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Strong signal but no internet connection!

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Comments

  • robmar0se
    robmar0se Posts: 1,328 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The computer is still under warranty. But, pardon my question, what is a USB wireless dongle..? And how would get it..?


    If it is under warranty then have a word with the vendor.

    Wireless dongles (aka wireless USB adapter) are similar to this http://www.amazon.co.uk/Belkin-802-11g-Wireless-Network-Adapter/dp/B0006374PK = they do the same job as the adapter built into yr laptop, and contrary to what you may think, there is no restriction to having more than one wired or wireless connection. However I wouldn't buy one as your system is under warranty, just borrow one if you can lots around.

    It would be worthwhile to see if there is a newer driver for your existing wireless adapter - if you go here (I believe you have a Toshiba laptop) http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp find your system eg Satellite c66....select your OS eg Win 7/64, then look down the list of drivers for wifi driver, click on it, and save to your downloads folder. Then run the download by clicking on it. Reboot and test again

    Good luck
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    Before you do any of that, I noticed that you are using a 3rd party connection manager (Toshiba ConfigFree). This could be the cause of your problem. Switching to allow Windows to manage the connections instead will prove or disprove this theory.

    Before proceeding, have your wireless network key handy in case you are asked to enter it (this the passcode you use to connect to the router - note this is different from the password you use to get into the router admin pages)

    If the wireless connection is still turned off, turn it back on.

    Click Start. Type Network into the search box, then click on Network and Sharing Center in the Control Panel category. In the Network and Sharing Center click on Manage Wireless Networks (top left). You will probably get a message to the effect that another program is managing the wireless networks, with an option to let Windows manage the connections instead. Select this option and reboot the laptop if prompted to.
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  • Jungle88009
    Jungle88009 Posts: 16 Forumite
    Figment wrote: »
    Before you do any of that, I noticed that you are using a 3rd party connection manager (Toshiba ConfigFree). This could be the cause of your problem. Switching to allow Windows to manage the connections instead will prove or disprove this theory.

    Before proceeding, have your wireless network key handy in case you are asked to enter it (this the passcode you use to connect to the router - note this is different from the password you use to get into the router admin pages)

    If the wireless connection is still turned off, turn it back on.

    Click Start. Type Network into the search box, then click on Network and Sharing Center in the Control Panel category. In the Network and Sharing Center click on Manage Wireless Networks (top left). You will probably get a message to the effect that another program is managing the wireless networks, with an option to let Windows manage the connections instead. Select this option and reboot the laptop if prompted to.

    No message or sorts pop out. Thus, I am not clear how to change it. Could you advice me on it..?
  • Jungle88009
    Jungle88009 Posts: 16 Forumite
    robmar0se wrote: »
    If it is under warranty then have a word with the vendor.

    Wireless dongles (aka wireless USB adapter) are similar to this http://www.amazon.co.uk/Belkin-802-11g-Wireless-Network-Adapter/dp/B0006374PK = they do the same job as the adapter built into yr laptop, and contrary to what you may think, there is no restriction to having more than one wired or wireless connection. However I wouldn't buy one as your system is under warranty, just borrow one if you can lots around.

    It would be worthwhile to see if there is a newer driver for your existing wireless adapter - if you go here (I believe you have a Toshiba laptop) http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp find your system eg Satellite c66....select your OS eg Win 7/64, then look down the list of drivers for wifi driver, click on it, and save to your downloads folder. Then run the download by clicking on it. Reboot and test again

    Good luck

    There is no newer updates when I search. >.<
  • Figment
    Figment Posts: 2,643 Forumite
    Part of the Furniture Combo Breaker
    One thing that I don't think has been suggested thus far is to try switching the router off for 30 seconds.
    How do I add a signature?
  • Jungle88009
    Jungle88009 Posts: 16 Forumite
    Done that. It helps..! Lol~ Never thought the solution would be this simple. =P Now I hope it lasts. If not, I just need to buy a loooong cable for connection, i suppose.

    Thanks..! XD
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