New The Citibank Club

Joek_2

Have to say I've not had any problems with my Citi account at all. Ordered a paying in book from them, and this came within a couple of days. All my DDs have shown up, and yesterday at 8:30 I stopped to get some petrol - paid by my card, and it showed up on the account details when I checked a couple of hours later.

Lovely.

xxdiddiexx

marcellep wrote: »

As far as I understand the amount has to be in one lump sum

I tend to agree.

I applied for an overdraft and got it, but I have my salary going in every month and has been for the past 3 months.

dexters_mum_2

DropDebtFred wrote: »

I wrote CS a secure message last week asking for an explanation of why this happened, but no reply as yet ... could be that the citibank honeymoon period is over for me!

I have also written a secure message but got no reply, disappointing as I have been fairly impressed by their customer service so far....maybe not for much longer.

I have though, agreed to transfer money to my Mum's Lloyds account and she will put it into my Natwest Student account, so I don't get caught short in the USA.

I even asked Citibank if I should put the money in my US dollar account, but no reply.

xxdiddiexx

I have used their secure messaging service and received a response within 2 days...

dexters_mum_2

I have before diddie, but this seems to be a question they don't want to answer!

marcellep

dexters_mum wrote: »

I have before diddie, but this seems to be a question they don't want to answer!

may I suggest that you call them if you have not had a reply from a secure message within two days. You will get the answer right away that way too. Oh its still free

gavinlew

99.9999999999999999999% pleased with my Citibank account , however only 1 problem - I cannot use the Citi Visa card to pay my O2 bill , both the Visa and my Citi Credit Card Visa decline

Will be speaking with Tbanking tomorrow to discuss what their system says regarding the decline - and its certanly not due to lack of funding.

Gavin

silkglade

less2303 wrote: »

I

They do accept discharged bankrupts, and are possibly the only bank to issue a visa debit card to them.

My husband and I are discharged bankrupts (were discharged in 2002) and we have a flex account with Nationwide, with Visa Debit card, cheque book, guarentee card and a standard £750 overdraft. at the time of application they offered us a Visa CC too with a limit in excess of £2000 snd 0% for 9 months.

When they asked if we had ever been bankrupt and I had to say YES i thought they wouldn't even give us an account. what a nice supprise

Trying to get a credit history is the hardest thing after bankruptcy and I was almost ready to give up forever.

dexters_mum_2

marcellep wrote: »

may I suggest that you call them if you have not had a reply from a secure message within two days. You will get the answer right away that way too. Oh its still free

I did try very hard, this afternoon, unfortunately I was directed to the secure messaging system as they have to have the request to use your card abroad in writing!

The lady struggled to understand my query, she passed me onto another colleague, who, a good as they were, couldn't understand what I wanted from them!

Think I will try again with a secure message tonight.

computerwoman

gavinlew wrote: »

99.9999999999999999999% pleased with my Citibank account , however only 1 problem - I cannot use the Citi Visa card to pay my O2 bill , both the Visa and my Citi Credit Card Visa decline

Will be speaking with Tbanking tomorrow to discuss what their system says regarding the decline - and its certanly not due to lack of funding.

Gavin

am quite surprised at this,
as I use mine every month, (feb mar april)
and had no problems paying for my 3 network phones,(2)
could be something to do with 02, and not citi,
hth
cw