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PPI Reclaiming Discussion Part 5

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Comments

  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Newbie looking for help!
    Claimed PPI on Halifax CC taken out 1995. Rec'd rejection letter saying I took out card by direct mail and "as the credit agreement shows we required additional consent in the form of a signature to confirm you wanted PPI policy it can be concluded that you did knowlingly consent to the addition of the PPI policy to your credit card". Therefore complaint not upheld. My problem is that I dont think I rec'd info as to what PPI was (probably just claimed via a leaflet Halifax sent me offering a CC) and I wouldnt have needed PPI as I was in full-time local government employment with a generous sickness / redundancy package. Can I appeal and any tips?
    Write back and reject the reasons they give for not upholding, show you had no need of this PPI, if you could have paid it back should the worst happen, and the reasons you give above regarding sickness and redundancy and life insurance if you have it.
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Stop it, I'll get a big head!
    Bigger than the one you already have? :p:D
  • joner204
    joner204 Posts: 29 Forumite
    Hi

    so much on here but hopefully somonbody can help me direct.

    Had 2 seperate loans out which im sure iw as missold ppi.

    Paid them both off in feb 2006!!!!!!!!!!

    Can i still claim?

    I dont have details of the loans but can get account numbers from my bank via the direct debits that were set up back then
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    If you were mis sold then yes.
  • joner204
    joner204 Posts: 29 Forumite
    amersall wrote: »
    If you were mis sold then yes.

    Doesnt matter how long ago i took the loan out then or how long ago i payed it off
  • kimmj
    kimmj Posts: 8 Forumite
    Hi there,

    I took a credit card out in August 2003 and of course took out the PPI, as it was thought in those days that you didn't get the card without the insurance.

    I cancelled the PPI a few years ago when I first heard about rip off but I never claimed at that time. However, I did put in a claim a several weeks ago and I heard back from MBNA (who were Virgin) saying that because I 'ticked the box' they are satisifed that I actively chose to purchase PPI and understood that it was optional to do so.

    The letter then goes on to say that when i opted for PPI, they did not offer advice on the policy (it was done via post), that they provided information only. In other words mine was 'non advised sale' and on that basis they are satisfied that I have suffient information to make my own evulation and decision about the product on offer.

    I do find this to be a get out clause that is just not viable.

    How can a 'non advised sale' when you are selling a product that needs advising on be legal? And clearly it needed advising years ago because no one knew it wasn't a neccesity, I would like to know anyones thoughts and whether anyone has a similar story and what they did and the outcome.

    Thanks,

    Kim
  • kimmj
    kimmj Posts: 8 Forumite
    joner204 wrote: »
    Hi

    so much on here but hopefully somonbody can help me direct.

    Had 2 seperate loans out which im sure iw as missold ppi.

    Paid them both off in feb 2006!!!!!!!!!!

    Can i still claim?

    I dont have details of the loans but can get account numbers from my bank via the direct debits that were set up back then

    Yes, you can claim. It's easy.

    Just get the details of the loan from the bank i.e., loan reference number, the date it was taken out, the date it finished, fill in the PPI questionairee form (download it from this site and also read the guidance notes on here) and send it all recorded delivery (not special post, which is another rip off!) and you will get a letter from them in a few weeks saying they are dealing with your claim and within 6 or 8 weeks they will let you know (by post) of their outcome.

    Good luck!
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    joner204 wrote: »
    Doesnt matter how long ago i took the loan out then or how long ago i payed it off
    Just put the claim in and see what they come back with.
    People have won mis sell with loans from the 90s, this does not mean that you will win but you won't know until you try.
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    edited 13 July 2012 at 12:30PM
    In other words mine was 'non advised sale' and on that basis they are satisfied that I have suffient information to make my own evulation and decision about the product on offer.
    This is regardless, the FOS don't accept that being given info constitutes a rejection reason.
    Write back and reject this, show you could have paid this card back should the worst happen, sick benefit, savings life insurance etc.
  • kimmj
    kimmj Posts: 8 Forumite
    joner204 wrote: »
    Doesnt matter how long ago i took the loan out then or how long ago i payed it off

    I have had three successful claims.

    One was for £7k for a credit card that was still 'live' but that I had cancelled the PPI on a few years ago.

    And the other two were for a total of £3k and were loans taken out in 2002 & 2006.

    So, it realy doesn't matter how long ago it was, just so long as you have or can get hold of some information about the loan or credit card then you can claim.
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