Refunds on items reduced in sales

halibut2209

No, but people could link to it rather than say "Would you pay more if the price went up?"

arcon5

halibut2209 wrote: »

Wow, seven whole posts before someone comes out with this ridiculously pointless and irrelevant mantra. We are improving.

Perhaps because a regulation like this would make a contract unbalanced in favour of the consumer - and I thought contracts had to be fair and balanced to both parties, that is the point, if the price went up the retailer cannot pursue you and visa versa.

EDIT: missed the second two pages so this may have already been said

halibut2209

Short version, Mr 5

No, there is no legal right to get a refund of difference if an item goes on sale, but there are alternative ways to get said refund.

Frogletina

I know you used to be able to pay slightly more for your purchases with a Debenhams charge card and get the difference if the item went on sale later - but I believe there was a minimum admin charge of £5 to pay.

sweetstudent

DCFC79 wrote: »

Where dd you read this rule ? must be from the same website as the secret EU law that gets mentioned alot

Ah that elusive EU rule come out to strike again......I hear a guy from Brussells is on his way right now......

somethingcorporate

halibut2209 wrote: »

Short version, Mr 5

No, there is no legal right to get a refund of difference if an item goes on sale, but there are alternative ways to get said refund.

Wrong, there MAY be alternative ways to get said refund.

If there is no refund policy and you bought in shop then you are stuck with them.

halibut2209

I knew what I meant, but yes that is an important distinction

squeaky

Oh aye...?

I wonder who's volunteering to write that one?

halibut2209

How's this?

I bought an item, and now it is on sale. Can I get a refund of the difference?

Whilst you have no statutory right to a refund, there are situations where you might be able to get the difference back.

1) If you bought the item online, you may still be covered under the Distance Selling Regulations. You can return it by notifying the company within 7 workings days, beginning the day after receipt of the goods. Be aware, not all goods are covered by these regulations, and you may be liable for the return postage. You can then reorder the goods at the reduced price. Of course, the best course of action here is to contact the company and simply ask nicely for the difference as it saves hassle for both you and them

2) If you bought the goods instore, you are at the mercy of either their returns policy or their goodwill. If the store has a no-quibble returns policy then simply return them, get a refund and rebuy at the new cost. Again, it's worth asking them first to save unnecessary hassle. But be aware that the store can refuse to sell you the goods for a second time (though in practice that is very unlikely)

So remember, you have no legal right to the difference. You bought the goods at a price you agreed was fair. But depending on the store's terms and conditions, there might be a workaround. The best advice is once you've bought an item, stop checking the price!

arcon5

Maybe add the company can take upto 30 days to refund in number 1. As people will need to have sufficient cash to cover the second purchase until the first one is refunded.

Otherwise, looks good to me.