LloydsTSB PPI Payment

tunnelhelp

We should really all turn up at the shareholders meeting next week and raise hell. Unfortunately I dont want my name and affairs out for public knowledge! Expect they will be able to make a statement saying how its all been passed to another company to deal with and is out of their (dirty) hands.

I feel physically sick at what this is doing to people's health, mental and physical. I have credit cards phoning me 10 times a day and asking what happened to my promise of a large payment in October. They dont believe the truth and I cant say I blame them, its too unbelievable.

:(:(

milkyshake68

I had part of my refund last week, this was the interest on my current loan. The rest of my refund was the premiums which need to be restructured and they were supposed to be paid into my account too. Had an email from Andrea last week saying my refund had been completed and my loan had been restructured.
The loan centre have never had the missing money which totals about £4500, paid another months loan payment on Friday with ppi on it.
Rang this morning and was told anyone with an open loan was being delayed, I had been put on the famous priority spreadsheet but they could not give a timescale as to when I would get the rest of my money or when my loan would be sorted out!!!
Hope this is not gonna be another 8 week wait!!!

rsmith082

Apparently it's not just us getting stressed out with this saga! Antonio, the CEO has taken medical leave because of stress and fatigue!!!!! So thats his excuse for not replying to our emails, whats Andrea's?

I tried to post a link here but the site isn't letting me - the article is on the Daily Mails website if you fancy a look!

rsmith082

Dusty - Believe me i have already tried with both Andrea and the CEO, I also have not had any replies to recent emails! So frustrating! I am in a similar situation to you, although not quite as bad, 'only' been waiting since August 16th!

Apparently its just all too much for the CEO who has taken leave according to the Daily Mail article!

limars

dustybin71 wrote: »

She is not even sending bog standard replies to me lol.....have sent mails every day this week, and NOWT!!!!

got reply from her today on this email address

[EMAIL="Customer.Care.Insurance@LloydsTSB.co.uk"]Customer.Care.Insurance@LloydsTSB.co.uk[/EMAIL]

got a letter monday money was transferred to loan tuesday and is being repaid into my account tomorrow from an on going loan and my calculation letter was 8th sept.

try the email address above hope it helps

kerrirobberts

limars wrote: »

got reply from her today on this email address

[EMAIL="Customer.Care.Insurance@LloydsTSB.co.uk"]Customer.Care.Insurance@LloydsTSB.co.uk[/EMAIL]

got a letter monday money was transferred to loan tuesday and is being repaid into my account tomorrow from an on going loan and my calculation letter was 8th sept.

try the email address above hope it helps

So they're offsetting your loan with the refund? Not just giving you the money straight?

peter50

Have phoned again today and yet again another story.Last thursday i was told to ring back today to see if there had been any movement on the £3,299.14 which was still outstanding from July.Was told a BACS payment was paid to my account on the 20th October.Have checked my account,,,,Yes u have guessed it right,,NO BACS PAYMENTS INTO MY ACCOUNT.!!! Have checked with my bank who have no knowledge of any payment...Baan on phone again to TSB who are adament they have paid it and i have now got to send them my bank statement for OCTOBER up till today.I am sure they think i am trying to con them,,,,ISUGEST THEY LOOK IN A MIRROR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Esoog

peter50 wrote: »

Have phoned again today and yet again another story.Last thursday i was told to ring back today to see if there had been any movement on the £3,299.14 which was still outstanding from July.Was told a BACS payment was paid to my account on the 20th October.Have checked my account,,,,Yes u have guessed it right,,NO BACS PAYMENTS INTO MY ACCOUNT.!!! Have checked with my bank who have no knowledge of any payment...Baan on phone again to TSB who are adament they have paid it and i have now got to send them my bank statement for OCTOBER up till today.I am sure they think i am trying to con them,,,,ISUGEST THEY LOOK IN A MIRROR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Clueless idiots comes to mind.


Ps, dusty. Please stop emailing [STRIKE]me[/STRIKE] Andrea daily, [STRIKE]I[/STRIKE] she is a very busy person! [STRIKE] I've actually spent your money myself on a hairless cat, always wanted one of them.[/STRIKE] Your money is on its way. Trust [STRIKE]me[/STRIKE] Andrea

dustybin71

Esoog wrote: »

Ps, dusty. Please stop emailing [STRIKE]me[/STRIKE] Andrea daily, [STRIKE]I[/STRIKE] she is a very busy person! [STRIKE] I've actually spent your money myself on a hairless cat, always wanted one of them.[/STRIKE] Your money is on its way. Trust [STRIKE]me[/STRIKE] Andrea

:rotfl: could have said something but dont't think me lowering the tone of this thread would go down too well, plus my mam might read this and in her eyes her little princess (thats me in case you were wondering!) is an :A :rotfl:

liamjones

can anyone give me the email address to contact Lloyds about my payment...still waiting for payment!!!!