Mortgage Exit Fees successes and failures

postiepaula

well chuffed...5 mins on the phone to a lady who couldn't be any nicer and helpful...knew exactlly what i was on about...and tbh i didn't !! and got £150 back !!!! that was the natwest
what have you got to lose!! go for it!!
GOOD LUCK

presidentdeb

Really pleased. Sent letter Tues 8th Jan to Scarborough. Received cheque for £145.00 on 11th Jan! Thanks for template letter and for nagging us to do this Martin!

Hitman1

Tried Scottish widows who I had mortgage with in 2004, they said you paid £100, I said so was I overcharged?, they replied you paid £100?.

I'm in a similar situation. I phoned Scottish Widows today and got some garbled message about £100 and £195. I asked her what i was due and she said nothing! I told her that couldn't be right so she's taken my details and will investigate.

bogratncookie

Blimey - that was easy!

Just called C&G and told them I'd like to reclaim my mortgage exit fee. They looked me up, told me I'd been charged £225 when it should have been £50. The refund plus interest totalled £197.50, which they said would be paid straight into my current account. Just like that.

I am a happy bunny! :j

bunnyayre

Phoned Barclays/Woolwich today after seeing your item on the TV.So glad I did. They are refunding £57.26 which includes interest for our mortgage which was redeemed 8 years.Husband was sceptical. It just shows what a phone call can do. Thanks Martin. Good work

purplewoman

Thanks, called Standard Life last Friday after digging out old paperwork to discover they should have charged us £150 and they actually charged us £185.

So getting £35.00 paid back into my account. I have been passing the word onto everybody aswell.

Oh the new book is great and the mantras!

mondy_2

I finally got round to reclaiming exit fees and was initially offered a refund of £75 from HBOS but as I had paid two fees totalling £225, I declined their kind offer and requested them to justify their costs. After a bit of a delay they have written to me today and as a gesture of goodwill (!!!!) they are now willing to give me a full refund of the total fees of £225 plus interest of 8% so I am now £243 better off-Thank you Martin!!!!
I am in the process of moving my mortgage from HBOS again so should I challenge their newly re-named Repayment Administration fee of £175????????? :j

itsgototstop

Hitman1 wrote: »

Tried Scottish widows who I had mortgage with in 2004, they said you paid £100, I said so was I overcharged?, they replied you paid £100?.

I'm in a similar situation. I phoned Scottish Widows today and got some garbled message about £100 and £195. I asked her what i was due and she said nothing! I told her that couldn't be right so she's taken my details and will investigate.

Yes just had same, they are not as easy as the others in refunding, but I have left details and they are getting back to me, she said they have a special team dealing with.

Will keep you posted!

Noz

mondy wrote: »

I am in the process of moving my mortgage from HBOS again so should I challenge their newly re-named Repayment Administration fee of £175????????? :j

Only if you will be overcharged but I believe that HBOS has amended their fees to what they should be automatically now

jurgysgirl

After reading all the success stories on here, I dug out my old paperwork for a mortgage with Alliance and Leicester I paid off in 2005 with a Mortage Exit Fee of £295 being charged. I made a call to the Alliance and Leicester Mortgage Centre and asked how to reclaim. She just asked me for my mortgage account number which I gave her. She said she would take it from there. She added that "things would have to be checked because our rules changed in 2004". I said to her that if they are going to get out of paying me though a legal loophole then I would like Full Details in a letter please as I was going to forward it to Martyn Lewis for checking out !! Imagine my delight when I got home from work tonight to find a letter detailing my charge in 1990 when I took the mortgage out was £10 and the fee I was charged in 2005 when redeeming was £295. Enclosed with the letter was a cheque for the fabulous amount of £285. Martyn, you are a hero to us all. May your site go from strength to strength !!