LloydsTSB PPI Payment

karengibo

lynzbish wrote: »

Its disgusting! on my offer letter it said allow 21 days for the payments to be made 129 days later still no money! I am in such a financial mess mostly down to tsb and there incompetence! So sick of them and their excuses!

Me too !!!!! As soon as I get my payment I am changing banks can't believe how they can get away with it???

lynzbish

karengibo wrote: »

Me too !!!!! As soon as I get my payment I am changing banks can't believe how they can get away with it???

Last week i really thought i was getting somewhere with them! Today when i rang i got off the phone i was gutted! im ringing every day from now on to make sure they get this sorted!

scottbird

I changed to natwest and made sure lloyds paid it into my new account i can't wait until they ask for bank charges i think there might be a delay

lynzbish wrote: »

I check my bank account at least 10 times a day! Never in my life will i bank with tsb again! I could cry!

lloydstsb_ppi

Nothing here today either. Phoned them up and got the chirpy American lass. No timelines story given. Confirmed again that activity on my account/complaint said that payment has gone to the Refunds Department on the 29th December.

Already knew that and still waiting. Anybody else here been told that the payment has gone to the refunds dept for payment processing .... and how long did it take? (sorry for those still waiting especially since August ... nuts!).

loopyloo1

i was told that mine went on the 20th dec but theres a back log because of the bank holidays

lynzbish

scottbird wrote: »

I changed to natwest and made sure lloyds paid it into my new account i can't wait until they ask for bank charges i think there might be a delay

I have had to go on a debt management program! I had a change in circumstances at work and my wage dropped which meant I couldnt afford the loan reapyments! i set up a reduced rate with them and they still took the full amount! Of course I couldnt afford to pay this much and when direct debits came out of my account they charged me as there were insufficient funds in my account! £80 they charged me!!!!:mad: I rang them and told them it was their mistake and i wanted the money refunded back into my account< they said i could have £10 back!
I have now got a bank acount with RBS and they are much better! TSB have said that they will pay the money into that account! TSB are now getting £30 a month to pay off the loan i had with them and I'm afraid that is the way it is going to stay!

townboy_2

well karengibo. I think we are in the same boat .my offer letter aug 18 have been making 1-2 calls every week since sept.i have had no return calls or e mails or letters .then phoned xmas to be told recal letter sent 21 dec. still no letter. lies lies getting peeeeeed of. ali jones. how does the interest rate work. by the week or year

sammikins

I had my cheque on 28/12... in somebody elses name but my amount and cc no. Still waiting for another cheque. .. originally offered in aug.

karengibo

townboy wrote: »

well karengibo. I think we are in the same boat .my offer letter aug 18 have been making 1-2 calls every week since sept.i have had no return calls or e mails or letters .then phoned xmas to be told recal letter sent 21 dec. still no letter. lies lies getting peeeeeed of. ali jones. how does the interest rate work. by the week or year

Yeah town boy I think we are ...... I have never received the famous recalc letter either ....was told last week that I probarbly won't get one as the money will go straight into bank without getting a letter! Yeah right!!! And my dog will grow wings and fly before that happens.......

jotay

grastaff wrote: »

my original offer was 8th Sept recalculated interest 5th Dec now I understand they have recalculated interest again so I must await another letter. Although the later claims seem to have already been settled.

I have rung the ombudsman today who tell me that I could make a formal complaint but LTSB could then suspend payment and fight, this may then take up to a year. As I have now been waiting 9 months since my orignal claim date I don't want to wait another year. So just have to sit tight

Ive not recieved a recalculation letter, all ive had is the origonal offer l;etter dated the 12th Oct, i cant actually quite believe what the hold up is and how they are allowed to drag this on so long and put payments through from offers dated alot later, they should be making the well over due payments a priority and i dont understand why they arent?? :cool::o:(:( ive lost faith in ever getting paid!!