New The Citibank Club

computerwoman

fay66 wrote:

do citi bank call you for any verification ive still not heard back from the middle of february

citi will write to you if they need anymore info, but I have never heard anyone say they were called by citi, if you have had such a call, I suggest you phone citi to verify that it was them, and as they are going quite slow at giving anyone an account these days, it usually takes 15 working days (monday-friday) which is about 3 weeks,
hope this helps
cw

s1h

3 weeks to open an account.

What a joke, I could open an account in Spain and have my cards through within that time!

aimex

Yeah registered for phone banking etc....just dont get it! Havent had time to phone them up as yet but think im gonna have to!! Tried the cookie thing too. thanks for the suggestions though x

BYould

Just wondered whether anyone who has a citibank account if they report to the Credit Reference Agencies. I had heard they do but they haven't appeared on mine yet as I thought they used experian.

Tori_Bellatrix

BYould wrote:

Just wondered whether anyone who has a citibank account if they report to the Credit Reference Agencies. I had heard they do but they haven't appeared on mine yet as I thought they used experian.

Hi, They have confirmed to me by phone and message that they report their current accounts to Experian but I can't see mine on their either yet

smithja

Hi, If you are a member of credit expert there is an email address for customer services when the report comes up on screen. You might be better asking Experian if Citibank provide them monthly with positive/good conduct current account information for their CAIS (Credit Account Information System) section, as Citibank maybe confusing your question with, do you check Experian when you open a current account. I have just asked them that same question about LloydsTSB current accounts, and Clydesdale Bank ones too. James

Tori_Bellatrix

smithja wrote:

Hi, If you are a member of credit expert there is an email address for customer services when the report comes up on screen. You might be better asking Experian if Citibank provide them monthly with positive/good conduct current account information for their CAIS (Credit Account Information System) section, as Citibank maybe confusing your question with, do you check Experian when you open a current account. I have just asked them that same question about LloydsTSB current accounts, and Clydesdale Bank ones too. James

Good idea ... This is the response I got from Citibank but I think I'll follow your advice as well:

Thank you for your mail.

Information provided to the Credit Reference Agency is submitted monthly on all products.

Please do not hesitate in contacting Citibank if we can be of further assistance.

smithja

it certainly sounds like they do, or think they do, but i have found Experian very helpful in the past with questions of this type. I found out for definite today that NatWest don't report on any current accounts unless you default, so I think I am going to cancel my app with them, as I wanted an account that would also add to my overall credit score by reporting monthly good conduct.

Tori_Bellatrix

smithja wrote:

it certainly sounds like they do, or think they do, but i have found Experian very helpful in the past with questions of this type. I found out for definite today that NatWest don't report on any current accounts unless you default, so I think I am going to cancel my app with them, as I wanted an account that would also add to my overall credit score by reporting monthly good conduct.

I've emailed Experian now so hopefully I'll have a response tomorrow which I'll update on here ...

BONJOEY

hi depending on how long you have had your account it can take up to 2 -3- months to start seeing this on your credit report x hope this helps