LloydsTSB PPI Payment

Esoog

get05up wrote: »

Sorry, but that's not true. I received my new recalculation letter on Tuesday. So far Mr. M predictions were true.

yeah but your offer letter was in Oct wasn't it? Ours was in August, so you're probably not part of the big backlog (ie building A B C D not talking to each other) like us poor losers. You're probably just delayed, not forgotten about :cool: We've had !!!! all! :D

emlet

And to top it all off, Lloyds entire systems have now gone down - I cant get any cash out of the cash machine, pay for anything online, get any money out of the bank, access my internet banking....

mullersbrew

still nothing for me
4 months since original letter
13 weeks since calc letter
nothing since !!

Esoog

emlet wrote: »

And to top it all off, Lloyds entire systems have now gone down - I cant get any cash out of the cash machine, pay for anything online, get any money out of the bank, access my internet banking....

Someone's probably hacked them to get their money

widnesgas

Probably no work getting done today with all their systems down!It's their ready made excuse for why they could'nt get our payments to us before christmas!!!

emlet

Esoog wrote: »

Someone's probably hacked them to get their money

Either that or it really has gone down the swanny...

funnily enough, the only part of my internet banking which is actually working/showing a balance is for the money I owe them (loan, credit card)... the accounts which are in credit are the ones with the missing info!

Mark1084

Update for everyone:

Original complaint sent in July
Acceptance in October
Apology for delay letter sent in Nov
Final 'we will pay you' letter received 5th Dec (dated Dec 2nd)
Total claim amount due to me £2949.

Today I've received a payment (early hours) for 1716.70 - This is from Loans direct (loan still active) for a refund of premiums paid.

I've been advised that the remainder will be paid to me from the PPI complaints team directly into my bank but they cannot advise when I will receive these payments, only that they will be randomly paid to me and will show on my statement as 'PPI Refund'

Half way there! but thought I'd provide a summary as this may help some of you establish timescales for your own claims.

Good luck everyone

Esoog

Mark1084 wrote: »

Update for everyone:

Original complaint sent in July
Acceptance in October
Apology for delay letter sent in Nov
Final 'we will pay you' letter received 5th Dec (dated Dec 2nd)
Total claim amount due to me £2949.

Today I've received a payment (early hours) for 1716.70 - This is from Loans direct (loan still active) for a refund of premiums paid.

I've been advised that the remainder will be paid to me from the PPI complaints team directly into my bank but they cannot advise when I will receive these payments, only that they will be randomly paid to me and will show on my statement as 'PPI Refund'

Half way there! but thought I'd provide a summary as this may help some of you establish timescales for your own claims.

Good luck everyone

That's helped me to establish that Lloyds TSB really have no set way of dealing with complaints!

orchie1975

Esoog wrote: »

That's helped me to establish that Lloyds TSB really have no set way of dealing with complaints!

Ditto............:D

lillibit27

waiting since september for payment. promised 21 days but its nealy 60. no point phoning they dont listen or care. tried ombusdman. no point. tried cab, the advised getting in touch with local mp. what have i got to lose.

oh yeah mind:rotfl: