LloydsTSB PPI Payment

frustratedlloydscustomer

I got an email back from my mp saying she could not get any more information than I received so she is taking this matter further :-)

Lloyds_Fiasco

Nicki1968 wrote: »

That's more than outrageous, how can you still be waiting????? I am annoyed having only waited since October! I hope you receive what you are owed very soon!

Tell me about it... Got very stressed out on the lead up to Christmas phoning, emailing etc loads. Got my MP involved and was pleased to see some movement when I received part payment in early December.

However since then things seem to have ground to a halt, and they owe me the remaining 2/3rds of the money.

Less information coming forward than before, less helpful when I call in - no one seems to know what is happening, and whats worse is no one seems to care. My MP is in the loop though and they have said to let them know if its not sorted by the 1st Feb...

LauraVal1

Hi All for those that haven't yet done so don't forget to sign the petition that JonC33 set up. The link is below for every one to click onto. http://epetitions.direct.gov.uk/petitions/28363 so PLEASE every one go an sign it and tell any one you know that is in the same situation as us to go an sign it also. The sooner we get this done the sooner the goverment can sort this is out or should do!!!!!!

karengibo

townboy wrote: »

well karengibo, stroppy cow, you are not ,been waiting since 18 august. with no reply what so ever
are your timesales the same

Yep! 13th august for me no letter no replies to my emails and no money!!!!!!

karengibo

stroppy_cow wrote: »

I am afraid you aren't. We have still been waiting since the summer and have been told that 'when' we get it we then apply for compensation for not having been paid it when it was due.
I will believe it when I see it...

Yeah I second that !! Just to have what's owed me would be a good start!! I am sick to the back teeth with it all !!!

kayzie73_2

Got a reply to one of my emails that I sent here it is..............

Thank you for your e-mail communication and please accept my sincere apologies for the delay in replying.

It is very important to us to ensure that our customers receive competent yet helpful and friendly advice, during any business dealings they may have with us and I am sorry to hear that you have had cause to voice your concerns with the Business.

Please may I offer my sincere apology for the delay you have endured whist awaiting your refund of Payment Protection Insurance.

We are currently processing your payment, which should reach you very shortly. As you are no doubt aware, we are currently experiencing an unprecedented increase in the volume of complaints and although we have expanded our resources to deal with this, unfortunately there are still occasions when we may not meet our customer's expectations.

Please be assured your repayment will be completed as soon as is possible and there is no deliberate intention to withhold this money from you.

I do hope this goes some way to reassuring you. I would like to apologise sincerely for any inconvenience caused and thank you for your patience at this very busy time.

TopHat66

Good evening fellow lloyds suffers..

I have been directed to this forum as I want to contact AB and and try to find out when I will be paid back.... Like many here I am self employed and was offered loans with ppi front loaded. I made my first complaint in June last year, have had the offer letters and despite calls to the apology dont know dept have got nowhere.

I've written to the CEO and he must have been off that day....!

Can anyone send me AB s email address so I can go direct.

Many thanks and good luck to everyone here... I totally agree with the sentiment they take it off you quick enough....

All the best

TH66

Nicki1968

I have finally been paid today, after 18 weeks:j

All i can say is Lloyds you are an absolute disgrace, i am obviously extremely pleased i have now been paid but i feel for all the people who have been waiting much longer than me.

Don't give up, in all honesty i made 3 phone calls and after the 3rd decided it was a waste of my time and money so didn't bother again, i've just sat tight and waited....very frustrating checking my bank every day only to be disappointed.

Good luck to everyone who is still waiting and hopefully your will receive YOUR money soon!!!!!!!!!!!!!

LauraVal1

Nicki1968 wrote: »

I have finally been paid today, after 18 weeks:j

All i can say is Lloyds you are an absolute disgrace, i am obviously extremely pleased i have now been paid but i feel for all the people who have been waiting much longer than me.

Don't give up, in all honesty i made 3 phone calls and after the 3rd decided it was a waste of my time and money so didn't bother again, i've just sat tight and waited....very frustrating checking my bank every day only to be disappointed.

Good luck to everyone who is still waiting and hopefully your will receive YOUR money soon!!!!!!!!!!!!!

Nicki1968, so glad you have been paid. I am still waiting but i am not holding out for anything. It seems to be that they are starting to get moving again now for some reason. I think i may ring again today and see if i can get any information.

notamoneygrabber

strange workings of lloydstsb on payouts.
my wife and i received offer letters on 21/12/2011 the wifes interest calculated till 17/1/2012 and mine 18/1/2012 .
they have paid me mine cheque arrived saturday but no sign of the wifes .
very strange