New The Citibank Club

BYould

Thanks for the info I have held my account since October 06 so thought I would have seen it on my credit file by now.

marcellep

Got my 1st monthly statement in today and I have to say its very easily read and the layout is gd.

Tori_Bellatrix

marcellep wrote:

Got my 1st monthly statement in today and I have to say its very easily read and the layout is gd.

Yes, I got mine yesterday and was impressed with the general look of it.

computerwoman

yep got mine today as well. so 12 months down the line more paperwork to shred then, lol, I line my loft with it,
cw
did anyone get any messages, I got one about an ISA just wondered if anyone else got any messages on there statement.
cw

marcellep

Yeah I got the same message too

Tori_Bellatrix

marcellep wrote:

Yeah I got the same message too

And me ..

mouse_potato

aimex wrote:

still having a few probs with citibank to be honest, dont find the site very user friendly. got the cards, changed pins etc, activated cards, set up online but every time we log in it says "we are sorry but we are experiencing some temporary delays...". Anyone know why this is? Thanks x

I had the same thing - I activated my card the other day via their activation phone number (the one that's on a sticky label on the card), registered with online banking, but all I got was "we're experiencing delays etc." whenever I logged in.

I got round to phoning Citibank today & they said my card wasn't activated, even though I had phoned up their card activation line. Hmmm.

They activated my card there & then & now I can access online banking. I also ordered a cheque book as they never bothered sending me one of them.

Tori_Bellatrix

mouse_potato wrote:

I had the same thing - I activated my card the other day via their activation phone number (the one that's on a sticky label on the card), registered with online banking, but all I got was "we're experiencing delays etc." whenever I logged in.

I got round to phoning Citibank today & they said my card wasn't activated, even though I had phoned up their card activation line. Hmmm.

They activated my card there & then & now I can access online banking. I also ordered a cheque book as they never bothered sending me one of them.

This is standard with Citibank. It mentions in the Welcome Pack that Cheque Books wouldn't be sent automatically (at first) as alot of customer prefer electronic methods of payments these days .. :cool:

computerwoman

mouse_potato wrote:

I had the same thing - I activated my card the other day via their activation phone number (the one that's on a sticky label on the card), registered with online banking, but all I got was "we're experiencing delays etc." whenever I logged in.

I got round to phoning Citibank today & they said my card wasn't activated, even though I had phoned up their card activation line. Hmmm.

They activated my card there & then & now I can access online banking. I also ordered a cheque book as they never bothered sending me one of them.

Hi and welcome to the club, you can ask us all any questions about citi and if we can we will try to answer them for you, also do you know that you have to order your paying-in book as well, this is so you can pay funds into LTSB without one you wont be able to use LTSB, you can order them online with online banking, or through phonebanking.
cw

mouse_potato

Tori_Bellatrix wrote:

This is standard with Citibank. It mentions in the Welcome Pack that Cheque Books wouldn't be sent automatically (at first) as alot of customer prefer electronic methods of payments these days .. :cool:

Hmmm. That totally contradicts the letter they sent out when they opened my Plus account; they wrote to say they had sent out the Visa card, PIN's & cheque book, & I should contact them if I didn't receive them within 7 days.