LloydsTSB PPI Payment

Esoog

Stu;

good idea. So when you do eventually get paid (heh!) you can transcribe them into an open letter to Lloyds / MSE etc and give exact details (backed up with proof) of the complete shambles this has been.

kerri_dfw

I think we should all write to the FSA with our stories of how Lloyds have dealt with the complaint appaullingly and the amount of lies we've all been told. They fined Natwest back in December last year for less.

reallyangrynow

Stutalk11 wrote: »

reallyangrynow was toldon mondat that a bacs payment was actionedon friday, not in bank so phonedbacktoday and demanded to speak to a senior manager who went onto tell me that no such payment had been actioned and the person had made a mistake they would chase it up with payments. I requested a call back but i doubt that will come. THIS HAS TO BE THE BIGGEST FAT LIE LLOYDS HAVE TOLDTO DATE ,SAYING PAYMENT HAS BEEN MADEWHEN IT HASNT. I AM UTTERLY DISGUSTED THAT THESE PEOPLE ARE GETTING AWY WITH THIS AND HAVE SPENT THE LAST HOURIN TEARS I AM SOOOOOOO

That is horrendous! I cannot believe, even after everything I have been told by Lloyds and everything I read on here, that they are continuing to get away with this!!!

Did you have an email or was the info passed in a phone call?

I have started to record all my calls to Lloyds so they cannot deny what has been said!

Feel really bad for you!

Thanks i am utterly devastated they told me on phone on mon when money wasnt in bank today phoned again first thing and was told the same.Went into my branch who toldme a bacs should have been in by now so phoned again and demanded to speak to a manager who then told me the truth THEY HAD LIED he was very apologetic and said he was goingto look into it but not holding my breath as far as i can see from this site no one has received a bacs since last wed.Am at my wits end now really dontknow what the hell they are playingat

kerri_dfw

Nothing showing on my HSBC account yet either.

Reallyangrynow - I can't believe the way they've treated you, that's disgusting absolutely and totally disgusting. Are you closing all accounts with them when you do get your payment and getting friends & family to do the same?

xmariex

well suprise surprise
went into local branch today and the manager phoned them and the letter that was def.sent on friday hasnt been sent at all apparently theres been a "communication problem" think thats another way of say they lied.
But he did say the 8 weeks +3 days i have been waiting is not really long and it can take longer cheers to him for that.
I just want my money :mad::mad:

Stutalk11

Just a thought but has anyone been to the press yet?!

dannyt1982

nah but im tempted...

To get noticed.....I might go for a crazy nightout with that stupid kn0bhead Frankie CoCozza whilst im wearing a t-shirt saying " Lloyds TSB, where is my F'ing payment?!"

Would defo be talking to the press after that and also be in the Sun newpaper

Whoo hoo!

PaulaG1980

Disgustified wrote: »

HMRC must have the same customer service training as LLoyds!

When I called the lady said I might have to pay tax on the interest but would have to send in copies of the letters LLoyds sent me in order for them to inspect and get back to me. No sorting it out over the phone unfortunately so details in the post.

What she did say however was that Lloyds had definitely not bothered to communicate with HMRC in my case as they had no record of any such payment being made. Then again maybe Lloyds will write to HMRC "shortly" ;-)

Well this was why I was in doubt about contacting HMRC but eventually Lloyds will have to declare to HMRC what they have paid out so I didn't think it was worth risking. They didn't want to see any back up letters though, she just took my word for it as to what I recieved as the 8% interest? Oh well at least we've been honest and won't get a demand letter of a fine!!!!

kerri_dfw

Who is Frankie Cocozza?

katej007

Quick question but what is the email address everyone is using to complain for not getting there money. What shocks me is that 16weeks went by with my other claim with Barclaycard within two weeks i got the cheque. Why is Lloyds TSB doing this? Its unfair