LloydsTSB PPI Payment

lowepot

My letter was dated 16th August. No refund yet, but got my revised offer letter today. When I called them they said they'd use some of the money against my current loan. But this would only be a small amount? How do they work this out? My current loan got restructured last month. Confused!!

di3004

jacksmac30 wrote: »

Received new calculation letter today. Quick call to find out when cheque would be received, should be within 7 days of receiving the letter. Their words "they have now caught up!" Here's hoping!!

Great! good luck.

Is your refund to be paid by BACS or by cheque?

The_Marksman

reallyangrynow wrote: »

marksmen
please post how you get on i did phone but just got told a heap of lies again they are really doin my head in now all anyone wants is a staright forward and HONEST answer

I will do and i know what you mean.

I think the latest ive seen someone be paid to date is a letter from the 16th September.

The_Marksman

jacksmac30 wrote: »

Received new calculation letter today. Quick call to find out when cheque would be received, should be within 7 days of receiving the letter. Their words "they have now caught up!" Here's hoping!!

Fingers crossed for you

di3004

I have not been keeping up on this as I should be considering I have cases with them lol, but these revised offers, is that because of the delay?

chris_0_2011

di3004 wrote: »

Chris

Sometimes they will change a final rejection decision, so you could write back with further information and tell them, at the end of the day they would not pay out when you tried making a claim, so this policy is worthless to you, and a waste of your money.

Tell them you do not agree and don't feel they have taken your reasons into account and have totally overlooked your case.

Give them 14 days and if you hear nothing or if they do not change the decision, then complain to the FOS.

Good luck.;)

thank you

will it matter that I recieved my response from lloyds back in august?

The_Marksman

di3004 wrote: »

I have not been keeping up on this as I should be considering I have cases with them lol, but these revised offers, is that because of the delay?

I think so Di, i believe if they have gone past the date the interest was calculated too then Lloyds have readjusted the redress to include extra interest i think :rotfl:

reallyangrynow

jacksmac30 wrote: »

Received new calculation letter today. Quick call to find out when cheque would be received, should be within 7 days of receiving the letter. Their words "they have now caught up!" Here's hoping!!

hey jacs mac what date was your original calculations letter if you dont mind me asking

di3004

chris_0_2011 wrote: »

thank you

will it matter that I recieved my response from lloyds back in august?

Your welcome Chris.

Did they actually mention anything on the letter with a timescale to write back to them?

Maybe give it another shot, but also remember when a final decision's been issued, the bank should confirm this on the letter and enclose details of the FOS leaflet where you have 6 months to complain to the FOS as from the date of the letter.;)

di3004

The_Marksman wrote: »

I think so Di, i believe if they have gone past the date the interest was calculated too then Lloyds have readjusted the redress to include extra interest i think :rotfl:

Hmmmm well I've heard nothing on that part of it, but it may not apply to me, not sure lol.:D;)