Mortgage Exit Fees successes and failures

stewang007

Hi MSE & all readers,
We wrote to Abbey a couple of weeks ago using the template letter supplied on this site and guess what.....

They wrote and sent a form for us to fill in with information they should already have had - since we included things like reference numbers and account numbers etc in our letter. In fact they had pre-filled in some of the fields within the form!! (Bizarre!) What-ever!... we filled the missing gaps and sent the form back on Monday (30th April) and Mr Postman delivered a letter this morning (3rd May) with a cheque for £130!!!

Thank you Martin and any helpers you have for a stirling site - next step Bank charges... Abbey are going to love us ;o)

To everyone else - it works!! it really works!!

farquarpigmix

Hi,

Wrote to bank in March, still had no reply so I phoned today and was told I would be getting £23.00 back. I was charged £200.00. They said I had agreed to the charge of £177.00.

I have now sent a letter from Martins template asking for a full list of charges etc, also asking for a refund of £162.00 which includes 8% interest other wise i will take it further. I was informed that it shouldn't have cost no more than £50.00?

Thank you Martin for such a wonderful site.

Regards

Farquarpigmix.

MarkyMarkD

Who informed you that "it shouldn't have cost more than £50"?

farquarpigmix

Hi,

have I been misinformed about £50.00? So the charge of £177.00 is correct then?

Cheers

Farquarpigmix

fpell

Couldn't find my mortgage closure details but wrote a letter of enquiry to Mortgage Trust. They replied by return that although my particular loan was not covered by the FSA ruling (I don't know why), as a goodwill gesture, they would refund the difference of £128 between the original exit fee at the start if the loan and what I paid. Nice result, thanks for the information.

babe59

:j Phoned my old mortgae company on thursday 26th April, was told on the phone'' your due a refund'' got a cheque on Thursday 3rd May...........

Lesgaz

Well, we wrote to Bristol & West and complained about our redemption charges that we incurred in 2001. They had charged us £165. I wasn't even sure how much it was, I just gave them my customer reference number and they worked it our.
Apparently we should have been charged

10 days interest at 7.74% = £55.77
Admin Fee of £50
Deeds Release Fee of £37.50

I would be interested to know if any of the above are not considered valid?

This means they are offering us £21.73 being the difference in the two amounts.

Nige. . . . .

mr_pants

:T I've just called the Woolwich/Barclays re MEAF on the dedicated freephone line and now have £145 plus £17.93 interest going into my bank account in three days. The assistant, Sabrina, was very helpful and the whole process took no longer than two minutes.

pippa_r

After hearing about this is Martin's email, I phoned the Natwest to see if I was owed anything for the mortgage I redeemed last year. It was unbelievably easy and I nearly fell off the chair when the lovely man said I was owed £150. Cheque in the post.

Thank you Martin! Drinks are on me!

:j :j :j

funnybird

Thank you! One free phone call to the Woolwich & I had over £100 refunded into my bank account the next day-nice one!