LloydsTSB PPI Payment

bootonie

just read this e-mail,is tim tookey on the sick again????
Dear Mr Booton

Thank you for your recent communication which was also passed to the office of our Chief Executive, Mr Horta-Os!rio.

A letter confirming acknowledgement of the issues you have raised will be sent to you within the next ten working days.

Yours sincerely



[Removed by FT]
Customer Relations Manager – Lloyds TSB Group Operations

kayzie73_2

Bootonie- can I just ask what issues did you raise ?
10 days to wait !!!!

bootonie

this is what i sent.
dear sir, i have banked with lloyds tsb for some 20 years now and on the whole it is a name i have allways looked up to
and have usually recieved excellent service from,and would like to remain with such a recognised name,but my faith in customer
service is being put to the test,i along with others am dissmayed at how i was sold ppi insurance,i believed that the information and advice
i was given on several loans would be for my benefit and that the bank had my personal circumstances at interest.

i was hugely dissapointed to find out that i could have in fact bought this insurance independently and it would be a lot less expensive than the insurance offered
by lloyds,also i recieve 90% of my weekly wage so this would have been adequate should i become ill.
so along with others i felt a injustice had been done and felt cheated so persued a claim.
i recieved a final offer letter dated 9th dec offering a final payment on £

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which had the 8% interest calculated to the 27th of december
obviously that has come and gone and to date have not been asked for any bank details,i have phoned up only to be told "dont know when you will get it"
and i read that many other people have experienced this and have been waiting a long time.

i understand that the level of complaints has escalated and that there is a back log,but no letter to explain this!
surely this makes bad buissiness sense to delay payment and inccur more interest with lloyds reporting huge losses is this set to get worse?
i feel that it may be a underhanded plan to delay payments for what ever reason and as a uk taxpayer that now contributes to lloyds tsb should be
better informed as to what is happening.
i am now planning to contact alan duncan my local mp to highlight the gross miss-selling to me by the local lloyds tsb branch at

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and the farce that is the ppi payout experience.

i am doubtfull that i will recieve a response regarding this e-mail but would be gratefull if you could restore my faith in lloyds banking.

yours sincerely neil booton.

loan ref

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bootonie

im not holding my breath either as i think this may be a automated e-mail

Knarston

Nothing today

karengibo

There nevr is on a monday......Too much to ask for Lloyds to work on a weekend!!! Even if they do have a huge backlog to clear????????

lucygooseyb

It's now 21 weeks since my offer letter... Royally p***ed off now...

I genuinely can't wait to close my account with Lloyds.

wilf55

hi all hope you can help

my daughter bf had ppi (mis sold) lloyds loan approx 4 years ago he is homeless at the moment, stays between friends, here on occassions etc etc

how can he claim back the ppi as he hasnt got an acutal address, he still owes on the loan but hasnt given them an address, as he hasnt got one and is in default as on benefits

he has been looking hard for a job but unsuccessfully(not helped by no address, and is happy to pay off the loan when in work once again, went through a bad spell with depression so defaulted on the ppi payments hence they would not pay the loan payments etc he fits the criteria for being mis sold.

i am unwilling to allow him to use my address due to the debt! but how can he claim back the missold ppi payments, he is happy if they just take it off the amount owed etc doesnt necessarily want any cash so to speak,

or (and please I dont want a load of abuse) should he hide low for another two years and go statute barred with the debt

he was given a 10,000 loan on his 18th birthday! no questions asked! silly i know but has grown more sensible with age!

grimboyd

Is there a deadline for the PPI compensation, like a point when Lloyds says "thats it, too late, unclaimed money that was put aside goes back to investors"?, I mean there must be a point when the cash draw gets closed 'once and for all'

bootonie

just done the daily routine of dissapointment
bank account check!
post check!
e-mails check!
read forum to catch up on fellow p'@#?/$%d off members check!
day 60 fast approaching