toshiba laptop 249.99

salthegal

andrewk wrote:

If it doesn't come through, it doesn't come through, but if it does, only those who ordered will have got something out of it.

You appear to mistake me for someone who is actually bothered about what comes of it. I expect nothing, and anything that comes of the two minutes it took to place an order (oh, plus another one for bothering to reply here) is a bonus.

If you arent bothered then why reply saying you got a cheap gamecube which suggests that people might get the laptop cheap, even after they have started to send out cancellation emails? Doesn’t make sense.

I also ordered one on the off chance but have seen it all before like many on here, nothing will come of it and my initial post was simply to say it was good while it lasted but the newer members who might not have seen one of these price errors before wont have experienced that this happens all the time and all the moaning, legal statements, watch dog complaints and talk of action against the company to honour the miss price will simply come to nothing. They wont change their minds and have cancelled the orders, we’re talking big bucks here and they wont have to honour it. Just like the many companies who haven’t honoured all the large mis-prices we’ve seen in the past.

Its a shame and was a bit of fun but for all the people who haven’t seen one of these miss price threads before there’s really no need wasting time and effort pursuing it and talking about legal gaff etc, the company wont go back on their decision to cancel the orders now.

yes an apology from the company wouldn't have gone a miss but it was simply a mistake, happens all the time on retail web sites.

Heres to the next deal guys…..

Aiadi

jfman wrote:

I wouldn't apologise to members of a forum like this who order based on how much of a misprice it is and some of whom on the basis of how much profit they could sell it on.

It became quite clear from about post #10 this was a misprice and everyone weighed in to see how much they could take Littlewoods or LXDirect for. And when Littlewoods or LX took the appropriate step of cancelling orders in my opinion they owe us nothing more or less than a refund.

When I make a mistake that would cause inconvenience or disappointement then I would apologise for it... whether to members of this forum (that you are obviously part of) or not.

HankMcSpank

Sorry seems to be the hardest word here!

jfman

Aiadi wrote:

When I make a mistake that would cause inconvenience or disappointement then I would apologise for it... whether to members of this forum (that you are obviously part of) or not.

I am part of the forum and I find it valuable.

However as soon as this deal was put on the forum it was never realistic that they would ever honour it, as it would guarantee that they'd get thousands of orders losing hundreds of pounds on each.

I however don't believe they are disappointing or inconveniencing many of us as we knew (or should have known) we had no chance. I still took the chance but I can't say I'm consulting my lawyers, phoning trading standards, or going to boycott littlewoods over it.

I'd argue they disappointed and inconvenienced perhaps the OP, or anyone who stumbled accross it by accident having not read a forum.

rdwarr

Yes, I wonder how many people have said sorry to Littlewoods for trying to profit from what was obviously a genuine mistake. It's nice to save money but not when you're nasty about it.

Idiophreak

At the end of the day, they did make a mistake - and the mistake did allow people to order at the wrong price. I don't think including the word "sorry" would kill them.

pippamannequin

HankMcSpank wrote:

Sorry seems to be the hardest word here!

must be a man in charge then

HankMcSpank

rdwarr wrote:

Yes, I wonder how many people have said sorry to Littlewoods for trying to profit from what was obviously a genuine mistake. It's nice to save money but not when you're nasty about it.

Whereas Littlewoods, *never* try to profit from their Customers? (ie they're just in it for the social service aspect?!)

Flimber

reddwarf2002 wrote:

Remember people, we all know that Littlewoods have realised that there has been an error & have had sufficient time to notify all the customers that it was an error & cancel the order. HOWEVER, this is the legal bit, if after all this they fail to notify us of the error & still send us the software...they are then legally bound by the contract as per T&C:

3.2 Whilst it is our intention to keep our website up to date and error free, product description or pricing errors may occur. If we discover such an error after you have submitted an order to us, we will contact you prior to accepting your order with the correct details.

&
2.2 ....Your order will be accepted by us (and a contract will then be formed between us) when we despatch the goods to you. Title to the goods will pass to you on delivery.

:beer:

For those of us still concerned with "semantics" rather than debating the sanity of possibly ever extracting these goods from Littlewoods, here are my thoughts on these T&Cs:

"2.2 ....Your order will be accepted by us (and a contract will then be formed between us) when we despatch the goods to you. Title to the goods will pass to you on delivery."

My order was "Accepted" prior to despatch, as were the orders of many others. Their online order tracking said that my order had been Accepted so my only thought at that point was that my order had been Accepted rather than Unaccepted. What else am I supposed to think ? I see nothing about degrees of Acceptance in their T&Cs so when an order is showing as "Accepted" I'm accepting that as being an Accepted Order, just like it said.

AFAUI, "Title" wouldn't pass to me on delivery in the case of goods bought on credit so why is this bit in their T&Cs at all ?

"3.2 Whilst it is our intention to keep our website up to date and error free, product description or pricing errors may occur. If we discover such an error after you have submitted an order to us, we will contact you prior to accepting your order with the correct details."

I was not contacted after submitting my order and prior to having my order show up as "Accepted" online (this was after it was first "Processed"). Therefore, by the lettering of their own T&Cs, neither the description nor the price listed in my "Order Confirmation" email were incorrect. Else, they would not have "Accepted" my order would they ?

Also, they say that they would contact customers about errors prior to accepting an order but they seem to think that accepting an order means sending goods (2.2). So why do the T&Cs not read "we will contact you prior to despatching your order with the correct details". It's because they know that their internal systems are set up to fully accept an order prior to despatch, isn't it ?

Now those of us who had orders "Accepted" according to the website, did we have accepted orders or not ? The website says we did, the T&Cs suggest that that might not be so. And are T&Cs not a two-way street anway ? If they breach their own T&Cs do they all fall down ?

Mike.

Inactive

Littlewoods made the goof, Littlewoods should have apologised..period.

I am still not totally convinced that it was a true " goof " anyway, it may well have been a ploy to sign up some new customers.

I have since received this e mail from them;

Dear Customer,

Thank you for your e-mail requesting a catalogue.

To apply for a catalogue simply click here
https://www.littlewoods.com/lcc/rf.inf.RFServlet?pathinfo=lcc/registration/catreq/Catalo
gueRequest.html


All that is then required is for you to complete and submit the
online application form and your catalogue will then be sent.

We look forward to seeing you online soon!

Kind regards,

Online Customer Care

Yeah like I really want a Littlewoods Catalogue. :rotfl: