We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Work Programme New Thread
Options
Comments
-
They haven't told me anything about that yet. Today was just a talk, induction and a skills test.
The person said they expect you to attend every 10 days but it's usually twice within that 10 day period.
I suppose I'll get told all of the details about everything else tomorrow.
Cheers0 -
-
I had one before I was refered to the WP.
Basically you I had to read a job advertisement then answer some questions about the ad, it was to measure my literacy and numeracy.
I know the people at the WP need to have a test as they gave me a CV template with mistakes all over it!0 -
I must the odd one out then as never had any tests of any kind.
I know the people at the WP need to have a test as they gave me a CV template with mistakes all over it!0 -
Its about putting pressure on you making you attend. Nothing about whether you need to attend.
I have been attending once a week but its clear that the advisors are under pressure and have loads of people to see. My advisor was running half an hour late last week and never has seen me on time. She said they might be doing some group jobsearch to take the pressure off the appointments whatever that means.:footie:0 -
Its about putting pressure on you making you attend. Nothing about whether you need to attend.
I have been attending once a week but its clear that the advisors are under pressure and have loads of people to see. My advisor was running half an hour late last week and never has seen me on time. She said they might be doing some group jobsearch to take the pressure off the appointments whatever that means.0 -
i dont like to complain formally because they might say well you havent anything else to do have you.
On the plus side i tactfully said maybe it was getting abit much going once a week as i could see she was busy and she agreed for me to go in a fortnights time instead?:D
Do other people go weekly or fortnightly out of interest?:footie:0 -
i dont like to complain formally because they might say well you havent anything else to do have you.
On the plus side i tactfully said maybe it was getting abit much going once a week as i could see she was busy and she agreed for me to go in a fortnights time instead?:D
Do other people go weekly or fortnightly out of interest?
No, once a month but only seen one person (in Jan) since my assesment in August 20110 -
i dont like to complain formally because they might say well you havent anything else to do have you.
After all, if you booked a taxi tomorrow and it turned up 30 minutes late, would this be acceptable? Of course not! Especially if this was more than a one off occurrence. You'd be peeved to say the least. Furthermore, you may well decide to use a rival taxi co. in future as well as telling friends and family to steer clear.
With schemes such as the WP, far too much is weighted in favour of the W2W provider. They can perform poorly and yet you are supposed to keep quiet and accept it. You have no choice. Hardly a healthy business to customer relationship is it?
In my view, if the DWP, Jobcentre+ and W2W providers are referring to you or any other jobseeker as a 'customer', then you would in an ideal environment be able to treat them as you would a supermarket, hairdresser, restaurant, garage etc you received poor service from and take your custom elsewhere. So if I dislike Tesco, I am at liberty to use Morrisons or Lidl instead. If I dislike Apple, I can use Samsung.
Of course, one cannot do this with the WP. People on such schemes are a captive audience so to speak. So if you cannot withhold your custom, the next best thing is to do what customers have the right to in any other situation and complain. Make your feelings known.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 350.7K Banking & Borrowing
- 253K Reduce Debt & Boost Income
- 453.4K Spending & Discounts
- 243.7K Work, Benefits & Business
- 598.4K Mortgages, Homes & Bills
- 176.8K Life & Family
- 256.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards