un-hinged!

mary_hinge

E.ON_Company_Representative:_Malc wrote: »

Always happy to help stripes. If you need advice on anything E.ON, I stalk the Energy Forum too. Just give me a shout.



You're welcome Mrs H. As above, holler if you need help with your account.

Malc

:eek: so today they have refunded the full amount and the part amount I requested..... that means I feel rich :rotfl: but owe them £150 :mad: Malc they are as much use as a chocolate teapot :cool:

mary_hinge

Today is a slow day, I'm in my Pj's and no one is getting me out of them I have woke up in a horrendous pain flare and I am as stiff as a board my fingers look and feel like fat sausages and the rest of me isn't much better :eek: not that I usually look like the skinny chipolatas but still :rotfl:

I am giving Mr Hinge a list of orders and will supervise from the sofa first on the list was a cuppa tea after he had delivered the Hinge's to school :rotfl: was very tastey the mouthful I managed to drink before my manky hands poured the rest down my top Master Hinge offered me his drinking beaker so I don't spill it "illy mummy, be more carfulllllllll, it's hot hot hot is will burneeeeee"

Bubblesmum

mary_hinge wrote: »

Today is a slow day, I'm in my Pj's and no one is getting me out of them I have woke up in a horrendous pain flare and I am as stiff as a board my fingers look and feel like fat sausages and the rest of me isn't much better :eek: not that I usually look like the skinny chipolatas but still :rotfl:

I am giving Mr Hinge a list of orders and will supervise from the sofa first on the list was a cuppa tea after he had delivered the Hinge's to school :rotfl: was very tastey the mouthful I managed to drink before my manky hands poured the rest down my top Master Hinge offered me his drinking beaker so I don't spill it "illy mummy, be more carfulllllllll, it's hot hot hot is will burneeeeee"

Morning... I too am having a slow day, in PJs and currently back in bed..... Definitely a day to look after us ......

Last time I tipped tea down me it ended up on the duvet ..... And then to the. Dry cleaners .....

Take Care xxxx

mary_hinge

It was the last tea bag aswell I've scribbled a shopping list for the farm shop, Aldi and Asda but Mr Hinge is wanting assistance. I'm hoping he will help me get dressed or I'm going in my Pj's :rotfl:

stripes

Pjs are the new look

Mr Hinge is sounding helpful:j

mary_hinge

stripes wrote: »

Pjs are the new look

Mr Hinge is sounding helpful:j

I think the fact he had to help me out of bed and to the toilet at 4am had made him realise I'm not to be messed with today :eek:

He is been very helpful, he even brushed my hair as my stupid arms wont lift up enough.

Former_E.ON_Company_Representative:_Malc

mary_hinge wrote: »

:eek: so today they have refunded the full amount and the part amount I requested..... that means I feel rich :rotfl: but owe them £150 :mad: Malc they are as much use as a chocolate teapot :cool:

Really sorry about this Mrs H. :doh:

I suspect this happened because the first refund was so close to the annual review. The system does highlight this, though, so the advisor who put the £150 through should've been aware.

No excuses. We did it wrong.

How would you like us to put it right Mrs H? Do you want to send us the £150 back straightaway or would you like to include it in your Monthly Direct Debit payments?

If it's included in the Monthly Direct Debit, it can be spread over the next few months. Would mean higher monthly payments until cleared though.

Alternatively, you can send it back through our website, by phoning with a credit/debit card or we can arrange for a one off payment through the Direct Debit arrangement.

Sorry again for messing up and hope you're feeling a bit better soon.

Malc

mary_hinge

E.ON_Company_Representative:_Malc wrote: »

Really sorry about this Mrs H. :doh:

I suspect this happened because the first refund was so close to the annual review. The system does highlight this, though, so the advisor who put the £150 through should've been aware.

No excuses. We did it wrong.

How would you like us to put it right Mrs H? Do you want to send us the £150 back straightaway or would you like to include it in your Monthly Direct Debit payments?

If it's included in the Monthly Direct Debit, it can be spread over the next few months. Would mean higher monthly payments until cleared though.

Alternatively, you can send it back through our website, by phoning with a credit/debit card or we can arrange for a one off payment through the Direct Debit arrangement.

Sorry again for messing up and hope you're feeling a bit better soon.

Malc

I will think about it!

thanks Malc

mary_hinge

I ventured out this afternoon to assist Mr H with the shopping,

£57 in Aldi..... minus £12 wool (for chunky xmas scarves) and £11 on supplies for snowman soup
£60 in Asda..... minus £10 for christmas crafts and £8 on reduce to clear stationary for christmas stockings... I got superman a avengers pencil case for 75p :money:

total food spends for the week £76, will need bread and milk later in the week :beer:

today has been a spendy day I bought new Pj's, pants and socks for all the little hinge's and 2 pairs of jeans for Missy Hinge, I had to buy some new scaffolding for me aswell :rotfl:£81.50 later...... it's a good job we save £80 a month for clothes

mary_hinge

£5 reclaimed from natwest cashback :j all for paying wireless with another £7.78 pending

I have commenced christmas preperation complete with project book :rotfl: check lists and even a christmas card list

life of Hinge appears to be revolving around lists and more lists

I found a local deal on amazonlocal for a day spa for myself and my friend as our christmas treat £35 each for the day use of the spa with 2 treatments and a 3 course dinner :beer: Good times!!

Our room is booked at the hotel for Missy Hinge and I to go to the EDS conference and Zebra ball! girlie weekend with no Hinge males Even more good times :beer:

Our bargain holiday for July next year has been paid off today with our Eon refund, £119 in total for 10nights camping in newquay with entertainment passes and electric :beer: ..... Yup, Check!!...... amazing times

I am such a lucky lady