New The Citibank Club

jem170884

1 CCJ and managed loan with HSBC and thats about it!!!

marcellep

jem170884 wrote: »

1 CCJ and managed loan with HSBC and thats about it!!!

Nothing that major then, People have got the account with worse credit files. I would assume that they have enough new customers this quarter.

I think that Citi bank accepted so many customers then just declined the rest. I think this is totally unfair but I just think thats the way it was.

good luck with your appeal and keep us updated

jem170884

Yeah thats what I was thinking, have noticed that some are bankrupt and not had a problem, hopefully appeal might win them over!!

Tori_Bellatrix

jem170884 wrote: »

Have just written to Citibank to appeal so hopefully they will reconsider

As Marcellep said, keep us updated with progress

savagevixen

jem170884 wrote: »

Citibank turned me down if I cant get an account with them then I guess I cant get an account anywhere!!!! What did I do so wrong???

Citibank turned me down, but today the Cooperative bank have confirmed they are opening an account (applied over the phone 2 weeks ago) :j My credit rating is poo but they are the only bank that accepted us.

After they told me that I was getting an account, I told them I had been declared BR on Fri. She went of and checked, and confirmed that that was fine and I will have an account number on Thurs!! And an Electron card! Yippee. She said the only time they ever don't open an account is when there is a wiff of fraud.

Tori_Bellatrix

savagevixen wrote: »

Citibank turned me down, but today the Cooperative bank have confirmed they are opening an account (applied over the phone 2 weeks ago) :j My credit rating is poo but they are the only bank that accepted us.

After they told me that I was getting an account, I told them I had been declared BR on Fri. She went of and checked, and confirmed that that was fine and I will have an account number on Thurs!! And an Electron card! Yippee. She said the only time they ever don't open an account is when there is a wiff of fraud.

You'll be pleased with your Cashminder .. it's a great basic account and The Co-op are a nice people to deal with in my experience .. :rotfl:

DropDebtFred

i've just returned from the maldives on holiday, tried to use my citibank debit card a couple of times, refused with the message 'do not honour' from the machine ... very very frustrating as there is more than enough money in the account! I told citi I would be travelling, they told me not to worry, everything would be fine!

marcellep

DropDebtFred wrote: »

i've just returned from the maldives on holiday, tried to use my citibank debit card a couple of times, refused with the message 'do not honour' from the machine ... very very frustrating as there is more than enough money in the account! I told citi I would be travelling, they told me not to worry, everything would be fine!

I am sure a quick call to the telephone banking and they will sort it out

It sounds like the system has noticed abnormal account activity

Its security for you

computerwoman

DropDebtFred wrote: »

i've just returned from the maldives on holiday, tried to use my citibank debit card a couple of times, refused with the message 'do not honour' from the machine ... very very frustrating as there is more than enough money in the account! I told citi I would be travelling, they told me not to worry, everything would be fine!

Hi
did you tell them that you were now back in the country,
this could be the reason
if you told them you were going to be out of the country,
phone them it's a free call.
cw

DropDebtFred

computerwoman wrote: »

Hi
did you tell them that you were now back in the country,
this could be the reason
if you told them you were going to be out of the country,
phone them it's a free call.
cw

I tried to use the card abroad, the 'do not honour' message was from the machine that was in the hotel. I informed citibank that I would be away, to make sure I would not have any issues or embarressment, what a waste of time that was! The card has been fine since I have returned on monday.