible" and all I could do was take out a new loan at a higher rate of interest. I do not want a new loan and would prefer to have just a cheque for all of my missold PPI and copntinue to pay off my old loan at the old rate. I even offered to continue to make payments on my loan whilst this issue was resolved but Barclays told me this was unneccessary.

    Now with the new offer (which is full and final) because I am further into arrears they are taking even more money off my settlement figure to keep paying off the artificial arrears and this seems ridiculous.

    I called to discuss this with barclays and got nowhere as the call adviser was extremely rude and aggressive despite me just asking what I should do as I am unhappy with the offer and also that I do not want a new loan with new terms and conditions. I have a mental disability and these confrontational telephone calls affect my condition greatly. Who do I complain to about this call as I now do not know where I stand with my loan and do not want to call again in case they are confrontational again.

    I kind of wish I hadnt started the process of recllaiming the PPI on this loan and feel like I am losing out because of the claim.

    What should I do? Would going to the ombudsman help? I just want my PPI money and to settle the loan on my old terms... is this possible?

    Any help/advice will be gratefully received as I dont really understand whats going on here as it all seems a bit like the bank is not listenning to me.

    Please help as I feel I have hit a brick wall and I am being fobbed off.
  • gramochroi
    gramochroi Posts: 107 Forumite
    J-rome wrote: »

    I told the lady on the phone that the figure they offered me of £550 incl interest would mean that I was paying about £13 a month for my ppi when I know it was more than that. She also told me that all hsbc ppi are single payment when I'm certain that my loan and ppi used to show up as separate payments.

    I know that is not right. I had flexiloans with HSBC and the PPI showed as a separate payment on each monthly statement. Would agree with Cappo and request a SAR.

    Good luck.
  • naki
    naki Posts: 80 Forumite
    hi, i have been bankrupt in the past (after my loans), can i still try to claim? or because it was written off can i not claim? (posted in the wrong thread first sorry!)
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