LloydsTSB PPI Payment

kerrirobberts

Verymadmax wrote: »

Oh well, my faith in human nature is restored just that little bit and my cynical view of the world is that bit reduced.

I still think LTSB are utter b****x though...

Course they are, but I'm always aware that mr postie takes his time. First class here is normally about 4 days instead of 2. We really are a nation that likes waiting/queuing aren't we.

Still no money, still no letter, still no new bed and so we go into day 71... week 14 since calculation date of 8th August.

Esoog

No letter. No money. No help from lloyds.


No scan on file either, bet it's not been sent. I'm starting to get a sinking feeling

dilus

Esoog wrote: »

No letter. No money. No help from lloyds.


No scan on file either, bet it's not been sent. I'm starting to get a sinking feeling

"My Heart Will Go On" hope yours can KEEP AT THEM

di3004

I have left a few emails via Lloyds over the past 2 weeks, and I understand that many reclaimed/complained before me and still waiting for their refunds! Not received any feedback from any of their emails to different ones within the team.

These last 2 old mid 90's loan PPI were standard offers of £1200 x 2 = total due £2400.
This was because of lack of details they held, I did try sending in some paperwork but according to them it was not enough for them to work on.

Anyway, complained mid July 2011, received an email end of Sept 2011 to say about the above offers and that letters in the post, these arrived around the 3 October in the post, and now awaiting the refunds.

These are offered by cheque payments because I no longer bank with them.

warpfraser

I started my claim in May and got a letter dated 13th October saying I would be getting in excess of £3000 "shortly." Four weeks later I phoned to ask where the money was to be told it would take weeks as they have "hundreds and thousands of people to deal with." Apparently they've re-organised their systems and taken on more staff - otherwise, as I was told "you would have been lucky to get anything before next year." In the meantime, I still have to pay the PPI on loan repayments until Lloyds get their act together. Amazing customer relations skills - no wonder we're in a mess!

xmariex

Still no letter and no money
41 working day now :mad: or 8 weeks

di3004

warpfraser wrote: »

I started my claim in May and got a letter dated 13th October saying I would be getting in excess of £3000 "shortly." Four weeks later I phoned to ask where the money was to be told it would take weeks as they have "hundreds and thousands of people to deal with." Apparently they've re-organised their systems and taken on more staff - otherwise, as I was told "you would have been lucky to get anything before next year." In the meantime, I still have to pay the PPI on loan repayments until Lloyds get their act together. Amazing customer relations skills - no wonder we're in a mess!

Yes more staff and also help from a business called Deloittes.

Hope you hear something soon, you have been waiting a VERY long time, all crossed here for you.;)

Stutalk11

warpfraser wrote: »

I started my claim in May and got a letter dated 13th October saying I would be getting in excess of £3000 "shortly." Four weeks later I phoned to ask where the money was to be told it would take weeks as they have "hundreds and thousands of people to deal with." Apparently they've re-organised their systems and taken on more staff - otherwise, as I was told "you would have been lucky to get anything before next year." In the meantime, I still have to pay the PPI on loan repayments until Lloyds get their act together. Amazing customer relations skills - no wonder we're in a mess!

Started mine back in May as well..... No matter what I try they just seem keen to hang on to their cash..... Must be an amazing interest rate wherever they had it stashed all summer.......

kerri_dfw

Name change for a bit of anonymity...
I applied in February, received calcs august 8th, still no money 71 working days, 14 weeks from calc letter.... urm.... 40 weeks from start of complaint. Grrrrr.

Verymadmax

kerrirobberts wrote: »

Course they are, but I'm always aware that mr postie takes his time. First class here is normally about 4 days instead of 2. We really are a nation that likes waiting/queuing aren't we.

Still no money, still no letter, still no new bed and so we go into day 71... week 14 since calculation date of 8th August.

Mine is 18 August. Is yours an open loan?