Why do McDonalds make ordering so frustrating!

davemorton

I want to know why they have insisted on installing one of those stupid boxes you have to talk too to make your order, it makes no sense at all, as you still have to go round the corner and pay the person you were talking to through the magic metal box, grrrr!!!!!

Darksun

davemorton wrote: »

I want to know why they have insisted on installing one of those stupid boxes you have to talk too to make your order, it makes no sense at all, as you still have to go round the corner and pay the person you were talking to through the magic metal box, grrrr!!!!!

Because when it's busy it's more efficient, you can have one person taking orders, one taking money, one giving out the food.

In fact, in some places in America (dunno if they've started here yet), the people taking the orders are in a remote call centre, and then the order is sent electronically to the staff in store who prepare the order

paddyrg

I saw a great T-Shirt once -

"If I wanted fries I'd f***ing ask for them"

meer53

dfh2012 wrote: »

Oh and as you have just joined to criticize macdonald, be prepared for the posts accusing you of being a plant, bot from a rival company !

The OP has signed up with a valid rant. He obviously needs to travel a bit further and use another Macdonalds where he won't have this problem. Has anyone accused them of being a plant ? No. You're just bitter because no-one agrees with your other post. It's a bit childish really, just because you say something over and over again doesn't make it right.

barbiedoll

I hate when I order a meal in there and they always, ALWAYS ask me ...."is that a large meal?"

I'm 5 foot nothing and I weigh less than 8 stone, do I look like I want a large meal? Aaarrrggghhhhh!!!

meer53

Darksun wrote: »

Because when it's busy it's more efficient, you can have one person taking orders, one taking money, one giving out the food.

In fact, in some places in America (dunno if they've started here yet), the people taking the orders are in a remote call centre, and then the order is sent electronically to the staff in store who prepare the order

I found using the "magic box" in America very difficult, it's an accent thing ! I didn't understand theirs and they didn't understand mine !

paddyrg

davemorton wrote: »

I want to know why they have insisted on installing one of those stupid boxes you have to talk too to make your order, it makes no sense at all, as you still have to go round the corner and pay the person you were talking to through the magic metal box, grrrr!!!!!

http://www.youtube.com/watch?v=-wHnFYMHrFE

Fonejacker had fun with that

Yellowfrog

meer53 wrote: »

I go to Macdonalds. I like the Chilli Chicken Wrap.

I ask for a Chilli Chicken Wrap please.

Guess what i get ? Yep, exactly what i ordered ! Now isn't that amazing ?

OP, you should get out more.

That is part of my point though. If I order the wrap, there are no issues at all, as you have found to be the case also.

The issue only surrounds the deli sandwich/deli/sandwich/non-wrap.

As for getting out more, if I'm at McDonalds, is that not deemed to be out? I'm fairly certain I don't live there.

Surprised how seriously everyone is taking things. I only posted to have a little dig at something minor, on a section of a forum entitled "Praise, Vent & Warnings". I had considered this a little, slightly tongue in cheek vent. It isn't something that impacts my day to day life in any significant way and it isn't something I'm going to bother McDonalds corporate with. If you'd prefer not to read about it, I'm sure there are plenty of other things going on around the internet you can expend your time on.

hcb42

It's subway I cant deal with. Got no idea how their ordering process works.....

Owain_Moneysaver

barbiedoll wrote: »

I hate when I order a meal in there and they always, ALWAYS ask me ...."is that a large meal?"

I'm 5 foot nothing and I weigh less than 8 stone, do I look like I want a large meal? Aaarrrggghhhhh!!!

Maybe they think you need feeding up :-)