LloydsTSB PPI Payment

jackray_2

Allisonfyfe wrote: »

Hi I'm in similar position to some people on here received a letter 24th October giving my full &final settlement & to date received no money in my bank!! Have phoned every week & been told lots of different things the latest was that my payment was looked @ on 9th December but thats it they have sent an email on the 30 December to the payment team but this could take 10 days to acknowledge! I was also told I might receive part payment! I don't want part payment I want it all. Can any1 help or give me any ideas of what I can do as I'm getting quite frustrated now!! Thank u

Hi Allisonfyfe I too received my offer cheque on the 24th of Oct and we received the money into our Lloyds account on Thursday. The only thing I did was ask my local Lloyds branch manager to email and had nothing back but I called them on the 24th of Dec asking where our money was and they said they would escalate it, we received a letter on the 28th saying they were adjusting the interest due to taking too long and the following morning the money was there all £8000! We are now waiting for another £11000.00 that is due in a few weeks and even more in 8 weeks! Good luck.

Digital_Lulu

townboy wrote: »

to d.l. thanks for the reply glad I am not on my own.

was your payement with added interest or not.

regards townboy

Hello Townboy, the payment included a whopping £25 extra interest for waiting since August!

bailey85

Allisonfyfe wrote: »

Hi I'm in similar position to some people on here received a letter 24th October giving my full &final settlement & to date received no money in my bank!! Have phoned every week & been told lots of different things the latest was that my payment was looked @ on 9th December but thats it they have sent an email on the 30 December to the payment team but this could take 10 days to acknowledge! I was also told I might receive part payment! I don't want part payment I want it all. Can any1 help or give me any ideas of what I can do as I'm getting quite frustrated now!! Thank u

I wrote and emailed CEO that seem to help my case

Allisonfyfe

Thanks for the responses where would I find the details to either contact CEO or whoever can help?

townboy_2

Thanks digital lulu. Must be a little pork pie she told me .that must be
6 pounds per mounth % our generous of them. And still no recal letter

regards towboy

bettyanne6

Hi everyone....just thought I'd let people know about my dealings with Lloydstsb. I contacted the bank in 2010 regarding a missold single policy PPI from 2006....I was offered a "goodwill" payment of £1020 in September 2010 which was just less than half the cost of the PPI....Lloyds weren't admitting that it was miss sold....after last year's admission that PPI were miss sold I contacted Lloyds in June 2011 asking them to review the payment I received and to reconsider refunding the total policy amount plus interest. I've constantly telephoned Lloyds for an answer to my request to review my refund and to date still have no answer. When I d get through to speak to someone after at least 20 to 25 minutes being on hold...I'm repeatedly told that the person I 'm speaking to will email the complaints department and ask them to look at my case urgently. I was wondering if anyone has any advice as to what else I can do as this has been going on now since June 2011. Thanks

bailey85

Allisonfyfe wrote: »

Thanks for the responses where would I find the details to either contact CEO or whoever can help?

I have sent you a Pm with details , good luck

scottbird

bailey85 wrote: »

I have sent you a Pm with details , good luck

Hi bailey could you please pm me the details too please

Allisonfyfe

Thanks Bailey iv sent the emails fingers crossed it works!! Il keep every1 informed

scottbird

Back to waiting for mr post man tomorrow good luck everyone